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Apprentice Welfare Benefit Officer

3 months ago


AshtonUnderLyne, United Kingdom Jigsaw Homes Group Full time

Finance & Revenues

££6.40 Per Hour

35 hours per week; Monday - Friday, 9am - 5pm.

Fixed term 2 Year Apprenticeship

Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023?

Jigsaw Homes Group offers employees a very competitive 27 days holiday per annum, including 3 days for Christmas closure (5 day working week) plus bank holidays plus additional days after 2 years continuous service (to a maximum of 5 days).

As a Jigsaw employee you will also receive Incremental salaried pay, occupational sick pay, access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, Simply Health membership, access to on-site gyms and training/development opportunities.

If you are looking for a career with an outstanding company then please read on.

**Who we are**:
Jigsaw Homes Group is one of the largest housing groups in England with more than 35,000 homes across the North West and East Midlands.

We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.

**About the department**:
As an apprentice, you will be welcomed into our dedicated and skilled Money Advice team, making a real difference to our residents by helping them to maximise their incomes and provide them with advice, support and assistance to enhance their financial circumstances and wellbeing.

**Role Information**:
Do you want to make a difference to people and help improve their quality of life?

As an Apprentice, you’ll be helping the Money Advice team in providing a highly visible community-based service, engaging with residents daily.

With empathy and understanding of the financial challenges facing vulnerable residents in the current climate, you’ll train to help deliver a responsive and sensitive service to those who are at risk and will help assess what kind of support they need.

Over your apprenticeship period, you’ll strive to improve the quality of life for residents and provide advice, guidance and assistance on how to make the most of their income, any benefits they are entitled to and improve financial wellbeing to reduce the risk of rent arrears to help them sustain their tenancies.

You will be someone who has empathy, wants to progress by simply helping people but is also interested in gaining qualifications while learning in the specialised field of welfare benefits.

You’ll be responsive to the individual needs of residents and you’re a great communicator, putting customers at the heart of everything you do.

You will be confident in having direct contact with residents and enjoy having personal responsibility, working and learning from your colleagues and be part of a great passionate and dedicated team.

**We reserve the right to close this vacancy early should we receive a sufficient number of CV's.