B2b Customer Support Executive
7 months ago
THG is a fast-moving, global technology business that specialises in taking brands direct to consumers. Our world-class proprietary tech and infrastructure powers our extensive portfolio of beauty, nutrition and lifestyle brands and is now helping drive exponential growth of our clients' brands globally.
We're powered by a global team of over 7,000 ambitious people around the world. Our culture is fast-paced and entrepreneurial, it's this DNA that has supported our incredible growth.
We're always looking for individuals that can bring fresh and innovative thinking to THG, and play a part in driving the group forward on its exciting journey. So, if you're ready to take the next big step in your career, challenge yourself every day and evolve with the world around you, THG is ready for you.
**Location: Icon 1, M90 5AA**
**About Central Functions**
Central Functions is formed of the teams and people that serve the entire business. These people are integral to the smooth running of the business; ensuring everyone is paid on time, that materials are sourced and arrive promptly, that we meet our legal obligations and that our health, safety, and security is safeguarded.
**About the Operations Team and the Role**
The Operations Team drive the business through process improvement and timely interventions, to ensure that THG operates in the smoothest possible fashion. The team also provides insights via the collation and analysis of data to affect positive change within the wider business.
Reporting to the Operations Manager, B2B Customer Support Executive will be responsible for all B2B Orders are dispatched in a timely manner. To succeed in this role, the post holder will be well-organised and pride themselves on their high attention to detail.
**Responsibilities**:
- Accurate processing of B2B customer orders for both UK and International customers
- End-to-end responsibility for the timely despatch of orders within agreed delivery lead times, working alongside sales, warehouse, supply chain and freight teams.
- Troubleshooting aged orders
- Shortage reporting
- Warehouse product issues
- Customer Service - dealing directly with customers on specific requests
- Managing the order report and ensuring OTIF is as high as possible
**Requirements**:
- Order management experience - desirable
- Customer service experience - beneficial
- High level of organisation and attention to detail - essential
- Can work to strict deadlines and deliver under pressure - essential
- Understanding of incoterms - desirable
**Benefits**:
- Competitive salary
- Onsite Doctor
- Employee discounts
- Gym Discounts
- Company bonus scheme
- Company pension scheme
**THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
-
Senior Research Executive
7 months ago
Manchester, United Kingdom Merkle B2B Full time**Company Description** Company Description** Merkle is a data-driven, technology-enabled, global performance marketing agency that specialises in the delivery of unique, personalised customer experiences across platforms and devices. We call it 'people-based' marketing, and with over 25 years' experience, we are proud to be recognised as a global...
-
Senior Research Executive
7 months ago
Manchester, United Kingdom Merkle B2B Full time**Company Description** B2B International, a Merkle company** B2B International is a global B2B market research agency. We deliver world class market research projects to inform, strategic decisions for the largest B2B brands. We combine industry and B2B research expertise to deliver actionable insights. You will work with colleagues within B2B...
-
B2b Sales Executive
2 weeks ago
Manchester, United Kingdom Red Dot Recruitment Full time**B2B Sales Executive - Existing Business (Warm Calls) **Salary**: £19,000 - £23,000 DOE + Uncapped Bonus. Monday - Friday.** **Offices in Manchester City Centre and Sale** Are you an experienced B2B or B2C Sales Advisor? Are you looking for an opportunity that offers not only great earning potential, but also the opportunity to really _grow_ and...
-
B2b Customer Operations Executive
7 months ago
Manchester, United Kingdom THG Full timeTHG is a fast-moving, global technology business that specialises in taking brands direct to consumers. Our world-class proprietary tech and infrastructure powers our extensive portfolio of beauty, nutrition and lifestyle brands and is now helping drive exponential growth of our clients' brands globally. We're powered by a global team of over 7,000...
-
B2B Customer Support Manager
4 weeks ago
Manchester, United Kingdom THG Full timeBecoming a B2B Customer Support Manager at THGAt THG, we're committed to creating a diverse and inclusive environment where talented individuals can thrive. As a B2B Customer Support Manager, you'll play a vital role in ensuring our customers receive exceptional support.Key Responsibilities:Process B2B customer orders accurately and efficientlyWork closely...
-
B2b Account Executive
2 weeks ago
Manchester, United Kingdom The Talent Crowd Full time**B2B Account Executive, Manchester, £25-£29,000** An award-winning marketing agency is offering an experienced Account Executive the career-boosting opportunity to join their client services team and work with some of the UK’s most prestigious B2B brands. **What’s on offer** Hybrid working and heaps of flexibility Huge amounts of job satisfaction -...
-
Account Executive
3 weeks ago
Manchester, United Kingdom Searchability® Full timeWe are seeking an Account Executive with a passion for B2B marketing to join our dynamic team at Searchability. In this role, you will work closely with clients to develop and implement effective marketing strategies that drive results.As an Account Executive, you will be responsible for managing client relationships, identifying new business opportunities,...
-
B2b Marketing Executive
7 months ago
Manchester, United Kingdom Well Pharmacy Full timeOverview of the role Supporting the Marketing Manager by being the key marketing lead for core B2B wholesale brands across Bestway Healthcare and driving growth and customer retention through development, briefing and implementation of marketing strategies. Main Responsibilities - Brand development, guidelines, and brand guardianship - Ownership &...
-
B2b Marketing Executive
7 months ago
Manchester, United Kingdom Well Pharmacy Full timeOverview of the role Supporting the Marketing Manager by being the key marketing lead for core B2B wholesale brands across Bestway Healthcare and driving growth and customer retention through development, briefing and implementation of marketing strategies. **Please note this a 9 month FTC** Main Responsibilities - Brand development, guidelines, and brand...
-
Marketing Executive, B2B
2 weeks ago
Manchester, United Kingdom Telcom Group Full time**Here at Telcom Group, we are building a world where everyone has access to affordable, ultrafast internet.** We believe the internet is a basic human right. When it’s readily available, it’s a catalyst for economic growth, technological innovation and empowerment, with life-changing impact. We’re on a mission to create a more connected world, by...
-
Work From Home B2B Telesales Executive
2 weeks ago
Manchester, United Kingdom Proactive Solutions Group Ltd Full timeWork From Home Telesales Executive / Appointment Setter Work From Home Telesales Executive / Lead Generator. A remote home based work from home B2B appointment setting position has arisen working for a Bristol based lead generation firm. This Desk Based Telesales Executive position can have varying full time hoursbut the core teams work Monday to Friday...
-
B2B Trade Marketing Executive
4 weeks ago
Manchester, United Kingdom The Candidate Recruitment Agency Full timeJob Title: B2B Trade Marketing Executive - High-End RetailerWe are a leading recruitment agency, The Candidate Recruitment Agency, seeking an experienced B2B Trade Marketing Executive to join our team. As a premium retail brand, we specialize in high-quality products and pride ourselves on delivering exceptional quality and aesthetics.The successful...
-
B2b Marketing Specialist
7 months ago
Manchester, United Kingdom Booksy International Sp. z o.o. Full time**About Us**: At Booksy, we are dedicated to supporting beauty professionals by providing a booking app and SaaS platform to streamline their business operations. Our mission is to connect clients with their beauty professionals, making the appointment process hassle-free. We focus on simplifying the complex aspects of running a beauty business, allowing...
-
Senior B2B Food Account Executive
4 weeks ago
Manchester, United Kingdom The Flava People Full timeAbout The Flava PeopleWe are a flavour creation company that blends start-up energy with expertise in the B2B food manufacturing sector. Our goal is to collaborate with manufacturers to create innovative products.Job SummaryWe are seeking a Senior B2B Food Account Executive to lead our growth in the industry, working closely with manufacturers to infuse bold...
-
Customer Experience Advocate
2 weeks ago
Manchester, United Kingdom Customer Labs Full timeJob ResponsibilitiesWe're seeking a Complaints & Customer Service Executive to join our Operational Excellence Development team. Your primary focus will be on providing top-notch customer service and resolving complaints efficiently.Deliver responsive and empathetic customer service via various channelsAnalyze and resolve complex customer complaints in a...
-
Telesales Executive B2B
2 weeks ago
Manchester, United Kingdom Together Recruit Full time**Greenlight Telecoms**is a rapidly expanding division within the Greenlight group. To drive this expansion further, a home-based **B2B Telesales Executive** is required to create business appointments for the sales team to discuss opportunities further. Following these sales meetings, a costed proposal will be created covering the detailed requirements...
-
B2B Internal Sales Executive
1 month ago
Manchester, United Kingdom AVSL Group Careers Full timeB2B Internal Sales ExecutiveSalary: £30,000 p.a. + performance-related bonus schemeHours: 37.5 hours/week (Monday Friday, 08:30 16:30)Holidays: 25 days + statutory bank holidaysLocation: Trafford Park, ManchesterAbout the OpportunityDue to growth, we are now looking for a proactive and driven sales execto join our growing sales team. In this vital role,...
-
B2B Internal Sales Executive
6 days ago
Manchester, United Kingdom AVSL Group Full timeB2B Internal Sales ExecutiveSalary: £30,000 p.a. + performance-related bonus schemeHours: 37.5 hours/week (Monday Friday, 08:30 16:30)Holidays: 25 days + statutory bank holidaysLocation: Trafford Park, ManchesterAbout the OpportunityDue to growth, we are now looking for a proactive and driven sales execto join our growing sales team. In this vital role,...
-
B2B Internal Sales Executive
6 days ago
Manchester, United Kingdom AVSL Group Full timeB2B Internal Sales ExecutiveSalary: £30,000 p.a. + performance-related bonus schemeHours: 37.5 hours/week (Monday Friday, 08:30 16:30)Holidays: 25 days + statutory bank holidaysLocation: Trafford Park, ManchesterAbout the OpportunityDue to growth, we are now looking for a proactive and driven sales execto join our growing sales team. In this vital role,...
-
B2B Sales Account Manager
4 weeks ago
Manchester, United Kingdom CV-Library Full timeWe are seeking a highly motivated Sales Executive to join our team based in Altrincham, offering a unique opportunity to develop your skills in B2B sales.About the TeamYou will be part of a reputable financial brokerage, committed to delivering excellent customer service and driving business growth.The ideal candidate will have experience working in an...