Customer Coordinator

4 months ago

Blackburn, United Kingdom Alufold Direct Ltd Full time

**Company description**

Alufold Direct is an independent company specialising in the design & manufacture of quality aluminium doors, windows, roofing and glazing for installers, builders, architects and specifiers.

Alufold Direct, established in 2014 quickly stormed the Market and became a leading Manufacturer of Aluminium ‘transforming how the trade buys aluminium windows and doors’. Since the company was established, we have seen substantial Growth with our staff numbers and the opening of our second factory in April 2021.

**Job description**

An exciting opportunity has arisen to join our team within Our Blackburn office.

Our first and foremost priority has always been to deliver outstanding and exceptional customer service to our customers, from initial enquiry through to delivery of goods. We are looking to recruit a highly motivated, enthusiastic, Customer Service Co-Ordinator. You will play a crucial role in supporting the business in all aspects of customer service and support. From order acknowledgment all the way through to the customer receiving their goods. You will be the focal point for the customer contact and responsible for obtaining and co-ordinating information into the operations team and back to the customer.
Your Key Responsibilities will be to:
- Answer Incoming and make outbound calls.
- To establish the customer’s wants and needs.
- Take Initiative and provide insightful advice when handling customers Queries.
- To Deliver and communicate information needed between different areas of the business.
- Always Maintain contact with the customer until the query is resolved.
- Other ad-hoc administrative duties are required.
- Ensure excellent customer service and provide clarity internally and externally on customer requirements.
- Align with the wider operational team detailed information and communicate this on behalf of the team to the customer.
- Manage Key customer accounts
- Previous Customer Service Experience either within a call centre or retail/trade setting dealing with Trade, B2B and members of the public.
- Confident Inbound and outbound telephone experience is essential.
- Enjoys working as part of a team.
- Excellent Time management and organizational skills.
- IT proficient in MS office and Outlook
- Excellent Communication skills both written and verbal.
- Full training will be given.
- A industry Competitive Salary
- 28 Days Holiday.
- A contribution-based pension scheme

At Alufold Direct we pride ourselves on giving our customers the best possible service and ‘Getting it RIGHT first time every time’ this is only Achievable if we have the right people with the right attitudes working with us.
If you are a career driven individual currently seeking a new, fast paced and exciting opportunity, working for a company that is continuing to experience substantial growth and success. Then you are person we are looking for, and we want to hear from you.

Pay: From £24,000.00 per year

Schedule:

- Monday to Friday

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person

  • Customer Service Coordinator

    4 months ago

    Blackburn, United Kingdom Chubb Fire & Security Full time

    **Company Description** Are you hoping to join a business that offer a genuine ‘people first’ culture? Here at Chubb Fire & Security we have an opportunity for an Customer Service/Administration Coordinator (Account Coordinator) to join our Customer Excellence Teams** **based in** Blackburn** (BB1 2PR) on a full time, permanent basis. **Job...

  • Customer Care Coordinator

    4 months ago

    Blackburn, United Kingdom Amplifon Group Full time

    **Customer Care Coordinator** **Blackburn** **Hours: 22.5 hours.** **Salary: £12,285 p.a. + Variable commission scheme** **A Career to Be Proud Of....**At Amplifon, we are dedicated and proud to provide the most advanced hearing aid technology that allows us to deliver an exceptional experience to every one of our customers.To help make this a reality, we...

  • Customer Service Coordinator

    1 month ago

    Blackburn, Blackburn with Darwen, United Kingdom Pets Choice Full time

    Position: Service Coordinator Employment Type: Full Time, Permanent At Pets Choice, we pride ourselves on being a leading manufacturer in the pet food industry, offering a diverse range of products including food, treats, toys, and healthcare solutions for pets and small animals. Our distribution channels encompass Grocery, Discounter, Wholesale, High...

  • Customer Support Coordinator

    1 month ago

    Blackburn, Blackburn with Darwen, United Kingdom Chubb Fire & Security Full time

    Position Overview: Customer Service AdministratorAs a vital member of our team, the Customer Service Administrator will deliver outstanding service and assistance to our national Fire Extinguisher clientele, collaborating closely with third-party facilities management organizations. This role involves working in tandem with Regional Account Managers to...

  • Sales Coordinator

    3 months ago

    Blackburn, United Kingdom Berry Superfos Full time

    One of the UK’s leading manufacturers of sustainable, reusable and recyclable packaging is offering a great opportunity for an experienced and hard-working Sales Coordinator to become part of the team providing award winning solution to some of the UK’s best loved household names. **SALES COORDINATOR** **HOURS OF WORK**: 9am - 5pm Monday - Friday...

  • Service Level Coordinator

    2 weeks ago

    Blackburn, Blackburn with Darwen, United Kingdom Pets Choice Full time

    About Pets ChoiceWe are a leading Pet Food Manufacturer in the UK, home to renowned FMCG Pet Brands such as Webbox, Felight, Bob Martin, Meatiful, and Vets Kitchen.Our product portfolio encompasses a wide range of pet food, treats, toys, accessories, and healthcare solutions.Job SummaryWe are seeking a highly skilled Service Level Coordinator to join our...

  • Service Level Coordinator

    2 weeks ago

    Blackburn, Blackburn with Darwen, United Kingdom Pets Choice Full time

    About Pets ChoiceWe are a leading Pet Food Manufacturer in the UK, home to renowned FMCG Pet Brands such as Webbox, Felight, Bob Martin, Meatiful, and Vets Kitchen.Our product portfolio encompasses a wide range of pet food, treats, toys, accessories, and healthcare solutions.Job SummaryWe are seeking a highly skilled Service Level Coordinator to join our...

  • Resolutions Coordinator

    4 months ago

    Blackburn, United Kingdom Chubb Fire & Security Full time

    Company Description Chubb Fire & Security is currently recruiting a full time, permanent **Resolutions Coordinator** to join our Central Disputes team based in **Blackburn**. The main objective of this role is to provide **front line customer support** by reviewing, understanding and managing the root cause of **customer Invoice disputes,** and in turn...

  • Service Level Coordinator

    2 weeks ago

    Blackburn, Blackburn with Darwen, United Kingdom Pets Choice Full time

    About Pets ChoiceWe are a leading Pet Food Manufacturer in the UK, home to renowned FMCG Pet Brands such as Webbox, Felight, Bob Martin, Meatiful, and Vets Kitchen.Our ProductsWe offer a diverse range of products, including food, treats, toys, accessories, and healthcare solutions for pets.Job TypeThis is a Full Time, Permanent position.Key...

  • Service Level Coordinator

    2 weeks ago

    Blackburn, Blackburn with Darwen, United Kingdom Pets Choice Full time

    About Pets ChoiceWe are a leading Pet Food Manufacturer in the UK, home to renowned FMCG Pet Brands such as Webbox, Felight, Bob Martin, Meatiful, and Vets Kitchen.Our ProductsWe offer a diverse range of products, including food, treats, toys, accessories, and healthcare solutions for pets.Job TypeThis is a Full Time, Permanent position.Key...

  • Systems Coordinator

    4 months ago

    Blackburn, United Kingdom Ador Talent Ltd Full time

    Ador Talent are working with an Engineering company based in Darwen/Blackburn, who design, build, operate and maintain centralised and efficient engineering solutions Our client now requires an experienced Systems Coordinator to join their Credit Billing team who currently manage utility accounts for over 18,000 customers..As a result of company growth they...

  • Transport Coordinator

    4 days ago

    Blackburn, Blackburn with Darwen, United Kingdom Square Peg Associates Ltd Full time

    Job Title: Transport AdministratorAt Square Peg Associates Ltd, we are seeking a highly organized and detail-oriented Transport Administrator to join our team.Key Responsibilities:Coordinate customer orders daily, ensuring timely transportation and effective communication with drivers and customers.Develop and maintain strong relationships with customers,...

  • Transport Coordinator

    4 days ago

    Blackburn, Blackburn with Darwen, United Kingdom Square Peg Associates Ltd Full time

    Job Title: Transport AdministratorAt Square Peg Associates Ltd, we are seeking a highly organized and detail-oriented Transport Administrator to join our team.Key Responsibilities:Coordinate customer orders daily, ensuring timely transportation and effective communication with drivers and customers.Develop and maintain strong relationships with customers,...

  • Transport Logistics Coordinator

    2 weeks ago

    Blackburn, Blackburn with Darwen, United Kingdom Square Peg Associates Ltd Full time

    Job Title: Transport Logistics CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Transport Logistics Coordinator to join our team at Square Peg Associates Ltd. As a key member of our operations team, you will be responsible for coordinating the transportation of goods and ensuring that our customers receive their deliveries on...

  • Transport Logistics Coordinator

    2 weeks ago

    Blackburn, Blackburn with Darwen, United Kingdom Square Peg Associates Ltd Full time

    Job Title: Transport Logistics CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Transport Logistics Coordinator to join our team at Square Peg Associates Ltd. As a key member of our operations team, you will be responsible for coordinating the transportation of goods and ensuring that our customers receive their deliveries on...

  • Logistics Coordinator

    3 days ago

    Blackburn, Blackburn with Darwen, United Kingdom WEC Group Ltd Full time

    About the RoleThe Logistics Coordinator will play a crucial role in ensuring the smooth operation of our warehouse and supply chain. This position requires a highly organized and detail-oriented individual who can manage stock levels, negotiate with suppliers, and meet established deadlines.Key ResponsibilitiesManage stock levels using IT systems to optimize...

  • Logistics Coordinator

    4 days ago

    Blackburn, Blackburn with Darwen, United Kingdom WEC Group Ltd Full time

    About the RoleThe Logistics Coordinator will play a crucial role in ensuring the smooth operation of our warehouse and supply chain. This position requires a highly organized and detail-oriented individual who can manage stock levels, negotiate with suppliers, and meet established deadlines.Key ResponsibilitiesManage stock levels using IT systems to optimize...

  • Logistics Coordinator

    2 days ago

    Blackburn, Blackburn with Darwen, United Kingdom WEC Group Ltd Full time

    About the RoleThe Logistics Coordinator will play a crucial part in ensuring the smooth operation of our warehouse and supply chain. This role will be responsible for managing stock levels, negotiating with suppliers, meeting established deadlines, and facilitating communication amongst production, sales, and shop floor teams.Key ResponsibilitiesManage stock...

  • Logistics Coordinator

    2 days ago

    Blackburn, Blackburn with Darwen, United Kingdom WEC Group Ltd Full time

    About the RoleThe Logistics Coordinator will play a crucial part in ensuring the smooth operation of our warehouse and supply chain. This role will be responsible for managing stock levels, negotiating with suppliers, meeting established deadlines, and facilitating communication amongst production, sales, and shop floor teams.Key ResponsibilitiesManage stock...

  • Transport Logistics Coordinator

    2 weeks ago

    Blackburn, Blackburn with Darwen, United Kingdom Square Peg Associates Ltd Full time

    Job Title: Transport Logistics CoordinatorJob Summary:Square Peg Associates Ltd is seeking a highly organized and detail-oriented Transport Logistics Coordinator to join our team. As a key member of our operations team, you will be responsible for coordinating the daily transportation of goods and ensuring that our customers receive their deliveries on...