Mental Health Support Worker

7 months ago

Winsford, United Kingdom Mid Cheshire Mind Full time

If you are looking for a rewarding opportunity to support individuals in reaching their full potential, we encourage you to apply

**Benefits**
- **People focused organisation with excellent staff satisfaction results**:

- **Gifted your birthday as additional leave**:

- **Flexible approach to working**:

- **Monthly CPD Workshops (free)**:

- **5% employer contribution pension scheme**:

- **Excellent work environment in our newly converted Mental Wellbeing Hub**

**Background**

Mid Cheshire Mind is an independent local charity, and the aim of our work is to help people build on their strengths, overcome obstacles, and become more in control of their lives.

Mid Cheshire Mind is at an exciting time in its history. Moving to new premises in the centre of Winsford, the well-established charity is looking to consolidate and grow service provision to enable it to support the mental wellbeing of even more local people.

We provide a range of services including 1:1 counselling, mental wellbeing coaching and peer support groups.

**Job Purpose**

The purpose of this role is to provide assistance and support to individuals experiencing mental health challenges, through 1:1 support, peer support groups, signposting and psycho-educational workshops.

The primary objective it to empower clients, promote independence and have a positive impact on their overall wellbeing. The postholder will show empathy, patience and a good understanding of mental health issues and the impact this can have in a person’s life.

**Key tasks**:

- Provide emotional support and actively listen to individuals with mental health conditions through 1:1 support sessions and peer support groups, empowering them to make positive change.
- Build rapport and establish a professional relationship with clients, adhering to BACP guidelines throughout.
- Assist individuals in developing and maintaining coping strategies to manage their symptoms and overcome barriers to engaging with support.
- Assist with the running of peer support groups for individuals who are looking for support and who are struggling with their mental health.
- Deal with telephone enquiries, supporting individuals on the phone, assessing their needs and signposting them to the correct service (internal or external).
- Work with the MCM Service Manager to ensure consistent and quality service delivery and promote services as needed.
- Maintain records of attendance figures and notes of activity carried out to ensure we evaluate all aspects of community involvement.
- Provide timely and accurate data on activity, outcomes, and attendance levels to the MCM Service Manager to facilitate the production of monitoring reports.
- Review regularly, with the MCM Service Manager, colleagues and other partners, the work being undertaken to ensure that this effectively and efficiently meets the needs of the service users.
- Be aware of other current service providers, locally, so that service users can be effectively signposted and supported in moving on to other beneficial services.
- Demonstrate excellent organisation and communication skills, when supporting people and other colleagues.
- Share information required ensuring that the individual clients are protected/supported in line with agreed Mid Cheshire Mind policies and procedures and GDPR.
- Ensure that clients and staff work in a safe and appropriate way within the service, maintaining appropriate boundaries always including confidentiality.
- Be self-supporting with regard to administrative systems and record keeping.
- Appropriately manage any concerns raised within a group, or by a service user, to ensure the clients are supported adequately.
- Be responsible for one’s own safety and well-being, as well as that of service users and other staff - following health and safety and lobe working procedures on site.
- Work as an integrated part of a team to ensure the smooth running of Mid Cheshire Mind services.
- Work flexibly to allow us to offer the best service possible to clients - this may involve working at least one evening per week.
- Adhere to Mid Cheshire Mind policies and procedures, including confidentiality and safeguarding, and other relevant policies.
- Work in line with the _BACP Ethical Framework for Good Practice in Counselling and Psychotherapy 2018._
- Carry out other relevant and appropriate duties as requested by the MCM Service Manager to ensure the efficient operation of the service.

Please note that this is not an exhaustive list of responsibilities and qualifications. Additional duties may be assigned as needed.

**We are an equal opportunity employer.**

**Job Types**: Part-time, Fixed term contract

**Salary**: £23,318.00 per year

Expected hours: 20 per week

**Benefits**:

- Additional leave
- Bereavement leave
- Casual dress
- Company pension
- Flexitime
- Free flu jabs
- Health & wellbeing programme
- Sick pay

Schedule:

- Day shift
- Monday to Friday

Ability to Commute:

- Winsford (require

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