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Hero Service Officer

4 months ago

Sevenoaks, United Kingdom Sevenoaks District Council Full time

Employer:
- Sevenoaks District Council- Salary:- Location:
- Council Offices, Argyle Road- Contract:
- Contract- Working Pattern:
- Full Time- Hours:
- 37 hours per week.- DBS Check:
- Yes- Closing Date:
- 30/06/2024 at 23:59- Reference:
- SDC/24/283953Our HERO service focuses on our customers and looks to assist residents impacted by the cost-of-living crisis to help improve their quality of life.

You’ll work in the heart of our community by providing face to face person centred support at a range of community-based outreach locations where you’ll provide advice on a variety of issues from budgeting and housing advice to accessing local health and wellbeing support.

In turn, you’ll have the opportunity to develop your skills by participating in Corporate working groups to develop coordinated partnerships with internal and external partners.

If you have experience in providing advice and support and dealing with vulnerable customers, you’ll know it takes effective communication and empathy as well as the ability to work to deadlines and in difficult situations.
- Previous applicants need not apply. _

This role will be based at our Council Offices, Argyle Road, Sevenoaks Kent TN13 1HG. We currently operate a hybrid working model for the majority of our roles where your working time will be divided between the office (2-3 days) and home working (2-3 days).

**Do you want to know more about the role?**

Please contact Tracy McAllister, HERO service Team Leader, for an informal discussion about the role**.**

**Do you want to ensure you have the best chance of being shortlisted?**

**Closing date: 30**th** June 2024**

**Interviews: TBC**

**Equal Opportunities**:
Sevenoaks District Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.