Data Protection Case Officer
2 weeks ago
You will be required to work as part of a small team, communicating effectively and courteously with a wide range of internal and external personnel.
You will be involved in all aspects of locating personal files both physical and electronic and preparing them for disclosure to a tight deadline.
To work on own initiative to prioritise, assist with the management and allocation of the administrative workload of the department within clearly defined policies and procedures, but understand when to escalate for assistance.
To clearly and accurately identify information which will be released to outside agencies and individuals (restricting information where appropriate), adhering to the Data Protection Act 2018, General Data Protection Regulation and Access to Health Records Act 1990
To record all requests on Datix (reporting system)
To receive, log and action any incidences of misfiled personal identifiable information.
To take calls from the public, solicitors and the Police in response to their requests.
Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael’s Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region.
The Trust employs 5,000+ staff, has a budget of £380 million and 750 beds. We work with health and social care organisations -including NHS Kernow and NHS England
- to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000- which can increase significantly during busy holiday periods.
The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally.
We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community.
Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns. With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges and universities (including adult education) it is the ideal place for families and for you to develop your own career.
To be responsible for meeting deadlines by allocating and prioritising workload in the Disclosure Office.
To assist with the day-to
- day support and induction of newer staff.
To ensure that all personal identifiable information is processed in a secure manner and to ensure confidentiality is maintained at all times
To work as part of the Information Governance Team
To help with the delivery of the wider Information Governance agenda when required..
To join the team to support the delivery of in excess of 300 disclosure requests a month, including Health Records and Human Resources files
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