Rehoming Customer Support

6 months ago


Edinburgh, United Kingdom Edinburgh Dog and Cat Home Full time

At Edinburgh Dog & Cat Home, love has no limits. We take a big picture view of what is best for dogs and cats; and a tireless, long-term approach to their care. Our mission is to protect loving homes, find loving homes and run a loving Home.

We are delighted to be recruiting two Rehoming Customer Support staff members to join the Business Support Team.

Working within a highly focused team, the Rehoming Customer Support role is vital to the running of the Edinburgh Dog and Cat Home operations.

Providing exceptional customer service, with responsibility for manning the phone lines, greeting customers, promoting fundraising initiatives and Home run events, processing donations, managing and maintaining all Front of House duties, processing animal intakes and assisting with Re-homing procedures.

You will be enthusiastic, reliable and confident in speaking to the public and managing a variety of office-based tasks, who can work proactively using own initiative.

**Salary**: £21,840.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Company pension
- Discounted or free food
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free flu jabs
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Sick pay

Work Location: In person



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