Current jobs related to Customer Support Apprentice - Edinburgh - QA Apprenticeships

  • Customer Support Apprentice

    7 months ago

    Edinburgh, United Kingdom QA Apprenticeships Full time

    **Employer description**: VPZ are the UK's number 1 retailer of quality electronic cigarette and vaping merchandise. We are growing and want your help to be our voice to customers. This is an exciting opportunity to join our customer service team in Edinburgh and kickstart a career! **Vacancy description**: This is a vital role within VPZ and you will help...

  • IT Support Apprentice

    2 weeks ago

    Edinburgh, United Kingdom QA Ltd Full time

    Icelantic was born in 2000 with the ambition of offering professional IT support and consultancy services to small and medium sized business, at a price that made small business sense, combined with a service that felt personal and relevant to small businessneeds. The team have grown since, and they are looking for an IT Support apprentice to join their...

  • Customer Service Apprentice

    8 months ago

    Edinburgh, United Kingdom NatWest Digital X Full time

    Consultant Banker & Relationship Management, Customer Customer Service Apprentice - Edinburgh, United Kingdom- Apprenticeship- Full Time#R-00232842

  • Apprentice Customer Service Advisor

    7 months ago

    Edinburgh, United Kingdom Arnold Clark Full time

    We’re recruiting for customer focused individuals to join our fantastic Aftersales department as an Apprentice Aftersales Customer Advisor. As an apprentice, you will work towards a Digital Application Support SCQF Level 6 qualification while gaining invaluable hands-on experience, enhancing our customers’ journey. You will also receive - A mentor to...

  • Apprentice Rental Customer Advisor

    2 weeks ago

    Edinburgh, United Kingdom Arnold Clark Full time

    We’re excited to be offering a Rental Apprenticeship at Arnold Clark. As an apprentice, you’ll develop excellent customer service skills and learn to work as part of a busy, fast-paced team. **Location** - Edinburgh Sighthill Car & Van Rental **Hours** - Full time **About the role** As a Rental Apprentice, you will work closely with both the...

  • IT Support Apprentice

    3 weeks ago

    Edinburgh, United Kingdom QA Ltd Full time

    Do you have a keen interest in Technology? With a specific interest in IT. Are you a young person able to demonstrate and show good use of initiative? Motorola are looking for an IT Apprentice to work on 1st line support. Initially you will be working tosupport the Motorola site with IT issues, this could then grow into supporting the organisation...

  • Customer Service Apprentice

    3 weeks ago

    Edinburgh, United Kingdom Vertu Motors Full time

    **About us** Do you want to earn a basic salary of £18,000 per year with this increasing to £23,500 plus bonus after successful completion of your apprenticeship? If the answer is Yes, then we are currently searching for people who are either looking to retrain with a company who will invest in their development or, for someone looking to kick start their...

  • Customer Support Advisor

    3 weeks ago

    Edinburgh, United Kingdom Reed Business Support Full time

    Reed Business Support are currently working with one of our Edinburgh based clients that are a leading UK Software business operating within the Accounting sector. This fantastic business pride themselves in being one of the UKs most popular accountingsoftware packages. Our client also pride themselves in offering their customers exceptional customer...

  • Customer Service Apprentice

    2 weeks ago

    Edinburgh, United Kingdom Arnold Clark Full time

    We’re excited to be launching a new role and apprenticeship at Arnold Clark: Aftersales Customer Advisor. Come and be part of this exciting new journey. As an apprentice, you will be working in all areas of our Aftersales department, giving you a full and well-rounded understanding of how the department works together. Our aim is to deliver an excellent...

  • Aftersales Customer Advisor Apprentice

    1 month ago

    Edinburgh, United Kingdom Arnold Clark Full time £15,210

    We’re recruiting for customer-focused individuals to join our fantastic Aftersales department as Apprentice Aftersales Customer Advisors.We offer:A mentor to support you in the workplace.A dedicated training and development coach to support your learning journey.Full training on all ‘in-house’ and external systems and applications.Uniform.Help to...

  • Digital Marketing Apprentice

    2 weeks ago

    Edinburgh, United Kingdom QA Apprenticeships Full time

    Are you a creative individual with an interest in Digital Marketing? Flavours of Italy are looking for an eager individual to join their growing team as a Digital Marketing Apprentice. With over 20 years experience in their industry, they excel in delivering holidays abroad for their clients. They have used COVID restrictions as an opportunity to diverse...

  • Digital Administration Apprentice

    2 weeks ago

    Edinburgh, United Kingdom QA Apprenticeships Full time

    Flavours of Italy are looking for an eager individual to join their growing team as a Digital Administration Apprentice. With over 20 years experience in their industry, they excel in delivering holidays abroad for their clients. They have used COVID restrictions as an opportunity to diverse their portfolio and now offer UK staycations and authentic online...

  • IT Support Specialist Apprentice

    1 day ago

    Edinburgh, United Kingdom QA Limited Full time

    Employer description: ENODA is an innovator in energy platforms, developing advanced technologies for grid operators and developers that remove constraints to decarbonisation.Overview: The company are looking for an IT Support Specialist apprentice to join their team, as they continue to scale. As an IT Support Specialist apprentice you will get the chance...

  • Uk Apprentice Manager

    2 weeks ago

    Edinburgh, United Kingdom Zellis Full time

    **About the role** The UK Apprentice Manager is responsible for managing the provision of our client’s Apprenticeship Programmes across the UK and will play a key part in ensuring the business is able to meet future challenges in developing the next generation of colleagues. This is a hybrid role, with a mixture of home working and time spent on client...

  • Branch Apprentice

    7 months ago

    Edinburgh, United Kingdom City Plumbing Full time

    **#BelongWithUs**: We are currently recruiting Branch Apprentices within our City Plumbing business to help us grow, deliver sales and exceed customer expectations. Join us as a Branch Apprentice and earn a competitive salary whilst training for a nationally recognised qualification. No experience is necessary to be a Branch Apprentice, as long as you get a...

  • Digital Support Apprentice

    2 weeks ago

    Edinburgh, United Kingdom QA Ltd Full time

    iFire UK is one of the leading installers of Fire Alarms, Intruder Alarms, CCTV and Access Control Systems in Scotland. Based in Edinburgh we offer the highest quality of work at very competitive prices. With contracts ranging from domestic house's to globalcompanies we can install any system to suit the needs of our customers. Ifire UK Ltd are looking for...

  • IT Application Support Apprentice

    4 days ago

    Edinburgh, United Kingdom QA Limited Full time

    Employer description: Aegon Asset Management is a leading global investor. We manage and advise on assets of US $311 billion for a global client base of pension plans, public funds, insurance companies, banks, wealth managers, family offices and foundations.Overview:Are you looking to develop a career in IT?Do you want to start an apprenticeship with a...

  • Apprentice Hairdresser

    7 months ago

    Edinburgh, United Kingdom TONI&GUY Edinbugh Full time

    PLEASE DO NOT APPLY IF YOU ALREADY HAVE A SVQ/NVQ LEVEL 2 IN HAIRDRESSING> Apprenticeships at the World's Number One Hairdressing Company. Work with some of the Hairdressing Industry's most talented and creative hairdressers. - As a **TONI&GUY** apprentice you will have many exciting opportunities. Our training programme is inspiring and continually updated...

  • Digital Support Apprentice

    7 months ago

    Edinburgh, United Kingdom QA Apprenticeships Full time

    **Why Johnston Financial?** Johnston Financial are a Chartered Financial Planner and Wealth Manager established in 1988 who are responsible for nearly £500 million of our clients’ assets. They provide advice on financial services in a wide range of areas and establish investment portfolios for clients throughout the UK from their Edinburgh New Town...

  • Modern Apprentice Business Support

    3 weeks ago

    Edinburgh, United Kingdom Scottish Water Full time

    Together we are Trusted to Serve Scotland. Scottish Water has an exciting opportunity for a Business Support Modern Apprentice to join the Service Review Team in Edinburgh. This is a Fixed Term opportunity for 18 months. As a Modern Apprentice at Scottish Water, you’ll be joining one of Scotland’s most critical businesses and be part of the team who...

Customer Support Apprentice

7 months ago

Edinburgh, United Kingdom QA Apprenticeships Full time

**Employer description**:
Our client are the UK's number 1 retailer of quality electronic cigarette and vaping merchandise. They are growing and want your help to be our voice to customers. This is an exciting opportunity to join their customer service first line support team in Edinburgh and kickstart a career

**Overview**:
This is a vital role within our client's business and you will be the first point of contact for all customer enquiries. As part of your daily role, you will support their friendly customer service first line support team and make their day by providing solutions and a positive experience.

**Responsibilities**:

- Identify customers’ needs and provide excellent first line support by providing solutions and alternatives
- Keep records of conversations in company eCRM systems
- Becoming a super user on the relevant software to support peers and customers
- Troubleshoot, problem solve, collaborate with colleagues to support customers
- Excellent training is provided to support you as you work for our team on systems including eCRM, Outlook, Microsoft Excel, Word, Teams and One Drive

**Desirable skills**:

- Strong communication skills for customers and colleagues
- Customer service skills
- Organisation skills
- Problem solving
- Keen on learning new skills
- Amazing training is provided but a passion for the role is important

**Salary**:
£14,000 per annum

**Working hours**:
37 hours per week

**Benefits**:
The team have a relaxed atmosphere and we want to support their staff to do well. They have guided 6 apprentices so far in the business and understand what it takes to help you succeed.

**Future prospects**:
Our clients see the value in learning and are proud to support apprentices to progress to more senior roles after completing their course.

**Important information**:
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

If you are interested in starting your career and receiving a work based qualification at the same time **APPLY NOW