Customer Support Advisor
5 months ago
Are you a self-motivated person who loves problem-solving and providing excellent customer service?
Would you like to join our support team, working within a trusted and innovative Edinburgh company?
You will need to know and show:
- That you are self-motivated, with good investigative skills to problem-solve
- That you can manage your time effectively and work to agreed service level agreements
- Excellent Microsoft Office skills
This role is an ideal starting point within ESPC, from where you will learn all about the various strands of our business. Full on-the-job training will be given.
**Job Types**: Full-time, Permanent
**Salary**: £18,000.00-£20,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Company pension
- Employee discount
- Life insurance
- Sick pay
- Work from home
Schedule:
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Edinburgh, EH2 3ES: reliably commute or plan to relocate before starting work (required)
**Experience**:
- customer service: 1 year (preferred)
- Microsoft Office: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Edinburgh, EH2 3ES
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