Customer Support Advisor

5 months ago


Edinburgh, United Kingdom ESPC Full time

Are you a self-motivated person who loves problem-solving and providing excellent customer service?

Would you like to join our support team, working within a trusted and innovative Edinburgh company?

You will need to know and show:

- That you are self-motivated, with good investigative skills to problem-solve
- That you can manage your time effectively and work to agreed service level agreements
- Excellent Microsoft Office skills

This role is an ideal starting point within ESPC, from where you will learn all about the various strands of our business. Full on-the-job training will be given.

**Job Types**: Full-time, Permanent

**Salary**: £18,000.00-£20,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Employee discount
- Life insurance
- Sick pay
- Work from home

Schedule:

- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Edinburgh, EH2 3ES: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (preferred)
- Microsoft Office: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in Edinburgh, EH2 3ES



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