Customer Service Executive
5 months ago
We have an exciting opportunity for a Customer Service Executive to join a leading company in the industry. As a Customer Service Executive, you will be responsible for providing exceptional customer service and support to valued clients. You will handle a variety of customer inquiries and issues, ensuring prompt resolution and positive customer experiences.
This role includes looking after customers in order to maintain good customer relationships so that we protect and create future business.
**Key Responsibilities and Duties**:
- Process customer orders from Sales quotations or via direct enquiries
- Set up new customer data on ERP system
- Maintain customer awareness of order stages in order to ensure full customer satisfaction
- Check orders processed to ensure accuracy and jobs created for the Operations team
- Check stock once order has been placed to help with deliveries
- Provisionally book a delivery date for customers when the order has been places
- Send Proformas to non account customers
- Send Order Sign offs to customers for Special products and chase customers so procurement can get products on order when the customer requires
- 1st and 2nd line phone answering
- Inbox management
**Requirements**:
- Excellent communication skills, both verbal and written
- Attention to detail and accuracy
- Ability to work well in a team environment
- Flexible and adaptable to changing priorities and tasks
- Familiarity with MS office and ERP systems
- Calm under pressure, not easily stressed
- Ability to move between several tasks quickly and accurately
- Follows through on promises and decisions
- Well organised/ able to prioritise own workload
- Friendly and assertive telephone manner
- Polite, patient and understanding
**Benefits**:
- Salary of £27,500
- Free parking on site
- Free EV chargers
- 25 days holiday + 8 bank holidays
- Holiday purchase scheme
- Free lunch everyday
- Early finish on Fridays
- Pension scheme
-
Customer Service Executive
5 months ago
Cranleigh, United Kingdom UBT Full time**Description** UBT Recruitment are working with a well established family-run SME based in **Cranleigh. **As a **Customer Service Executive**, you will be responsible for providing exceptional customer service and support to valued clients. You will handle a variety of customer inquiries and issues, ensuring prompt resolution and positive customer...
-
Customer Service Manager
1 week ago
Cranleigh, Surrey, United Kingdom Holroyd Howe Full timeHospitality Operations Supervisor Job DescriptionAbout the RoleAt Holroyd Howe, we are seeking an experienced Hospitality Operations Supervisor to join our team. As a Hospitality Operations Supervisor, you will be responsible for managing the day-to-day operations of our hospitality services, ensuring that our customers receive a high-quality experience.Key...
-
Customer Service Advisor
5 months ago
Cranleigh, United Kingdom Pallex Full time**Cranleigh Distribution Services Ltd, a subsidiary company of Pall-Ex (UK) Ltd. The team are looking for a Customer Service Advisor to add to their team.**: We are looking for a highly organised Customer-focused person who is able to give customers the best service possible. **Location**:Cranleigh Distribution Services Limited, 120 Dunsfold Park, Cranleigh...
-
Customer Service Advisor
5 months ago
Cranleigh, United Kingdom Pall-Ex UK Ltd Full timeWe are looking for a highly organised customer-focused person who is able to give customers the best service possible. Experience in the logistics industry is preferred for this position along with a friendly personality as the main focus for this role is building and retaining strong relationships with existing and new customers. **Key Duties and...
-
Customer Service Advisor
5 months ago
Cranleigh, United Kingdom Pall-Ex UK Ltd Full timeWe are looking for a highly organised customer-focused person who is able to give customers the best service possible. Experience in the logistics industry is preferred for this position along with a friendly personality as the main focus for this role is building and retaining strong relationships with existing and new customers. **Key Duties and...
-
Customer Service Advisor
5 months ago
Cranleigh, United Kingdom Pall-Ex UK Ltd Full timeWe are looking for a highly organised customer-focused person who is able to give customers the best service possible. Experience in the logistics industry is preferred for this position along with a friendly personality as the main focus for this role is building and retaining strong relationships with existing and new customers. **Key Duties and...
-
Customer Service Advisor
5 months ago
Cranleigh, United Kingdom Pall-Ex UK Ltd Full timeWe are looking for a highly organised customer-focused person who is able to give customers the best service possible. Experience in the logistics industry is preferred for this position along with a friendly personality as the main focus for this role is building and retaining strong relationships with existing and new customers. **Key Duties and...
-
Customer Service Ambassador
4 weeks ago
Cranleigh, Surrey, United Kingdom Retirement Villages Group Full timeAt Retirement Villages Group, we are seeking a skilled Hospitality Assistant to join our team in providing exceptional service to our residents. The ideal candidate will have a passion for customer service and a genuine desire to enhance the dining experience.As a Hospitality Assistant, you will play a key role in ensuring that our residents receive...
-
Customer Service Ambassador
3 weeks ago
Cranleigh, Surrey, United Kingdom Retirement Villages Group Full timeAt Retirement Villages Group, we are seeking a skilled Hospitality Assistant to join our team. This role is perfect for individuals who are passionate about delivering exceptional customer service and creating a warm and inviting atmosphere for our residents.The ideal candidate will have a genuine desire to enhance the dining experience for our residents and...
-
Customer Service Team Leader
3 weeks ago
Cranleigh, United Kingdom CV-Library Full timeFirst Recruitment Services are delighted to be partnered with our client, an expert in their field. Our client is seeking a Customer Service Team Leader on a temporary to permanent basis to start immediately! The hourly pay for the role is between £15.38 - £16.83 per hour. Customer Service Duties * Manage the customer service team. *...
-
Customer Service Team Leader
4 days ago
Cranleigh, United Kingdom CV-Library Full timeOur client is a leading specialist in daylighting and roof glazing solutions has been at the forefront of innovation, shaping the built environment with cutting-edge designs. They are looking for a Customer Service Team leader to join their team. As a Team Leader you will play a key role in maintaining strong relationships with your team, ensuring the...
-
Customer Service Team Lead
5 days ago
Cranleigh, United Kingdom CV-Library Full timeCustomer Services Team Leader Location: Cranleigh Salary:£35,000 - £38,000 Full-time, Permanent Are you a dedicated Customer Service professional with a passion for team leadership and delivering an exceptional customer experience? We’re looking for an experienced Customer Services Team Leader to join our team and oversee the entire...
-
Customer Service Advisor
5 months ago
Cranleigh, United Kingdom Pallex Full time**Location**:Cranleigh Distribution Services Limited, 120 Dunsfold Park, Cranleigh GU6 8TB**Working hours**: Monday to Friday 8.30am-5.30pmWe are looking for a highly organised customer-focused person who is able to give customers the best service possible. Experience in the logistics industry is preferred for this position along with a friendly personality...
-
Executive Culinary Manager
7 days ago
Cranleigh, Surrey, United Kingdom COREcruitment Full timeCOREcruitment: Executive Culinary Manager VacancyOur client, an esteemed education provider, seeks an exceptional Executive Culinary Manager to lead their catering team near Surrey. As the Head Chef, you will drive financial growth through effective cost control and culinary excellence. We are looking for someone with extensive experience in managing and...
-
Customer Assistant
5 months ago
Cranleigh, United Kingdom M&S Full time**All the details** **Week 1**: **Sunday: 07:00-15:00** **Monday: 06:00-14:00** **This vacancy is temporary** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the...
-
Customer Assistant
5 months ago
Cranleigh, United Kingdom M&S Full time**All the details** **This is a permanent role for 11.50 hours per week.** **Monday - 17:30-21:30** **Saturday - 06:00-14:00** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business,...
-
Customer Assistant
5 months ago
Cranleigh, United Kingdom M&S Full time**All the details** **Tuesday 04:30-08:30** **Wednesday 04:30-08:30** **Friday - 04:30-08:30** **Saturday - 04:30-08:30** **This is a temporary vacancy** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As...
-
Customer Assistant
5 months ago
Cranleigh, United Kingdom M&S Full time**All the details** Week 1 Wednesday, Thursday, Friday, Saturday - 17:30-21:30 Week 2 Monday - 17:30-21:30 Tuesday - 12:45-21:30 Friday - 17:30-21:30 This is a temporary vacancy **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting...
-
Customer Assistant
5 months ago
Cranleigh, United Kingdom M&S Full time**All the details** **This is a permanent position of 16 hours per week** **Week 1**: **Tue 4:30-8:30** **Thu 4:30-8:30** **Fri 4.30-8.30** **Sat 4:30-8:30** **Week 2**: **Mon 4.30-8.30** **Tue 4.30-8.30** **Wed 4.30-8.30** **Thu 4.30-8.30** **Applicants must be over 18 years of age due to the start time of the position. Please note public transport does...
-
Cranleigh, Surrey, United Kingdom WHSmith Full timeWHSmith Cranleigh is seeking enthusiastic and dedicated Seasonal Retail Sales Assistants to provide exceptional customer service and create memorable shopping experiences during the upcoming holiday season.As a Seasonal Retail Sales Assistant, you will be responsible for delivering outstanding customer service, maintaining a high level of product knowledge,...