Senior Managed Accommodation Officer
5 months ago
**About The Service**
The Managed Accommodation Service forms part of the Specialist Housing Section and provides High quality, long term affordable accommodation to those that have faced or experienced homelessness. Through multiple locations across Cardiff, site management deliver the following provisions:
- Dedicated housing management service
- Repairs and maintenance service
- Support Services
The service is a new way of meeting the needs of those who require accommodation, creating an exciting opportunity for individuals to join the team as the service develops and grows in the future.
**About the job**
We are recruiting for both Permanent and Temporary Senior Managed Accommodation Service Officer roles.
The post holder will be responsible for the delivery of Managed Accommodation Services and will have line management responsibility for a staff team.
The Senior Managed Accommodation Service Officer will be responsible for:
Managing properties within the Council’s Managed Accommodation service, offering accommodation over multiple sites.
Managing and co-ordinating the health and safety of the Managed Accommodation sites and other supported accommodation services.
Accommodating service users, with a range of support and managing staff members.
Management and control of the service budget
Involved in the development of new accommodation and sites.
**What We Are Looking For From You**
You will be a driven person, showing a commitment to the service with the ability to foster positive relationships with partner organisations.
Management of health and safety within residential buildings or a similar environment would be advantageous.
The post holder will be expected to maintain and develop their knowledge regarding legislation and introduce new initiatives and procedures to drive forward standards across the service.
**Additional information**
This role will form part of on call rota, outside of normal office hours.
A full and valid driving licence and access to own vehicle is an essential requirement of this role.
This vacancy is suitable for post share.
- **Application Guidance**:
- **Behavioural Competency Framework***
**Additional Information:
- **
- **Employee Charter**:
- **Recruitment of Ex-Offenders**:
- **Privacy Notice**
Job Reference: PEO03926
-
Senior Accommodation Officer
6 months ago
Cardiff, United Kingdom Cardiff Council Full time**About The Service** An exciting opportunity has arisen for a committed individual to manage a team of Accommodation officers providing help to clients in need of temporary and support accommodation. This is a fast moving and demanding service, the team deal with daily challenges to ensure vulnerable clients are provided with accommodation. **About the...
-
Managed Accommodation Officer
5 months ago
Cardiff, United Kingdom Cardiff Council Full time**About The Service** The Managed Accommodation Service forms part of the Specialist Housing Section and provides High quality, long term affordable accommodation to those that have faced or experienced homelessness. Through multiple locations across Cardiff, site management deliver the following provisions: - Dedicated housing management service - Repairs...
-
Managed Accommodation Officer
5 months ago
Cardiff, United Kingdom Cardiff Council Full time**About The Service** The Managed Accommodation Service forms part of the Specialist Housing Section and provides High quality, long term affordable accommodation to those that have faced or experienced homelessness. Through multiple locations across Cardiff, site management deliver the following provisions: - Dedicated housing management service - Repairs...
-
Serviced Accommodation Booking Coordinator
2 weeks ago
Cardiff, Cardiff, United Kingdom Tŷ SA Serviced Accommodation Full timeJob OverviewWe are seeking a dedicated Booking Agent to join our team at Tŷ SA Serviced Accommodation. As a key member of our team, you will be responsible for managing and coordinating bookings for our serviced accommodation properties.Key Responsibilities:Respond to incoming booking inquiries through various channels (website, email, booking platforms)...
-
Serviced Accommodation Booking Coordinator
3 weeks ago
Cardiff, Cardiff, United Kingdom Tŷ SA Serviced Accommodation Full time £23,798Job Summary:We are seeking a highly organised and customer-focused Booking Agent to join our team at Tŷ SA Serviced Accommodation. As a key member of our reservations team, you will be responsible for managing and coordinating bookings for our serviced accommodation properties.Key Responsibilities:Manage incoming booking inquiries through various channels...
-
Serviced Accommodation Booking Coordinator
3 weeks ago
Cardiff, Cardiff, United Kingdom Tŷ SA Serviced Accommodation Full timeJob OverviewWe are seeking a highly organised and customer-focused individual to join our team as a Serviced Accommodation Booking Coordinator. As a key member of our reservations team, you will be responsible for managing and coordinating bookings for our serviced accommodation properties.Key Responsibilities:Manage incoming booking inquiries through...
-
Managed Accommodation Officer
5 months ago
Cardiff, United Kingdom Cardiff Council Full time**About The Service** The Managed Accommodation Service forms part of the Specialist Housing Section and provides High quality, long term affordable accommodation to those that have faced or experienced homelessness. Through multiple locations across Cardiff, site management deliver the following provisions: - Dedicated housing management service - Repairs...
-
Experienced Accommodation Booking Specialist
2 weeks ago
Cardiff, Cardiff, United Kingdom Tŷ SA Serviced Accommodation Full time £23,798Key Responsibilities:Manage incoming booking inquiries from various channels and respond promptly.Collaborate with property management and housekeeping teams to ensure smooth guest check-ins and high service standards.Monitor guest reviews and feedback, responding professionally to maintain a high level of satisfaction and positive online presence.Assist in...
-
Serviced Accommodation Booking Coordinator
2 weeks ago
Cardiff, Cardiff, United Kingdom Tŷ SA Serviced Accommodation Full time £23,798Job Overview:We are seeking a skilled Reservations Agent to join our team at Tŷ SA Serviced Accommodation. The successful candidate will be responsible for managing and coordinating bookings, delivering excellent customer service, and ensuring seamless guest experiences.Key Responsibilities:Manage incoming booking inquiries through various channels and...
-
Accommodation Officer
5 months ago
Cardiff, United Kingdom Cardiff Council Full time**About The Service** An exciting opportunity has arisen for a committed individual to join the Accommodation Team who provide help to clients in need of temporary and support accommodation. This is a fast moving and demanding service, the team deal with daily challenges to ensure vulnerable clients are provided with accommodation. The Accommodation Team...
-
Accommodation Officer
5 months ago
Cardiff, United Kingdom Cardiff Council Full time**About The Service** An exciting opportunity has arisen for a committed individual to join the Accommodation Team who provide help to clients in need of temporary and support accommodation. This is a fast moving and demanding service, the team deal with daily challenges to ensure vulnerable clients are provided with accommodation. The Accommodation Team...
-
Supported Accommodation Officer
5 months ago
Cardiff, United Kingdom Cardiff Council Full time**About The Service** Cardiff Councils Supported Accommodation Service provides accommodation, advice and support to vulnerable single people in housing need. Our services run 24/7, 365 days a year and due to recent changes our service has expanded to meet the needs of the people accessing our provision. **About the job** The Supported Accommodation...
-
Senior Complaints Officer
2 weeks ago
Cardiff, United Kingdom Pertemps Managed Solutions Full timeSenior Complaints OfficerWe are looking for someone to lead complex and sensitive complaint handling, aligning with the high standards of the Public Services Ombudsman for Wales. You’ll be an advocate for customers, conducting thorough investigations, delivering thoughtful responses, and collaborating across the organisation to secure fair and transparent...
-
Security Officer
2 weeks ago
Cardiff, Cardiff, United Kingdom Supreme Facilities LTD Full timeJob Title: Security OfficerDepartment: Supreme Facilities LtdContract Type: PermanentHours of Work: 12-hour various shifts pattern, including days and nights, 7 days a weekJob Summary: We are seeking a Security Officer to be based on site at designated emergency accommodation sites for displaced peoples while their settlement process is being...
-
Accommodation Office Team Lead
4 weeks ago
Cardiff, Cardiff, United Kingdom Ad Warrior Full timeTeam Leader OpportunityWe are seeking a skilled Team Leader to join our Accommodation Office team in Conwy.Key Responsibilities:Lead a team of professionals in providing exceptional support to our clients.Develop and implement strategies to improve team performance and efficiency.Collaborate with colleagues to achieve business objectives.Requirements:Proven...
-
Accommodation Office Team Lead
4 weeks ago
Cardiff, Cardiff, United Kingdom Ad Warrior Full timeTeam Leader OpportunityWe are seeking a dedicated and passionate Team Leader to join our Accommodation Office team.Key Responsibilities:Lead a team of professionals in providing exceptional support to individualsDevelop and implement strategies to promote a caring and community-minded workforceCollaborate with colleagues to ensure a full and flourishing life...
-
Accommodation Office Team Lead
4 weeks ago
Cardiff, Cardiff, United Kingdom Ad Warrior Full timeTeam Leader OpportunityWe are seeking a dedicated and passionate Team Leader to join our Accommodation Office team.Key Responsibilities:Lead a team of professionals in providing exceptional support to individualsDevelop and implement strategies to promote a caring and community-minded workforceCollaborate with colleagues to ensure a full and flourishing life...
-
Accommodation Office Team Lead
4 weeks ago
Cardiff, Cardiff, United Kingdom Ad Warrior Full timeTeam Leader OpportunityWe are seeking a dedicated and passionate Team Leader to join our Accommodation Office team.Key Responsibilities:Lead a team of professionals to deliver exceptional support servicesDevelop and implement strategies to improve team performance and efficiencyCollaborate with colleagues to achieve business objectivesEnsure a safe and...
-
Senior Financial Manager
3 weeks ago
Cardiff, Cardiff, United Kingdom Hays Senior Finance Full timeAbout the RoleWe are seeking a highly skilled Senior Financial Manager to join our team at Hays Senior Finance. As a Senior Financial Manager, you will be responsible for managing a client portfolio, preparing and reviewing statutory and management accounts, and providing advisory services to clients.Key ResponsibilitiesManage a client portfolio of...
-
Senior Financial Manager
3 weeks ago
Cardiff, Cardiff, United Kingdom Hays Senior Finance Full timeAbout the RoleWe are seeking a Senior Financial Manager to join our team at Hays Senior Finance. As a key member of our team, you will be responsible for managing a client portfolio, preparing and reviewing statutory and management accounts, and providing advisory services to clients.Key ResponsibilitiesManage a client portfolio of clientsPrepare and review...