Customer Support Assistant

3 weeks ago


London, United Kingdom Abbatt Property Services Full time

**Role**:Customer Support Assistant

**Salary**: £26,200

**Location**:Central London

**Hours of work**: 37.5 hours a week - on a flexible shift system (with different start/ finish times: 7:30am to 16:00pm, 8:30am to 17:00pm, 10:30am to 7:00pm, 12:30pm to 9:00pm)

Are you an outgoing and people orientated individual?

Our client is looking for a Customer Support Assistant to join their residential company. This is an exciting opportunity to join a growing company with offices located in Central London.

Duties include:

- You will be the first point of contact.
- Going above and beyond to deliver excellent resident service.
- Providing a practical and timely solution to their problem, which may include communicating maintenance issues with your colleagues.
- Helping out with parcels and post queries.
- Loaning out items - e.g. hoovers, fans, ironing boards etc.
- Helping to run our social events - together with our university partners or in line with our Residential Life Experience programme. Around & About our property
- Assisting contractors, visitors and our university partners with their requirements.
- You'll be carrying out checks and building walks - logging all your observations on an iPad.
- Inspecting our communal areas; our power house - the plant room, the lifts and the corridors, residents' rooms (prior to their check-out).
- Carrying out a room inspection or showing a potential resident one of our suites or studios.

Supporting on-boarding of new colleagues into the team; answering questions and sharing your knowledge.
- To join in and speak up, making a constructive contribution at the monthly team meetings.
- Learn about our different processes and how we keep our residents and colleagues safe.
- Respectful of people's privacy and personal information - we will train you on all aspects of GDPR.
- Dealing with issues or incidents and calling the emergency services when needed.
- Working with your other colleagues from the Maintenance and Night Teams to achieve the best results and solutions for our residents, 24/7.
- Provide amazing customer service at all times.

If you think you're the perfect fit please get in touch with Alex Giblin in our Office Support Division at Abbatt.



  • London, United Kingdom Housekeeping Assistant Full time

    Our multi-award-winning organisation is looking to recruit a Housekeeping Assistant to join our Hospitality team. This role may include some weekend working.The role of Housekeeping Assistant will involve the delivery of Hospitality Services within our Campus, Care Homes, and Community Centres to excellent standards.This post is for 20 hours per week...

  • Customer Support

    5 days ago


    London, United Kingdom Reed Business Support Full time

    **INTERNAL CUSTOMER SUPPORT - West London** **Monday to Friday 09.00-5.30 Office-based (flexibility working from home 1-2 days per week)** **Salary: Competitive DOE** A great opportunity has arisen for an Internal Customer Support member to join a small and friendly operations team for an international manufacturer and supplier of tools and accessories. The...


  • London, United Kingdom Urbanest UK LTD Full time

    At urbanest, high end providers of student accommodation in zone 1, we are looking for an energetic Customer Support Assistant to join our Property team. We’re on the search for a pro when it comes to customer service and someone with great communication skills. Our new Customer Support Assistant will be passionate about providing an excellent living...


  • London, United Kingdom Oliver James Associates Full time

    Oliver James are currently recruiting for a Customer Support Assistant to join our client in London. Our client is one of Europe's largest general insurance businesses and we are supporting them in their search for a Claims Handler / Complaints Executive to support in ensuring customers are fully supported when contacting the business. **Key...


  • London, United Kingdom ClassRoom Support Full time

    Teaching Assistants required for Newham Primary School.Classroom Support are excited to be recruiting on behalf of a Primary school in Newham that caters for students with ASD and other complex learning difficulties. The positions will start as temporary and have the option to move onto permanent contracts after 12 academic weeks.They are looking for SEN...


  • London, United Kingdom Classroom Support Full time

    Learning Support Assistant Classroom Support are working to recruit an experienced and qualified Learning Support Assistant on behalf of a SEN school in Hackney, with a view to starting in early February. The school is a coeducational day school which caters for students across all Key stages with EHC Plans of social, emotional, and behavioural...


  • London, United Kingdom ClassRoom Support Full time

    We are working to recruit on behalf of several schools in Hayes who are looking for Learning Support Assistants to start ASAP. This role is perfect for those looking to begin/build upon their career in education. We are looking for people who meet any of the below criteria: * Have experience as a Teaching Assistant * Have experience in a school setting ...


  • London, United Kingdom Support Services Leaders Ltd Full time

    We are looking to hire a Business Support Assistant. This is an exciting opportunity to learn and a varied role within the larger Business Support Team. **Main Duties and Responsibilities**: - Business Support for all departments including but not limited to; general back office assistance for Sales & Marketing, Senior Management, and reception - Tracking...


  • London, United Kingdom ClassRoom Support Full time

    We are working to recruit on behalf of several schools in Ealing who are looking for experienced and qualified Learning Support Assistants to start asap. The roles cover a wide range of age groups and learning disabilities so anyone with experience in working with children with learning disabilities is encouraged to apply.You will be rewarded with excellent...


  • London, United Kingdom Home Made Full time

    **Customer Support Assistant | Home Made** - Are you someone who is looking to explore the Property Technology world? Love to make strategic decisions, be relentlessly organised, and collaborate with others to reach resolutions? Then this job is for you_! As a Customer Support Assistant, you will join our Tenancy Operations team, which is at the heart of...


  • London, United Kingdom ClassRoom Support Full time

    1:1 SEN Learning Support Assistants required for Southwark Primary and Secondary Schools.We are recruiting on their behalf, looking for 1:1 SEN Learning Support TA’s, for children with ASD and SEMH.A fantastic opportunity for somebody who enjoys and understands children with behaviour issues and can relate with them on a personal level.There is a highly...


  • London, United Kingdom ClassRoom Support Full time €425 - €475

    1:1 SEN Learning Support Assistants required for Southwark Primary and Secondary Schools. We are recruiting on their behalf, looking for 1:1 SEN Learning Support TA's, for children with ASD and SEMH. A fantastic opportunity for somebody who enjoys and understands children with behaviour issues and can relate with them on a personal level. There is a...


  • London, United Kingdom ClassRoom Support Full time €85 - €95

    Teaching Assistants required for Newham Primary School. Classroom Support are excited to be recruiting on behalf of a Primary school in Newham that caters for students with ASD and other complex learning difficulties. The positions will start as temporary and have the option to move onto permanent contracts after 12 academic weeks. They are looking for SEN...


  • London, United Kingdom ClassRoom Support Full time €85 - €95

    Teaching Assistants required for Newham Primary School. Classroom Support are excited to be recruiting on behalf of a Primary school in Newham that caters for students with ASD and other complex learning difficulties. The positions will start as temporary and have the option to move onto permanent contracts after 12 academic weeks. They are looking for SEN...


  • London, United Kingdom ClassRoom Support Full time

    We are working to recruit on behalf of several schools in Hayes who are looking for Learning Support Assistants to start ASAP. This role is perfect for those looking to begin/build upon their career in education. We are looking for people who meet any of the below criteria: Have experience as a Teaching AssistantHave experience in a school settingHave...


  • London, United Kingdom ClassRoom Support Full time

    We are working to recruit on behalf of several schools in Hayes who are looking for Learning Support Assistants to start ASAP. This role is perfect for those looking to begin/build upon their career in education. We are looking for people who meet any of the below criteria: Have experience as a Teaching AssistantHave experience in a school settingHave...


  • London, United Kingdom ClassRoom Support Full time

    We are working to recruit on behalf of several schools in Feltham who are looking for SEN Teaching Assistants to start ASAP. This role is perfect for those looking to begin/build upon their career in education. We are looking for people who meet any of the below criteria: Have experience as a Teaching AssistantHave experience in a school settingHave...


  • London, United Kingdom ClassRoom Support Full time

    We are working to recruit on behalf of several schools in Feltham who are looking for SEN Teaching Assistants to start ASAP. This role is perfect for those looking to begin/build upon their career in education. We are looking for people who meet any of the below criteria: Have experience as a Teaching AssistantHave experience in a school settingHave...


  • London, United Kingdom ClassRoom Support Full time

    We are working to recruit on behalf of several schools in Wembley who are looking for SEN Teaching Assistants to start ASAP.This role is perfect for those looking to begin/build upon their career in education.We are looking for people who meet any of the below criteria:• Has experience as a Teacher/Teaching Assistant• Has experience in a school...


  • London, United Kingdom ClassRoom Support Full time

    We are working with a large 'Good Ofsted rated' special school in Wandsworth SW19 postcode, who are looking to recruit experienced SEN Teaching Assistants and Residential Support Workers. These roles are long term positions. They will begin with a probationary period and if this is passed there are long term contracts available with weekly shift...