Customer Service Apprentice
5 months ago
**Company Overview**
We're on a mission to simplify and streamline property maintenance and repairs. We've had enough of the frustration and time-consuming processes that used to come with arranging repairs, so we decided to do something about it. Now, we need someone like you to join our team and help us continue making a difference.
**About the role**
As the company rapidly expands, we're looking for hungry and ambitious new team members to support our Customer Service team. As part of your role, you will be studying a Customer Service Specialist apprenticeship, with Safe Space Talent, emphasising skills in business-focused service delivery, positive customer experiences, and team collaboration.
**About You**
- A passion for helping people
- GCSE Grade C/4 or above in Maths and English
- Experience working in a team
- Curious and eager to learn
- Self-starter with excellent time management skills
- Creative with strong written and communication skills
- Enthusiastic about startups and properties
- Being a team player
- Working well under pressure
- Good IT skills
- Diary management
- Multi-tasking
- Attention to detail
- Being proactive
**Tasks & Responsibilities**
- Updating and maintaining the Evo System
- Management of the helpdesk and all other communication channels.
- Invoicing
- Reporting
- Allocating jobs
- Liaising with Subcontractors, Tenants and Customers
- Sourcing contractors and awarding works
- Quoting works
- General Administration duties
- Being the first point of contact for any customer complaints or queries
- Coordinating and scheduling of repairs and services
- Ensuring that members on plans are provided with the service they are paying for
- Prioritizing workload and specific inboxes effectively
- Helping the rest of the team where required
- Ensuring job notes are kept up to date
- Meeting deadlines
**Application Process**
- Submit your CV
- Expect a phone call
- Attend 1 - 2 interviews
- Receive an offer
**Job Types**: Full-time, Apprenticeship
**Salary**: £18,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Company pension
- Free parking
- On-site parking
- Sick pay
- Work from home
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (required)
Ability to Commute:
- Bromley, BR1 1LT (required)
Ability to Relocate:
- Bromley, BR1 1LT: Relocate before starting work (required)
Work Location: In person
-
Apprentice Estate Agent
6 months ago
Bromley, United Kingdom Connells Group Full timeConnells Group, known locally as **Mann**, are looking for a passionate and enthusiastic apprentice where you will learn administration, sales and marketing skills that will enable you to forge a career in the property business. A fantastic opportunity to join one of the leading estate agents as an apprentice and gain a Level 2 Estate Agent qualification...
-
Apprentice Administrator
2 months ago
Bromley, United Kingdom CV-Library Full timeApprentice Recruitment Administrator This is 100% Office Based Role About Us: At RTL, we pride ourselves on fostering a vibrant and inclusive work culture that empowers every team member to grow and excel. If you're eager to learn, develop new skills, and be part of a dynamic recruitment team, this apprenticeship is the perfect opportunity for you! Role...
-
Accounts Assistant Apprentice
5 months ago
Bromley, United Kingdom LMP Group Full time**Accounts Assistant Apprentice - RS Bookkeeping Services Ltd** **About the employer**: We offer a wide array of bookkeeping services that are tailored to improving how seamlessly and efficiently your business runs so that it can reach its maximum potential! Our well-versed bookkeepers are equipped to take care of all your accounting needs, from Accounts...
-
Customer Services Manager
1 month ago
Bromley, United Kingdom CV-Library Full timeThe Customer Services Manager is responsible for managing a high level of administrative support services for our client's customers and field force, from initial contact through to the end of the contract terms. The Customer Services manager will manage and contribute to projects and changes effecting the customer services environment, as defined by the...
-
Customer Services Manager
1 month ago
Bromley, United Kingdom CV-Library Full timeJRRL are looking for an experienced Customer Service Manager to be responsible for managing a high level of customer service for a company based in Bromley. The Customer Service Manager will be responsible for recruiting, training, managing and developing a multi skilled team of customer service agents. Main duties for the Customer Services...
-
Customer Service Advisor
6 months ago
Bromley, United Kingdom Liberata Full time**Fancy a role where you really make a difference?** **Have what it takes to deliver exceptional customer service?** **Looking for a great work life balance? You have come to the right place, as we are only open MONDAY to FRIDAY 8:30-5:30 and don’t work Bank Holidays.** **Your NEW job description**: Become part of our Liberata Customer Services team,...
-
Customer Service Advisor
5 months ago
Bromley, United Kingdom Stephen James Full time**CUSTOMER SERVICE ADVISOR.** Stephen James BMW has a great opportunity for a Customer Service Advisor to join our prestigious Bromley centre and be the first point of contact for our customer telephone enquiries. If you are customer centric, with a great telephone manner as well as organised and efficient this is a great opportunity to follow a career with...
-
Customer Services Manager
1 month ago
Bromley, United Kingdom Foresters Financial Full timeThe Customer Services Manager is responsible for managing a high level of administrative support services for Forester Life customers and field force, from initial contact through to the end of the contract terms. The Customer Services manager will manage and contribute to projects and changes effecting the customer services environment, as defined by the...
-
Urban Driver Apprentice
5 months ago
Bromley-by-Bow, United Kingdom DPD Group UK Full time**Company Description** - ** Contract**: Permanent / 40 Hours Per Week - ** Location**: London Docklands - Twelvetrees Crescent, Bromley - by-Bow, London E3 3TT - ** Days of Work**:5 from 7 - ** Reporting To**:National LGV Training Manager Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers...
-
Customer Service Assistant
6 months ago
Bromley, United Kingdom Cineworld Group Plc Full time**Customer Service Assistant - Bromley Picturehouses**: Business Area: Picturehouse Cinemas Job type: Part Time Contract **Salary**: £10.95 Job ref: 067176 Published: 3 months ago Startdate: 06.03.24 £10.95 per hour - 16-40 hours per week (contracted minimum hours will be agreed on hiring) - Great perks and benefits Hospitality, Bar and Barista...
-
Customer Services Administrator
6 months ago
Bromley, United Kingdom Foresters Financial Full timeWe are looking for a passionate individual to join our Company to help us deliver a fantastic service to our customers. This is an exciting opportunity for someone looking for a customer services role in a financial services organisation You will be joining an established and supportive team who will help you succeed in your role. You will receive support...
-
Digital Project Delivery Apprentice
6 months ago
Bromley, United Kingdom QA Apprenticeships Full time**Digital Project Delivery Apprentice** Bromley Healthcare provides community health services in Bromley, Bexley, Greenwich and Lewisham. We put clinicians in the driving seat, taking the best that the NHS has to offer, removing the bureaucracy and focusing on high quality health care. The post holder will be responsible for delivering small to medium...
-
Customer Services Team Leader
1 month ago
Bromley, United Kingdom CV-Library Full timeThe Team Leader is responsible for assisting in managing a high level of administrative support services for our client's customers and field force, from initial contact through to the end of the contract terms. Client Details Our client is a well established business based in Bromley seeking an experienced Customer Services Team Leader to support the...
-
Customer Service Team Leader
1 month ago
Bromley, United Kingdom CV-Library Full timeCalling all Customer Service superstars! 🌟 We are currently on the lookout for an experienced Customer Service Team Leader to join our client's dynamic finance team. If you have a passion for leading, coaching, and providing exceptional customer service, keep reading! 🏢 Our client, a leading name in the finance industry, is seeking a...
-
Customer Service Team Leader
6 months ago
Bromley, United Kingdom Floss Agency Full time**Job Category**: - PA, Administration & Customer Service**Job Title**: - Customer Service Team Leader**Job Reference**: - MH**Job Location**: - Bromley, Kent**Job Salary**: - 25K - 28K PA + Performance Bonus up to 2K**Job Type**: - PermanentWe are looking for an enthusiastic talented Team Leader to join the Customer Services Team who can champion a...
-
Customer Services Team Leader
5 months ago
Bromley, United Kingdom Foresters Financial Full time**Summary of Role** The Team Leader is responsible for assisting in managing a high level of administrative support services for Forester Life customers and field force, for all transaction types for this department. The Team Leader supports the Customer Services Manager in developing and monitoring the team of Administrators. The role holder will also...
-
Customer Services Team Leader
1 month ago
Bromley, United Kingdom Foresters Financial Full timeSummary of Role The Team Leader is responsible for assisting in managing a high level of administrative support services for Forester Life customers and field force, from initial contact through to the end of the contract terms. The Team Leader supports the Customer Services Manager in developing the team of 6-12 Administrators. The role holder will also...
-
Customer Service Administrator
1 week ago
Bromley, United Kingdom Dr.PAWPAW Full timeJob Description Office Based – Bromley; Greater London Mon - Thurs 9-5, Friday 9-4 (Fridays WFH) Salary POA Job Types: Full-time, Permanent Benefits include Simply Health, Monthly Well Being, and Education. Dr.PAWPAW, the UK’s leading producer of PAWPAW balms sold in over 50 countries and available in over 70 retailers worldwide, is looking for a...
-
Customer Service Administrator
3 weeks ago
Bromley, United Kingdom Dr.PAWPAW Full timeOffice Based – Bromley; Greater London Mon - Thurs 9-5, Friday 9-4 (Fridays WFH)Salary POAJob Types: Full-time, PermanentBenefits include Simply Health, Monthly Well Being, and Education.Dr.PAWPAW, the UK’s leading producer of PAWPAW balms sold in over 50 countries and available in over 70 retailers worldwide, is looking for a full-time Customer Service...
-
Customer Service Administrator
3 weeks ago
Bromley, United Kingdom Dr.PAWPAW Full timeOffice Based – Bromley; Greater London Mon - Thurs 9-5, Friday 9-4 (Fridays WFH)Salary POAJob Types: Full-time, PermanentBenefits include Simply Health, Monthly Well Being, and Education.Dr.PAWPAW, the UK’s leading producer of PAWPAW balms sold in over 50 countries and available in over 70 retailers worldwide, is looking for a full-time Customer Service...