Current jobs related to Technical Support Agent - Newcastle upon Tyne - Community Fibre

  • Finance Administrator- Estate Agents

    3 months ago

    Newcastle upon Tyne, United Kingdom Estate Agent NE1 Full time

    We are currently seeking a highly motivated and skilled Finance Administrator to join our dynamic team. As a leading Estate Agent, we are looking for a talented individual who will be responsible for managing rental accounts receivable and payable in our accounts department. - Posting rental payments received. - Chasing missed rental payments. - Negotiating...

  • Field Support Agent

    3 months ago

    Newcastle upon Tyne, United Kingdom FOODHUB Full time

    **Field Support Advisor** **About Us**: Foodhub is a highly successful tech business providing EPOS and APOS systems to the restaurant and takeaway industry. Our online portal, Foodhub is a consumer-focused online food ordering platform enabling customers to order their favourite dishes at the click of a button. Foodhub provides latest technology, dedicated...

  • Technical Support Coordinator

    1 month ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom greenbean RPO Full time

    Join Our Dynamic Team We are excited to announce an opportunity for Help Desk Support Agents at Greenbean RPO. In this role, you will play a crucial part in ensuring customer satisfaction and operational efficiency. Key Responsibilities: Manage inbound and outbound communications in accordance with industry regulations and internal protocols. Assist...

  • Viewing Agent Newcastle

    4 months ago

    Newcastle upon Tyne, United Kingdom Advanced Resource Managers UK Full time

    VIEWING AGENT - NEWCASTLE - PERMANENT - HOME WORKING Optamor is working with a well-known estate agent, and they currently have a vacancy for a Viewing Agent in the Newcastle area. About You: You will have experience in customer service, hospitality, or real estate, you will be confident and happy to meet people face to face. You must have a full UK...

  • Estate Agent

    4 months ago

    Newcastle upon Tyne, United Kingdom Connells Group Full time

    Uncapped Commission, Career Progression We’re looking for a highly motivated **Estate Agent** / **Sales Negotiator **to complement our fantastic residential sales team in **Newcastle Upon Tyne **working in our well known **Bridgfords **estate agency. **Why join us as an Estate Agent** / **Sales Negotiator?** - Industry leading **training and...

  • Site Agent

    2 weeks ago

    Newcastle upon Tyne, United Kingdom Randstad Construction and Property Full time

    Are you a dynamic and skilled Site Agent ready to take on exciting civil engineering challenges in the vibrant region of the North East? Join our client's prestigious team and be a part of their cutting-edge projects that shape the landscape and infrastructure of our communities. Role Responsibilities: As a Site Agent, you will play a pivotal role in...

  • Site Agent

    1 day ago

    Newcastle upon Tyne, United Kingdom CV-Library Full time

    Are you a dynamic and skilled Site Agent ready to take on exciting civil engineering challenges in the vibrant region of the North East? Join our client's prestigious team and be a part of their cutting-edge projects that shape the landscape and infrastructure of our communities. Role Responsibilities: As a Site Agent, you will play a pivotal role in...

  • Estate Agent

    4 months ago

    Newcastle upon Tyne, United Kingdom Bridgfords Full time

    Estate Agent Uncapped Commission, Career Progression We’re looking for a highly motivated Estate Agent / Sales Negotiator to complement our fantastic residential sales team in Newcastle Upon Tyne working in our well known Bridgfords estate agency. Why join us as an Estate Agent / Sales Negotiator? Industry leading training and...

  • Call Centre Agent

    4 months ago

    Newcastle upon Tyne, United Kingdom Pertemps Network Group Full time

    **Job Description**: This role is an interesting and varied customer service opportunity working for a well-known Bank. There are a variety of Call Centre Agent roles on offer including claims handler, credit cards, home and motor insurance on a permanent basis with intake dates throughout the year. The call centre is open every day from 8am to 8pm...

  • Finance Processing Agent/admin

    4 months ago

    Newcastle upon Tyne, United Kingdom Clinical Professionals Full time

    **Reference Number: JO-2403-531621** Finance Processing Agent/Admin Rate: Negotiable **Job Type**: Contract Location: Newcastle-upon-Tyne FINANCE AND PROCESSING AGENT The client is looking for colleagues to join their team of Finance & Processing Advisors. The role is to provide support to customers and colleagues, contacting the company with financial...

  • Site Agent

    2 weeks ago

    Newcastle Upon Tyne, United Kingdom Randstad Full time

    Are you a dynamic and skilled Site Agent ready to take on exciting civil engineering challenges in the vibrant region of the North East? Join our client's prestigious team and be a part of their cutting-edge projects that shape the landscape and infrastructure of our communities. Role Responsibilities: As a Site Agent, you will play a pivotal role in...

  • Site Agent

    10 hours ago

    Newcastle upon Tyne, United Kingdom Randstad Construction and Property Full time

    Are you a dynamic and skilled Site Agent ready to take on exciting civil engineering challenges in the vibrant region of the North East? Join our client's prestigious team and be a part of their cutting-edge projects that shape the landscape and infrastructure of our communities.Role Responsibilities:As a Site Agent, you will play a pivotal role in...

  • Trainee Estate Agent

    4 months ago

    Newcastle upon Tyne, United Kingdom Connells Group Full time

    OTE- £21K- Uncapped Commission - Company Car/Car Allowance We’re looking for a highly motivated **Trainee Estate Agent** who will develop into a **Lettings Negotiator** within our fantastic residential Lettings team in Gosforth. The Trainee Estate Agent / Lettings Negotiator is an entry level role where you will learn all aspects of residential lettings...

  • Ships Agent

    3 months ago

    Newcastle upon Tyne, United Kingdom Pentagon Freight Services Plc Full time

    **Ships Agent** **Pentagon Freight Services ** are looking for an experienced Ships Agent to coordinate our day to day operations in our Newcastle area. **Responsibilities**: - Liaise with Owners and Charterers agency before, during and after vessel port calls, in particular working with tankers, offshore support vessels and dry bulk cargo - Completing...

  • Estate Agent

    3 months ago

    Newcastle upon Tyne, United Kingdom Vesta recruitment ltd Full time

    Own Business - Full support, backing and ongoing training - Minimum 70% commission **Position : Property expert** **Location : Newcastle** Are you a highly-motivated, ambitious and hard-working individual with an entrepreneurial flair? Do you have the drive and a passion to succeed in the property market? **Do you want**: - to build your own business as...

  • Field Sales Agent

    2 months ago

    Newcastle upon Tyne, United Kingdom Sales Agents Plus Full time

    Durham City Interiors is an interior design showroom and decorating supplier located in the North East of England. We specialise in the supply of wallpaper, fabric, and paint from some of the most renowned companies within the interior design industry.Established in 2011 we have grown to become one of the largest providers of decorative products in the North...

  • Field Sales Agent

    1 day ago

    Newcastle upon Tyne, United Kingdom CV-Library Full time

    Durham City Interiors is an interior design showroom and decorating supplier located in the North East of England. We specialise in the supply of wallpaper, fabric, and paint from some of the most renowned companies within the interior design industry. Established in 2011 we have grown to become one of the largest providers of decorative products in the...

  • Finance and Processing Agent

    3 months ago

    Newcastle upon Tyne, United Kingdom Russell Tobin Full time

    Finance and Processing Agent Client is a major UK High Street Bank, looking for colleagues to join the Finance Team Newcastle upon Tyne **What are we looking for in our Finance and Processing Advisors?** - Sociable, helpful and eager to provide excellent service to customers. - A good eye for detail, ensuring customer records are kept up to date and are...

  • Enforcement Agent

    4 months ago

    Newcastle upon Tyne, United Kingdom Bristow and Sutor Group Full time

    **Company Description**: **About Bristow and Sutor** Leaders in the debt recovery enforcement sector, the Bristow and Sutor Group of companies have been operating for over 40 years' supporting hundreds of local authorities and Transport for London. We have a strong UK team, employing 500 people all over the UK. We are committed to building a culture where...

  • Enforcement Agent

    4 months ago

    Newcastle upon Tyne, United Kingdom Bristow and Sutor Group Full time

    **Company Description**: **About Bristow and Sutor** Leaders in the debt recovery enforcement sector, the Bristow and Sutor Group of companies have been operating for over 40 years' supporting hundreds of local authorities and Transport for London. We have a strong UK team, employing 500 people all over the UK. We are committed to building a culture where...

Technical Support Agent

4 months ago

Newcastle upon Tyne, United Kingdom Community Fibre Full time

**Technical Support Agent**

**Salary**: Starting at £23,000 per annum

**The Role**

Community Fibre's Technical Support team is a seamless extension of their brand, committed to service excellence and passionate about delivering relationship-based service. They aim to provide a best-in-class experience for their customers each and every time, personifying what it means to be a trusted advisor in answering questions, solving problems and recommending plans and upgrades to retain their customers.

The company are looking for team members who can deliver personalised service, having the customers at heart and match their culture, working in a friendly, supportive and collaborating environment. You will have prior technical education/experience and know what it takes to keep up team motivation and morale even during the busiest of times, whilst ensuring the best possible customer experience. You must listen carefully to understand their situation, communicate with confidence, and find a creative solution that ensures their customers feel valued.

The company provide market leading broadband speeds, at the best prices with a real focus on customer experience - they are consistently the No1 Internet Service Provider on Trustpilot as rates by customer. And as a result, they are growing fast.

**What you’ll be doing**:

- To deliver an exceptional customer experience to their B2C and B2B clients, breaking the mould from the telecom industry’s notoriously poor customer service
- Troubleshooting technical issues with customers
- Organising installations and service calls with field engineers
- Liaising with Operations to ensure Build issues are resolved in a timely manner
- Being the voice of the customer in the business and driving forward their customer first company
- Working 5 days a week on shifts that may fall on any of the 7 days a week between the hours of 8am-9pm.

**The experience they’re looking for you to bring**:

- Previous experience in a telecommunication/technology-based environment.
- Experience in a contact centre environment preferred
- Passion for customers and improving customer experience
- Be open, honest, and transparent
- Excellent attention to detail
- Love learning and developing new skills

**Why join them**:

- You get to work with some of the best technology in the market
- Be part of an exciting scale up business where you can bring your ideas, bring your knowledge, they value your contribution
- We all love time off whether that’s going on an exotic holiday or a staycation, you’ll get 25 days holiday to enjoy, increasing by 1 day for each year of service up to 28 days
- Birthday leave, their treat to you
- Keen cyclist, join their cycle to work scheme
- Flexible WFH policy
- Enjoy the perks of Vitality health
- You get to work with an amazing bunch of people

The company are committed to supporting their employee's growth, recognising their hard work and incentivizing outstanding performance. They off a clear progression structure to a variety of roles are are always on the lookout for highly motivated individuals.

In addition to monthly rewards of £100 for top performers, they also offer a unique financial incentive for positive customer reviews.

**To Apply**

**Job Types**: Full-time, Permanent

**Salary**: From £23,000.00 per year

**Benefits**:

- Work from home

Work Location: In person

Reference ID: 390324