Business Support Administrator
3 months ago
We’re recruiting for an **Business Support Administrator** within Certas Energy to manage and maintain our customer quoting and installer management platform.
The Business Support Administrator will manage the day to day operations of the platform to allow an efficient seamless service delivery to our customers. You will build relationships and work collaboratively with internal stakeholders across the business to ensure installations are completed in a timely manner and within specification. You’ll be motivated by customer satisfaction and delivering a quality solution. You will identify and execute opportunities to manage the customer base and improving the customer experience
**Interested? What is in it for you**:
- Competitive rates of pay
- Brand discounts through Certas group scheme
- Buy, Sell, Carry Holiday scheme
- Life assurance scheme
- Pension scheme
**What we are looking for**
- 5+ years’ experience in administration
- A track record of effective customer/end-user management
- SaaS management experience
- Strong reporting skills, along with budget management and governance
- Full UK driving licence and ability to travel
- Demonstrable experience and expertise in the e-mobility sector is highly desirable
**Company Information**
As a energy transition business, we are focused on providing industry leading fuel and new energy solutions as the worlds energy mix evolves towards a zero emissions future. Certas Energy has a growing range of innovative fuel supply and management services and has ambitious operational carbon reduction goals as part of our commitment to support decarbonisation of both our own operations as well as our customers’.
We have a strong culture of safety and compliance principles, driven by our dedicated Safety F1rst and Doing the Right Thing Initiatives. This, teamed with our many programmes of learning, development and talent nurture, means that we can support our colleagues to grow and thrive within a fast paced working environment. This is fundamental to good business performance, and integral to our long-term business success.
**_ Certas Energy Ltd is an Equal Opportunities Employer_
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