Service Delivery Lead

4 weeks ago

Liverpool, United Kingdom Thrive Careers Hub Full time

**THRIVE IS RECRUITING**
Our region, our young people, our chance to make a difference.

**What is Thrive?**

Thrive is a safe space that exists to inspire and support care experienced support young in securing meaningful employment so that they can live happy, safe, and fulfilling lives.

Working with young people, the adults who care for them and Liverpool City Region employers we will connect young people to opportunities that will help them plan a pathway to their future careers and importantly, careers that matter most to them.

We will focus our programmes on young people who may face significant barriers to employment, particularly:

- Care-experienced young people
- Young people with experience of the criminal justice system
- Socially excluded young people
- 18 - 24yr olds claiming Universal Credits

**How we work**
- Thrive is a busy coffee shop and team members must be comfortable working in a lively environment
- A small dynamic team, we work together to deliver for young people; supporting each-other to meet both individual and wider project targets
- We always look for innovative ways of working that meets the needs of young people
- We have a strong focus on partnership working
- We have a strong focus on engaging with employers from across Liverpool City Region who are passionate about supporting young people who may not have had the benefits of family support throughout their lives
- We have created an environment that is safe, welcoming, and confidential for young people
- Offer outreach support for specialist partners
- Hours: Mon to Fri 9am - 5pm

The Job
- Salary: £32,000

**Service/ Delivery Lead Location: Liverpool City Centre**
- Duration: 20 month contract

**We are looking for an individual who can offer 1:2:1 support and group delivery to young people as well as provide leadership to team members.**

**This role is operational and will have direct relationships with young people therefore the requirement is to be on site day-to-day.**

**Roles Duties**:
Approximately 50% of your time will be spent:

- Case-loading 18-24yr old young people in receipt of Universal Credit providing weekly support with aim of: o Building relationships with Thrive young people o Building relationships with social/support workers o Identifying careers that matter most to young people o Identify barriers to employment faced by young people o Work with young people to remove barriers to employment, o Provide tailored job search support o Develop a personalised employment plan containing actions/milestones to help young people progress to their chosen careers
- Maintain records required to track the progress of the young people
- Complete all necessary administration duties required for the monitoring and evaluation of the project
- Deliver employability sessions to groups of young people attending Thrive
- Facilitate focus groups with young people and social/support workers

**Roles Duties (continued)**:
Approximately 50% of your time will be spent:

- Working with the Thrive team to develop recording and monitoring systems to evidence outcomes required by funding partners
- Work with Thrive team members to collate case studies and feedback from Thrive young people to feed into funding and social impact report
- Work with Thrive team to ensure policies and procedures are adhered throughout the working day
- Work with partnerships manager to co-design Thrive timetable of activities and identify new potential partners who can add value to our work
- Support/mentor team members
- Complete internal and external statistical returns
- Conduct monthly review and evaluation of the project against targets and strategy
- Complete HR paperwork including team annual leave/absence records
- Any other duties commensurate with the post and project objectives
- Conduct monthly review and evaluation of the project against targets and strategy
- Complete HR paperwork including team annual leave/absence records
- Any other duties commensurate with the post and project objectives

**Key Skills**

Working at Thrive is a very rewarding job; we are looking for an individual who will add value to our team so we can add value to the lives of care experienced young people.
- Passionate about working in a role that changes the fortunes of young people for the better
- Possess great organisational skills
- Have the ability to multi-task
- Be an excellent communicator
- Commitment to teamwork
- Be pro-active and voice new ideas
- Demonstrate flexibility
- Fully IT literate and used to working on digital platforms such as Microsoft Teams and Zoom
- Be proficient in Microsoft outlook, excel, word, powerpoint etc

**Job Types**: Full-time, Fixed term contract
Contract length: 20 months

**Salary**: From £32,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Liverpool: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Application deadline: 13/01/2023
Expected

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