Operations Controller

3 months ago

Bristol, United Kingdom Bristol Waste Company Full time

£27,476.80 per annum

**Standard work pattern**: Monday to Friday 6am/8am - 2:30pm / 4:30pm

**Hours**: 40 hours per week
Avonmouth Household Reuse and Recycling Centre

Is this role for me?
Reporting to the Operations Manager, your role will be to oversee the tracking and communication with the collection crews. This is fast paced role which will suit a dynamic person who has excellent organisational skills and strong communication and interpersonal skills.

**Key responsibilities**:

- To monitor and support the service proactively using Alloy
- To support managers in ensuring adequate vehicle provision, resolving truck breakdowns and allocation of spares
- To monitor the service, provide real-time insights to the management team, highlighting areas of concern, and take relevant actions to ensure daily performance completion targets are achieved
- To deal with day-to-day service enquires and activities as required providing support to the remote operational supervisory team
- To receive, log and file Driver’s Hours paperwork /Dgi cards on Vision and monitor tachograph performance in the management system. Highlighting compliance concerns to managers
- To work with and engage positively with the immediate team, BWC colleagues, the City Council as well as other partners and community groups
- To engage with other BWC teams for planning and install of new /improved sites
- Liaise with other BCC and BWC teams on planning and installation of new builds etc.

**About you**:
**Essential**:

- Excellent verbal communication and interpersonal skills. Confident when relaying instructions and when dealing with difficult conversations
- Strong Health & Safety focus and compliance
- Good written skills with the ability to compose letters and reports
- Excellent organisational skills with the ability to work under pressure and meet deadlines
- Ability to operate and navigate health and safety, waste management and fleet software systems
- Ability to work in a large team environment
- Able to use word processing systems and spreadsheets

**Desirable**:

- Understanding of logistics / operations
- Experience in the waste industry
- Experience in a similar role

Why work for Bristol Waste Company?
- Full BUPA wellbeing cash plan (discounts on dental, optical and physio)
- 25 days holiday
- Private Pension Scheme
- Cycle to work scheme
- Excellent professional development opportunities
- Family friendly daytime hours (8 hour shifts)
- Free on-site physiotherapy in working hours
- On-site Citizen's Advice surgeries And many more

Successful applicants will be required to provide proof of their right to work in the UK. Please be advised that Bristol Waste Company does not offer certification of sponsorship for workplace visas.

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