Automotive Service Advisor
4 days ago
**Automotive Service Advisor**
About Us
Bristol Honda is a member of the HSH Motor Group who are a trusted, family owned, independent Honda franchise dealer group who, for the past 17 years, has delivered a comprehensive and market leading customer experience.
We are looking for an energetic individual that radiates positivity and fully appreciates the dynamics that cement a long term customer relationship based on trust and experience. You must be able to demonstrate that you will complement our team of like-minded colleagues and help ensure we maintain our objective of being the first choice dealership for both customer and staff in the area.
Role Summary:
As a Service Advisor you will work closely with other team members to provide excellent customer service to our customers. You will be confident and articulate as you will be dealing with customers face to face and over the telephone in order to fulfil their vehicle service, repair and MOT requirements.
You will have strong administrative and IT skills able to use a number of computer packages, although full training will be provided. A good technical is desirable. To be a good team player is essential.
**Requirements**:
- You will need to be friendly and welcoming as the role includes meeting and greeting customers, handling incoming and outgoing telephone calls relating to Service/Mot/Parts/Repair bookings.
- You will need to be assertive, articulate, have a good telephone manner and possess excellent verbal and written English skills.
- Administrative duties include raising job cards and invoicing, so you will need to be computer literate and have very good keyboard skills.
- The ability to provide clear feedback to customers on work that has been carried out
- A Full Driving Licence is essential.
Previous experience in the role of Service Advisor is preferred but not essential.
We offer a very competitive package with the opportunity to earn overtime and profit related bonus.
Ongoing Honda training and development is provided to all our customer facing Sales and After Sales employees.
Automotive | Motor Trade | Customer Service | Retail After Sales | Prestige | Dealership | Vehicles | Cars | Service | Honda | Repair | MOT | Showroom | Retail | Sales | Administration |Receptionist |
**Job Types**: Full-time, Permanent
**Salary**: £21,000.00-£23,000.00 per year
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
COVID-19 considerations:
All Government guidelines are followed
**Experience**:
- service advisor: 1 year (preferred)
Reference ID: Bristol Service Advisor
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