Heritage Automotive
3 weeks ago
**Heritage Automotive - Customer Service Advisor Bristol**
**Salary £19,300 - ote £26,000**
**What Heritage can offer you**
**Working 37.5 hours a week.**
Alternating shift patterns of **8.00 - 16.30** and **9.30 - 18.00** Monday to Friday. 1 in 4 contracted Saturday morning **8.30 - 13.00** paid overtime and **NO BANK HOLIDAY** working. We also offer flexible working solutions.
Friendly, supportive team and excellent benefits package.
- £6,000 performance based bonus
- Flexible working patterns of 8 hours and opportunity to work part time
- Generous Long service and loyalty awards for 5yr, 10yr, 15yr,20 yr. plus
- Employee Assistance Programme - qualified emotional and practical support 24/7
- Life assurance 3x your annual base salary for death in service
- Cycle to work scheme
- Eyecare voucher scheme
- Pension scheme with employer contributions
- 22 Days annual leave and bank holidays
- Staff Discounts
- A days leave for your Birthday
The role of Customer Service Advisor is to receive telephone calls from customers regarding their service bookings and make outbound calls to existing customers identifying and responding to their needs, using exceptional customer service and communication skills. To upsell products and services through the use of professional sales techniques and to ensure the best experience for the customer.
**The role will be responsible for**:
- Exceptional customer service skills.
- Computer literate with good Microsoft office knowledge.
- Excellent listening and verbal communication skills.
- Professional and confident telephone manner.
- Customer service focussed and responds to requests promptly.
- Ability to resolve issues and follow through on tasks.
- Ability to work as part of a team, working constructively with your colleagues.
- Ability to prioritise workload, working methodically and systematically, making sensible decisions and working well under pressure
**To be successful you will be**:
- Experience of upselling products and services.
- Customer Service experience preferable but not essential.
- Contact Centre experience preferable but not essential.
- Automotive industry experience in relation to products, services and processes, preferable but not essential. Full training will be provided.
**Salary**: £19,300.00-£26,000.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- Referral programme
- Wellness programme
Schedule:
- Day shift
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Signing bonus
Ability to commute/relocate:
- Bristol, BS4 3QB: reliably commute or plan to relocate before starting work (required)
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: One location
-
Heritage Automotive
3 weeks ago
Bristol, United Kingdom Heritage Automotive Full time**Heritage Automotive - Workshop Controller** **VW Commercial Vans - Bristol £30,000 OTE £36,000** Heritage Automotive are one of the most successful independently owned automotive groups in the UK who represent Audi, CUPRA, Honda, INEOS Grenadier, SEAT, SKODA, Volkswagen cars, Volkswagen commercial vehicles, along with Blade Motorcycles that retail many...
-
Heritage Automotive
3 weeks ago
Bristol, United Kingdom Heritage Automotive Full time**Heritage Automotive - Customer Service Advisor (Gate keeper) Bristol** The role of Customer Service Advisor - Gatekeeper is to support the Contact Centre Team in answering queuing calls and managing call flow to the Booking team. As part of this role you will also be carrying out Post Visit Customer Satisfaction Follow Up Calls and also upselling services...
-
Heritage Automotive
3 weeks ago
Bristol, United Kingdom Heritage Automotive Full time**Heritage Automotive - Parts Supervisor VW Bristol** **Salary £27,500 OTE - £33,500** Heritage Automotive are one of the most successful independently owned automotive groups in the UK who represent Audi, CUPRA, Honda, INEOS Grenadier, SEAT, SKODA, Volkswagen cars, Volkswagen commercial vehicles, along with Blade Motorcycles that retail many of the...
-
Customer Service Advisor
2 weeks ago
Bristol, United Kingdom Heritage Automotive Full time**Customer Service Advisor** Salary £19,300 with bonus potential **What Heritage can offer you** - On target bonus of up to £5,000 PA - Flexible working patterns and opportunity to work part time - Generous Long service and loyalty awards for 5yr, 10yr, 15yr,20 yr. plus - Employee Assistance Programme - qualified emotional and practical support 24/7 -...
-
Part-time Receptionist
2 weeks ago
Bristol, United Kingdom Heritage Automotive Full time**Part Time Receptionist - Monday and Tuesday** **Seat Skoda Bristol** Salary £10.50 per hour **What Heritage can offer you** - Career progression and development within a company - Flexible working patterns and opportunity to work part time - Generous Long service and loyalty awards for 5yr, 10yr, 15yr,20 yr. plus - Employee Assistance Programme -...
-
Customer Service Advisor
2 weeks ago
Bristol, United Kingdom Heritage Automotive Full time**Customer Service Advisor** Salary £19,300 with bonus potential **What Heritage can offer you** - On target bonus of up to £5,000 PA - Flexible working patterns and opportunity to work part time - Generous Long service and loyalty awards for 5yr, 10yr, 15yr,20 yr. plus - Employee Assistance Programme - qualified emotional and practical support 24/7 -...
-
Customer Service Advisor
2 weeks ago
Bristol, United Kingdom Heritage Automotive Full time**Customer Service Advisor** **Salary £19,300 - ote £26,000** **What Heritage can offer you** **Working 37.5 hours a week.** Alternating shift patterns of **8.00 - 16.30** and **9.30 - 18.00** Monday to Friday. 1 in 4 contracted Saturday morning **8.30 - 13.00** paid overtime and **NO BANK HOLIDAY** working. We also offer flexible working...
-
Accounts Assistant
2 weeks ago
Bristol, United Kingdom Heritage Automotive Full time**Accounts Assistant - Bristol** Salary up to £25,000 dependant on experience. Are you looking for a career change, for a job that you look forward to getting out of bed for on a Monday morning? We are looking for an Accounts Assistant to join our team in Bristol. **What Heritage can offer you** - Career progression and development within a company -...
-
Customer Service Advisor
2 weeks ago
Bristol, United Kingdom Affinity Search Full time**Customer Service Advisor** **Bristol** **£20000 - Plus Bonus** **Monday - Friday 8.30 - 5 (Office based)** Our Client is currently looking to recruit a customer service support advisor, You job will be to support the Contact Centre Team in answering queuing calls and managing call work flow to the booking team. As part of this role you will also be...
-
SEO Executive
3 weeks ago
Bristol, United Kingdom Henry Nicholas Associates Full timeAre you fed up working for an organisation that doesn’t get SEO, or feel under valued or not recognised for the work that you do? Read on Your next employer guys are experts in strategy, performance, and creativity for brands in a hyper-connected world. Your next employer is an integrated marketing agency that was established 70 years ago. They work...
-
Rdc Delivery Driver
2 weeks ago
Bristol, United Kingdom GSF Car Parts Full time**About The Role**: Delivery Driver's play a crucial part of the team within GSF Car Parts. They are the face of our brand by delivering parts to customers and continuously providing excellent customer service. Our RDC Delivery Drivers are important to us, preparing and carrying out deliveries to branches within the network to ensure they have the required...
-
Territory Sales Manager
3 days ago
Bristol, United Kingdom BMS Performance Full time €50,000Field sales role covering the South West of the UK Technical, consultative, complex sales role which engages every day A business who give long-term careers to people Autonomous position - be accountable for your own output Territory Sales Manager The Role: Working for a growing global business who are strong in the UK & Europe, the Territory Sales...
-
Territory Sales Manager
3 days ago
bristol, United Kingdom BMS Performance Full timeField sales role covering the South West of the UK Technical, consultative, complex sales role which engages every day A business who give long-term careers to people Autonomous position - be accountable for your own output Territory Sales Manager The Role: Working for a growing global business who are strong in the UK & Europe, the Territory Sales...
-
Territory Sales Manager
2 days ago
Bristol, United Kingdom BMS Performance Full timeField sales role covering the South West of the UK Technical, consultative, complex sales role which engages every day A business who give long-term careers to people Autonomous position - be accountable for your own output Territory Sales Manager The Role: Working for a growing global business who are strong in the UK & Europe, the Territory Sales...
-
Territory Sales Manager
1 day ago
Bristol, United Kingdom BMS Performance Full time €50,000Field sales role covering the South West of the UK Technical, consultative, complex sales role which engages every day A business who give long-term careers to people Autonomous position - be accountable for your own output Territory Sales Manager The Role: Working for a growing global business who are strong in the UK & Europe, the Territory Sales...
-
Territory Sales Manager
1 day ago
Bristol, United Kingdom BMS Performance Full time €50,000Field sales role covering the South West of the UK Technical, consultative, complex sales role which engages every day A business who give long-term careers to people Autonomous position - be accountable for your own output Territory Sales Manager The Role: Working for a growing global business who are strong in the UK & Europe, the Territory Sales...
-
Bms Performance | Territory Sales Manager
4 weeks ago
Bristol, United Kingdom Bms Performance Full timeField sales role covering the South West of the UK Working in tandem with a BDM team to implement a strategic vision to end users Technical, consultative, complex sales role which engages every day An OTE scheme which doubles for overachievers A business who give long-term careers to people Autonomous position - be accountable for your own output Territory...
-
Defence Systems Consultant
7 months ago
Bristol, United Kingdom Capgemini Engineering Full time**World leader in engineering and R&D services, Capgemini Engineering combines its broad industry knowledge and cutting-edge technologies in digital and software to support the convergence of the physical and digital worlds. Coupled with the capabilities of the rest of the Group, it helps clients to accelerate their journey towards Intelligent Industry....
-
Territory Sales Manager
5 days ago
bristol, United Kingdom BMS Performance Full timeJob Description Field sales role covering the South West of the UK Working in tandem with a BDM team to implement a strategic vision to end users Technical, consultative, complex sales role which engages every day An OTE scheme which doubles for overachievers A business who give long-term careers to people Autonomous position - be accountable for your...
-
Territory Sales Manager
5 days ago
Bristol, United Kingdom BMS Performance Full timeJob Description Field sales role covering the South West of the UK Working in tandem with a BDM team to implement a strategic vision to end users Technical, consultative, complex sales role which engages every day An OTE scheme which doubles for overachievers A business who give long-term careers to people Autonomous position - be accountable for your...