New Build Technical Case Handler

1 month ago


Altrincham, United Kingdom Douglas Scott Legal Recruitment Full time

In this key position, you will be responsible for managing escalated issues on client or developer files, updating breach logs, and ensuring the timely resolution of outstanding documents for files where the original fee earner is no longer with the firm. Your role will also involve conducting file audits, dual signing off on various files, and handling historic file requests and client queries post-completion.

You will also ensure that you fully understand and adhere to all the relevant company policies and procedures as set out on the firms Training Portal and the Company Intranet in addition to undertaking all training and reading allocated to you on the Training Portal in the timeframes set by the Training Team



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