Apprentice Service Advisor

6 months ago


Perth, United Kingdom Auto Services Perth Full time

Overview:
This role is for a School Leaver as it will be an aged based salary

We are seeking a highly motivated and customer-oriented individual to join our team as a Trainee Service Advisor. As a Trainee Service Advisor, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our service department. This is a great opportunity for someone with a basic mechanical knowledge and a passion for delivering top-notch customer experiences. This role will suit a school leaver or young person.

**Responsibilities**:

- Greet customers and assist them with their service needs
- Listen to customer concerns and accurately document them
- Provide recommendations for necessary repairs and maintenance
- Prepare accurate estimates and explain them to customers
- Coordinate with technicians to ensure timely completion of repairs
- Keep customers informed about the status of their vehicles
- Handle cash transactions and maintain accurate records
- Maintain a clean and organized service area

**Experience**:

- Previous experience in a customer service role is preferred
- Outgoing Personality
- Strong communication skills, both verbal and written
- Excellent problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Proficient in cash handling procedures

**Location**:
This position is located in.

**Benefits**:

- Competitive pay based on experience
- Opportunities for career advancement within our organization
- Comprehensive training program provided

**Job Types**: Full-time, Permanent

Pay: £13,312.00-£14,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- On-site parking

Schedule:

- Monday to Friday
- Overtime

Work Location: In person



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