Customer Coordinator

3 weeks ago


Newark, United Kingdom Travail Employment Group Full time

**Customer Coordinator**

**Newark - Hybrid/WFH Options**

**Fulltime M - F**

**Permanent**

**c£21k**

This role of Customer Coordinator will support the Customer Success team and customers. You will be a highly motivated individual that is committed to delivering customers with a first-class service. Your ability to multitask in this position is essentialas you will be supporting several Customer Success Managers. Some key duties include.
- Maintain customer data to ensure that it is in the correct format in the CRM software
- Book review meetings and demos with customers for the Customer Success team.
- Confirm all meetings with a calendar invite and an outline of what the customer can expect from the meeting
- Rearrange any cancelled or no-show meetings
- Answer inbound calls for the Customer Success team
- Contribute ideas for improving processes and to enhance the customer experience

RESPONSIBILITIES

**BENEFITS**:
Hybrid or WFH opportunities - 30 days holiday (including stats) - Casual dress in the office - Company events - Company pension - Cycle to work scheme - Sick pay - Wellness programmes

Travail employment group is operating as an employment agency.



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