Project Manager

4 weeks ago

NewarkonTrent, United Kingdom Flowserve Full time

The project manager is a resource in the Newark QRC responsible for supporting the DCIQ (Disassemble, Clean, Inspect & Quote) process as related to our Aftermarket offerings & managing Repair orders through to their conclusion.

This includes but is not limited to: Customer facing activities related to order acquisition/fulfilment processes including proposal development & submission based on DCI findings, scope review, pricing analysis, order processing and coordination with multiple internal & external stakeholders. The position reports to the Customer Service Supervisor.

Responsibilities:

Review all customer inquiry related documents while addressing all relevant technical and commercial requirements directly provided by Flowserve or sub-suppliers.

Develop DCI routers. Develop work scope routers using DCI inspection report and customer information/specifications. Develop job pricing based work scope routers, sub supplier feedback and parts pricing data

Ensure sub-suppliers are compliant to technical specification and, when applicable, have had specific contract requirements passed down to them as appropriate

Develop quotation using the job pricing information, scheduled component deliveries

Review customer purchase order for alignment with Flowserve quotation. Resolve any difference prior to order acceptance

Coordinate and manage sub supplier requests, replacement parts and components, labor estimates and quotations related to Aftermarket requests, including effectively negotiating terms and pricing

Ensuring clean hand over of orders to the project coordination team, holding pass gate meeting if applicable

Support ordering processing/project coordination as required.

Manage the customer experience by acting as main point of contact for the order. Provide customer updates as requested.

Demonstrate ownership and accountability for total project execution, performance, and safety (project initiation to project completion) on all assigned projects.

Ensure all projects meet department & customer Key Performance Indicators to ensue company goals are met.

Requirements:

BS or BA Degree in relevant field and / or 0-2 years relevant experience

Excellent estimating, scheduling & budgeting skills

Proven experience in risk and change management

Greenbelt, Blackbelt or Lean training experience preferred

Rotating equipment experience

Adaptability, flexibility, and proactivity.

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