Wholesale Customer Care Executive Uk

7 months ago


Westminster, United Kingdom 360 Talent London Full time

**Role: Wholesale Customer Care Executive UK & Europe**

Fashion retail company founded in 1997 with its urban uniform concept in the contemporary market.

**Key responsibilities and duties**

Including but not limited to:

- Act as the main point of contact for the brand and Helmut Lang wholesale accounts and relevant sales team
- Work in partnership with the sales team to ensure exceptional customer service
- Proactively maintain the order book and enquiries / administration for the customer base, always ensuring accuracy and efficiency
- Manage all Purchase Order Number retrieval and updates
- Order Confirmation - Post Market and amendments
- NSR (delivery date) monitoring - Communicate all shifts in order delivery dates to relevant teams.
- Assist in EDI management for Key Accounts.
- Assist in order entry during key selling campaign dates.
- Work in partnership with Logistics and 3PL to ensure orders are shipped and delivered in full.
- Continuously develop brand knowledge to enhance cross-sell, up-sell, and replacement styles for orders opportunities.
- Continuously identify process improvements and support operational efficiency whilst managing customer expectations.
- Raise invoices, credits, debits, end of season RTV and warehouse returns.
- Faulty and Return product management.

**Key Skills, experience and knowledge required**:

- Experience in wholesale customer service working in a head office environment.
- Experience of working B2B, able to confidently liaise with the supply chain of the wholesale customer order book.
- Able to work well under pressure and with tight deadlines.
- Fluent in Italian, both written and verbal.
- Understanding of a retail supply chain function and the various stakeholders that exist within it.
- Ability to adapt to change.
- Demonstrable problem solving and problem identification skills.
- Ability to handle challenges in a professional manner.
- Ability to manage, plan and organize work requirements in an efficient manner.
- Goal oriented and values continuous improvement.
- Intermediate Excel skills desirable (V Look ups, pivot tabled etc.)
- Commercial acumen, able to identify opportunities to drive sales.
- Knowledge of export operations and logistics.
- Experience in using ERP BlueCherry desirable.

**OFFERING**:

- Paying from £15-£18 per hour depending on experience + holiday pay + pension contributions
- Weekly pay with immediate start
- 40 hours per week for 3 months minimum
- x3 working from the office in Regent St, London
- 9am to 6pm
- x2 days working from home
- 9am to 6pm
- You may need to travel to Italy on occassions
- Opportunity to develop further and be considered for permanent opportunities

***_Explore all of our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok_



  • Westminster, United Kingdom Giorgio Armani Full time

    We are looking for a Wholesale Customer Service Administrator to join our Customer Service team at the Giorgio Armani Head Office in central London. The Wholesale Customer Service Administrator role: - Samples - Order Processing and Purchase Order Administration - To follow up queries with Head Office based in Milan. - To deal with all clients’ delivery...

  • Nurse Assessor

    3 weeks ago


    City of Westminster, Greater London, United Kingdom Care UK Full time

    About Care UK:We are a leading provider of health and social care services, dedicated to delivering person-centered care that improves lives. With a reputation for excellence and innovation, we strive to create a positive impact on our communities. Our team members share our values of compassion, respect, and teamwork, and we are committed to fostering a...


  • City of Westminster, Greater London, United Kingdom Care UK Full time

    Nurse Career Advancement Opportunity">Care UK is a leading care provider seeking a motivated and caring Registered General Nurse to join our team in London. This is a chance to advance your nursing career while making a positive impact on the lives of our residents.">Deliver high-quality care to residents with diverse needs and dependencies.">Collaborate...


  • Westminster Abbey, United Kingdom Holt Executive Full time

    Holt Executive are actively partnered with a leading innovator in navigation and robotics for autonomous systems and sensing solutions, to support with a critical hire for a Business Development Executive. We are seeking an experienced Business Development Executive to grow the company presence in the EMEA region, focusing on the Defence Industry,...


  • Westminster Abbey, United Kingdom Holt Executive Full time

    Holt Executive are actively partnered with a leading innovator in navigation and robotics for autonomous systems and sensing solutions, to support with a critical hire for a Business Development Executive. We are seeking an experienced Business Development Executive to grow the company presence in the EMEA region, focusing on the Defence Industry,...

  • Clinical Care Manager

    3 weeks ago


    City of Westminster, Greater London, United Kingdom Care UK Full time

    Clinical Care ManagerWe are seeking a highly skilled Registered Nurse to take on the role of Clinical Care Manager at Care UK, a leading provider of care services.Key Responsibilities:Partner with discharge coordinators to ensure seamless patient transitions.Complete comprehensive clinical assessments within 24 hours of referrals to minimize delays in...

  • Executive Assistant

    7 months ago


    Westminster, United Kingdom Rheinmetall Defence UK Full time

    **Position Title - **Executive Assistant **Reporting Line - **Vehicle Systems International (VSI) Division Senior Leadership Team **Number of Direct Reports - **Nil **Location - **Westminster, London **Division / Department - **VSI / Management Support **Organisational Background** As an integrated technology group with more than 25,000 employees...


  • City of Westminster, Greater London, United Kingdom Care UK Full time

    Job Summary: Care UK is seeking an experienced Clinical Care Coordinator to join our team. In this role, you will be responsible for coordinating the delivery of high-quality care and support services to patients across multiple settings. You will work closely with healthcare professionals to develop and implement individualized care plans that meet the...

  • Care Coordinator

    7 months ago


    Westminster, United Kingdom Relish Care Recruitment Full time

    **Job Title: Care Coordinator** **Location: Westminster, Central London** **Salary: £26,000 to £27,000 p.a. + benefits** This is a fabulous role working with a high quality domiciliary care business with an established customer and carer base. Within this role you will work closely with the Registered Manager to ensure that the day to day running of the...

  • Field Care Supervisor

    7 months ago


    Westminster, United Kingdom Relish Care Full time

    **Job Title: Field Care Supervisor** **Location: Westminster, Central London** **Salary: £28,000 p.a.** We are working with a quality driven domiciliary care provider who have an established private customer base and a highly supportive office team culture. Within this role you would be responsible for ensuring your customers and carers receive the best...


  • City of Westminster, Greater London, United Kingdom Care UK Full time

    Care UK is a leading care provider that offers a range of benefits to its employees. As a Nurse Assessor, you will have the opportunity to work in a dynamic and supportive environment, making a real difference in the lives of our residents.Company Overview:We are committed to recruiting diverse, talented people who share our passion for helping others. Our...


  • Westminster, United Kingdom Relish Care Recruitment Full time

    **Role: Field Care Supervisor** **Location: Westminster, Central London** **Salary: Up to £26,500 p.a.** We are working with a reputable domiciliary care provider who have an established customer base and a supportive office team. Within this role you would be responsible for ensuring your customers and carers receive the best quality service. Care is...

  • Care Assistant

    7 months ago


    Westminster, United Kingdom London Care Limited Full time

    **Company Description** Care Assistant** **Location**:SW1H **Pay Rate**:£13.37 - £13. 87 per hour **Shifts Available**:A range of flexible full-time and part-time shifts are available covering, mornings, evenings, weekdays and weekends. **What we offer** We’re creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs,...

  • Care Assistant

    7 months ago


    Westminster, United Kingdom Quality Care Services Full time

    **Reference**: REF503X **Location**: Westminster **Salary**: £12.14ph: Monday to Saturday, £12.64ph: Sunday **Sage Care Limited**: **Westminster**: **Company Description**:** Location**:Westminster, West Hampstead, Primrose Hill, Lisson Grove, St John's Wood, Bayswater, Paddington, Little Venice, Maida Vale, Little Venice, Kensal Green, Brondesbury,...


  • City of Westminster, Greater London, United Kingdom HCA Healthcare UK Full time

    HCA UK is a leading provider of private healthcare services in the UK, and we are seeking experienced Theatre Practitioners to join our team at The Harborne Hospital in London.Job SummaryThis is an exciting opportunity to join our dynamic team and contribute to the delivery of high-quality patient care. As a Theatre Practitioner, you will play a vital role...


  • Westminster Abbey, United Kingdom Holt Executive Full time

    Sales and Partnership Development DirectorWe are seeking an experienced Sales and Partnership Development Director to join our team at Holt Executive. As a leading innovator in navigation and robotics for autonomous systems and sensing solutions, we are looking for a highly skilled professional to drive business expansion in the EMEA region, focusing on the...

  • Senior Clinical Nurse

    2 months ago


    City of Westminster, Greater London, United Kingdom Care UK Full time

    Unlock a Rewarding Career as a Registered General Nurse with Care UKCare UK is a multi-award-winning care provider seeking a dedicated and compassionate Registered General Nurse to join our bank team. As a key member of our care staff, you will provide exceptional leadership and clinical expertise to support residents with complex needs.This role offers...


  • City of Westminster, Greater London, United Kingdom HCA Healthcare UK Full time

    HCA Healthcare UK is committed to providing high-quality care to our patients. We are currently seeking a UK Clinical Nurse Position to join our breast cancer team. The successful candidate will have extensive experience in breast care and be able to provide expert care to patients throughout their treatment journey.Key Responsibilities:Provide high-quality...


  • City of Westminster, Greater London, United Kingdom Care UK Full time

    Empower Your Career as a Registered General Nurse with Care UKCare UK is a leader in the provision of quality care services, and we are seeking an experienced Registered General Nurse to join our bank team. This rewarding role offers a flexible schedule, empowering you to achieve a perfect work-life balance.As a respected member of our care team, you will...


  • City of Westminster, Greater London, United Kingdom Care UK Full time

    Are you a passionate and caring Registered Nurse looking for a rewarding career with excellent training and opportunities for development in London? At Care UK, we offer a unique chance to join our bank team and experience unparalleled flexibility by tailoring your schedule to fit your lifestyle.Care UK: A Leading Care ProviderWe are committed to recruiting...