Quality Control Team Leader

5 months ago

Ledbury, United Kingdom Amcor Full time

**JOB DETAILS**

**Position Job Title: Quality Control Team Leader**

**BG and BU: Snacks & Confectionary**

**Function: Quality & Technical**

**Sub-Function**:Quality**

**Location: Ledbury**

**Line Manager’s Job Title: Quality Manager**

**Legal Entity: Amcor Flexibles UK Limited**

**Work Contract Legal Entity: Amcor Flexibles, Ledbury**

**Contract Type: Permanent**

**JOB PURPOSE**
- Lead the Lab team to ensure quality is promoted both internally and externally and all standards and customer requirements are met.

**JOB DIMENSIONS & SCOPE**

**PRINCIPAL ACCOUNTABILITIES**
- Take responsibility for decisions around releasing product to customers and guide production operators in quality based decision making
- Responsible for management of the QC lab team and rota ensuring all shifts are covered including arranging overtime
- Interaction with operations leaders to raise and manage quality investigations and communication
- Own lab systems and processes including leading improvements in QC
- Manage the training and induction of all QC staff
- Responsibility for calibration and verification of testing equipment
- Carry out quality testing to support the QC technicians when needed
- Management of retained samples and collation for non-conformances
- Manage release of customer products on completion of QC testing
- Communicate details of complaints to operating teams and ensure that corrective actions are maintained
- Undertaking internal audits where necessary
- This list is not exhaustive but represents the main responsibilities of the role.

**MAJOR CHALLENGES & COMPLEXITIES**

Working in a fast-paced and changing environment, to deliver tangible savings and benefits.
- **Formal Qualifications and Experience**

**QUALIFICATIONS/REQUIREMENTS**
- Experience working in a 24 hour manufacturing environment
- Experience carrying out quality control testing or lab activities
- Experience of root cause analysis / quality tools and techniques
- Experience leading a small team in a 24 hour environment
- Able to work on their own initiative and within a cross-functional team
- Ability to plan effectively and organize daily tasks
- Ability to challenge constructively and positively champion quality
- Ability to assist in quality investigations to identify root causes and implement corrective actions
- **Specific Skills and Abilities**
- Excellent team player
- Excellent leadership skills

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