Online/ecommerce Customer Service

3 weeks ago

Manchester, United Kingdom Tagged Resources Full time

We are looking for an experienced **Online Customer Service Assistant** to join a growing online/ecommerce fashion brand. This is an active role and an exciting opportunity for a motivated person to develop their career, with a quality focusedcompany in a key position within the business.

**The Role**:

- Understanding customer’s needs and requirements and trying to exceed these wherever possible.
- Providing a courteous, efficient and reliable service to all customers, both via messaging channels and phone
- Handling pre and post sales customer queries
- Liaising with courier companies
- Effectively manage complaints and escalations from start to finish.

**Skills Required**:

- Friendly and dynamic individual, with excellent interpersonal and communication skills
- A passion for customer satisfaction
- Excellent communication skills at all levels
- The ability to problem solve and follow processes accurately.
- Experience working within a fast paced working environment and keen to be part of and assist the team

**By submitting your CV, you are agreeing to the Terms and Conditions as stated on our website and consenting to us processing your personal details in relation to current/future job opportunities. The information that you have submitted to us willbe used in order to consider your suitability for the role you have applied for. A copy of our Privacy Policy can also be viewed on our website which explains how we gather, protect and manage any personal data that you share with us**

**Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify.**

**Tagged Resources Limited acts as an employment agency.We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look atour website or follow us on social networking sites. All are updated daily.

  • Head of Ecommerce

    3 weeks ago

    Manchester, United Kingdom Michael Page (UK) Full time

    Our client, a fashion retailer based in Manchester, has a team dedicated to delivering top-quality products to their customers. With a significant online presence, they are continuously enhancing their ecommerce platform to meet the changing demands of online retail. Lead and develop the ecommerce team to improve online sales and customer experience. ...

  • Ecommerce Assistant/graduate

    4 weeks ago

    Manchester, United Kingdom Tagged Resources Full time

    An experienced **Amazon Ecommerce Assistant/Graduate** is needed to join an established supplier of Home Textiles who are looking to expand their team. The company Trade Online with high quality fabrics across a range of finished products including curtains, throws, bedding and towels. The business is expanding its Amazon division significantly and is...

  • Head of Ecommerce

    3 weeks ago

    Manchester, United Kingdom Michael Page (UK) Full time

    About Our Client Our client, a fashion retailer based in Manchester, has a team dedicated to delivering top-quality products to their customers. With a significant online presence, they are continuously enhancing their ecommerce platform to meet the changing demands of online retail. Job Description Lead and develop the ecommerce team to improve online...

  • Head of Ecommerce

    4 weeks ago

    Manchester, United Kingdom Digital Candi Ltd Full time

    **Head of eCommerce**: - **Hair & Beauty**: - **Hybrid/Manchester**: - **£50,000, plus bonus, future equity & excellent benefits** We have an opportunity for an aspiring eCommerce Manager to step into a Head of eCommerce role for a rapidly growing online retailer in the hair and beauty space. The company offers a wide range of products in a niche...

  • Ecommerce Specialist

    1 week ago

    Manchester, United Kingdom Nextech Group Limited Full time

    Job DescriptionJob Opportunity: Ecommerce ExecutiveLocation: Central ManchesterSalary: £30,000Are you a dynamic, enthusiastic Ecommerce professional looking for a new challenge? Do you thrive in a fast-paced environment and have experience with website launches and Shopify? If yes, then we want to hear from you!Our client, a leading company based in Central...

  • Customer Service Apprenticeship

    1 week ago

    Manchester, United Kingdom Customer Service Apprenticeship - CareerMakers Full time

    **Level 2 Customer Service Practitioner Apprenticeship** **CareerMakers Recruitment** (M4 1LE) are seeking a highly motivated and customer - focused **Customer Service Practitioner** to join their team as an apprentice. In this role, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our products...

  • Director of Ecommerce

    1 week ago

    Manchester, United Kingdom Macgregor Black Full time

    Ecommerce Director Are you the right candidate for this opportunity Make sure to read the full description below.Do you have experience in driving digital acceleration?Have you worked in high-growth businesses?Do you excel in an entrepreneurial environment?MacGregor Black are partnering with a leading fashion brand, on the search for an Ecommerce Director,...

  • Director of Ecommerce

    6 days ago

    Manchester, United Kingdom MacGregor Black Full time

    Job Description Ecommerce Director Do you have experience in driving digital acceleration? Have you worked in high-growth businesses? Do you excel in an entrepreneurial environment? MacGregor Black are partnering with a leading fashion brand, on the search for an Ecommerce Director , based in Manchester. This will be a key role in driving digital...

  • Director of Ecommerce

    1 week ago

    manchester, United Kingdom MacGregor Black Full time

    Job DescriptionEcommerce Director Do you have experience in driving digital acceleration?Have you worked in high-growth businesses?Do you excel in an entrepreneurial environment?MacGregor Black are partnering with a leading fashion brand, on the search for an Ecommerce Director, based in Manchester. This will be a key role in driving digital sales, customer...

  • ECommerce Manager Digital Trading

    2 weeks ago

    Manchester, United Kingdom Rise Resourcing Full time

    Ecommerce Manager Manchester A leading fashion brand with fantastic reputation is looking to appoint an experienced Ecommerce Manager to join the growing team based in their Manchester Head Office. Reporting into the Head of Marketing, you will be pivotal in leading the ecommerce team ensuring delivery of an exceptional customer journey driving the focus...

  • ECommerce Manager Digital Trading

    2 weeks ago

    Manchester, United Kingdom Rise Resourcing Full time

    Ecommerce Manager Manchester A leading fashion brand with fantastic reputation is looking to appoint an experienced Ecommerce Manager to join the growing team based in their Manchester Head Office. Reporting into the Head of Marketing, you will be pivotal in leading the ecommerce team ensuring delivery of an exceptional customer journey driving the focus...

  • ECommerce Manager Digital Trading

    4 weeks ago

    Manchester, United Kingdom Rise Resourcing Full time

    Ecommerce Manager A leading fashion brand with fantastic reputation is looking to appoint an experienced Ecommerce Manager to join the growing team based in their Manchester Head Office. Reporting into the Head of Marketing, you will be pivotal in leading the ecommerce team ensuring delivery of an exceptional customer journey driving the focus on...

  • ECommerce Manager Digital Trading

    2 hours ago

    Manchester, United Kingdom Rise Resourcing Full time

    Job Description Ecommerce Manager A leading fashion brand with fantastic reputation is looking to appoint an experienced Ecommerce Manager to join the growing team based in their Manchester Head Office. Reporting into the Head of Marketing, you will be pivotal in leading the ecommerce team ensuring delivery of an exceptional customer journey driving the...

  • Director of Ecommerce

    1 week ago

    Manchester, United Kingdom MacGregor Black Full time

    Job DescriptionEcommerce Director Do you have experience in driving digital acceleration?Have you worked in high-growth businesses?Do you excel in an entrepreneurial environment?MacGregor Black are partnering with a leading fashion brand, on the search for an Ecommerce Director, based in Manchester. This will be a key role in driving digital sales, customer...

  • Director of Ecommerce

    1 hour ago

    Manchester, United Kingdom MacGregor Black Full time

    Job Description Ecommerce Director Do you have experience in driving digital acceleration? Have you worked in high-growth businesses? Do you excel in an entrepreneurial environment? MacGregor Black are partnering with a leading fashion brand, on the search for an Ecommerce Director , based in Manchester. This will be a key role in driving digital...

  • Digital & eCommerce Senior Executive

    6 days ago

    Manchester, United Kingdom MacGregor Black Full time

    Ecommerce Director Do you have experience in driving digital acceleration? Do you excel in an entrepreneurial environment? MacGregor Black are partnering with a leading fashion brand, on the search for an Ecommerce Director , based in Manchester. This will be a key role in driving digital sales, customer acquisition, and launching into new...

  • Digital & eCommerce Senior Executive

    1 hour ago

    Manchester, United Kingdom MacGregor Black Full time

    Job Description Ecommerce Director Do you have experience in driving digital acceleration? Do you excel in an entrepreneurial environment? MacGregor Black are partnering with a leading fashion brand, on the search for an Ecommerce Director , based in Manchester. This will be a key role in driving digital sales, customer acquisition, and...

  • Ecommerce Assistant

    5 days ago

    Manchester, United Kingdom Alex James Digital Full time

    Our client are a fast growth ecommerce business. **ROLE OVERVIEW** The primary role of the Ecommerce Assistant is to ensure excellent data quality to serve products to ecommerce site and external third party partners. **JOB ROLE AND RESPONSIBILITIES** - Work closely with the Ecommerce Executive on the product data gathering & image uploads 3rd party...

  • Ecommerce Manager with Html/css

    4 weeks ago

    Manchester, United Kingdom ITECCO Full time

    Ecommerce Manager (with HTML/CSS) Global Wholesale & Distribution Oldham, Manchester **Salary**: £50K We are looking for an experienced and motivated**Ecommerce Manager** (with HTML/CSS) to join a leading Global Wholesale & Distribution business based in Oldham, Manchester. Whilst we are not looking for a programmer, a technical background in, or...

  • International Online Trading Executive

    5 days ago

    Manchester, United Kingdom Zachary Daniels Full time

    **Online Trading Executive - German Speaking | Manchester | £25,000** Zachary Daniels Recruitment are delighted to be supporting this global sportswear giant in the recruitment of a German speaking Online Trading Executive to bring into the international ecommerce team. **As Online Trading Executive you will be responsible for the following**: - Work...