Ecommerce Assistant

3 weeks ago


Manchester, United Kingdom Alex James Digital Full time

Our client are a fast growth ecommerce business.

**ROLE OVERVIEW**

The primary role of the Ecommerce Assistant is to ensure excellent data quality to serve products to ecommerce site and external third party partners.

**JOB ROLE AND RESPONSIBILITIES**
- Work closely with the Ecommerce Executive on the product data gathering & image uploads 3rd party selling partners
- Be comfortable working in spreadsheets and performing vlookups and similar functions
- Be quick to learn new technology such as 3rd party image portals
- Assist with the uploading of new products, ensuring deadlines are met
- Ensure products are displayed correctly on the website focusing on accuracy from the initial upload
- Assisting with product copy management, putting briefs together for the copywriter when needed
- Select and resize images for third parties using Adobe Lightroom
- Working closely with the Buying & Merchandising teams to solve product data issues
- Liaising with representatives from 3rd parties to resolve issues
- Running daily product checks using data to reactivate and deactivate products as required
- Support the Technical Ecommerce Manager by assisting in customer service
- Any other customer service or administration tasks as and when required.

**KEY SKILLS & ATTRIBUTES**
- We need someone who is analytical and self-motivated, with the resilience to react quickly to a fast-changing environment
- Have a passion for technical monitoring and performance in an ecommerce environment
- An excellent attention to detail & quality
- Highly organised
- Good Excel/spreadsheet skills
- Preferable experience with web CMS’ but not essential
- Super positive, energetic and enthusiastic, bursting with ideas and the drive to make things better
- An enthusiastic & energetic, 'go the extra mile’ work ethic

Excellent package on offer


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