Medical Receptionist

3 weeks ago

Swansea, United Kingdom SA1 Medical Centre Full time

**Applicants will be required to cover all aspects of**

**reception work in a GP practice and have excellent**

**customer service skills**

**Applicant must be available to cover for**

**holidays/sickness etc, when required**

**IT experience and working in a GP surgery preferred**

**but not essential**

**Applicant will be required to work at main surgery and**

**at branch surgery.**

**Salary to be discussed depending on experience**

**NHS Pension Scheme**

**Job Summary**:
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

**Responsibilities**:
Administration
- To have a thorough knowledge of all Practice procedures.
- To work in accordance of written protocols
- Pulling/filing notes for surgeries and update as necessary
- Filing post in medical records
- Fax and photocopy as requested

Reception
- Receiving patients consulting with members of practice team
- Handing completed repeat prescriptions to patient and checking names and address.
- Be able to cover all reception positions as necessary

Appointments
- Process appointment requests for today future appointments from patients by telephone and in person.
- Deal with visits requests

Computer
- Registrations of new patients - computer data entry and medical records.
- Process patients change of address - computer data and medical records (have knowledge of practice area.
- Process repeat prescription request in accordance with practice guidelines.

Telephone
- Have working knowledge of telephone system.

**Job Types**: Part-time, Permanent

**Salary**: From £9.50 per hour

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Day shift
- Monday to Friday

COVID-19 considerations:
All staff and patients are expected to wear face coverings when inside the building. Hand sanitiser is readily available

Work Location: One location

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