Customer Service Assistant

7 months ago


London, United Kingdom Bridge of Hope Full time

Job Title: Customer Service Assistant
Location: Lambeth, London
Pay Rate: £13.50 per hour
Working Hours: 35 hours per week, Monday to Friday
Employment Type: Temporary to Permanent

Are you a customer-focused professional looking for a rewarding opportunity in customer service? We are hiring a Customer Service Assistant to join our team in the vibrant borough of Lambeth. This is a temporary-to-permanent position that offers a competitive pay rate of £13.50 per hour.

Key Responsibilities:
Data Entry: Accurately record and update customer information in the database.

Problem Resolution: Address customer issues promptly and effectively, ensuring a positive customer experience.

Administrative Support: Assist with general administrative tasks to contribute to the smooth operation of the customer service department.

Collaboration: Work closely with team members to achieve collective goals and maintain a positive work environment.

Qualifications:
Previous experience in customer service or a related field is advantageous.

Strong communication and interpersonal skills.

Proficiency in basic computer skills and data entry.

Ability to adapt to changing priorities and handle multiple tasks efficiently.

Excellent problem-solving abilities.

Additional Information:
Working Hours: 35 hours per week, Monday to Friday.

Location: Office-based in the London Borough of Lambeth.

Employment Type: This role is temporary, with the potential for a permanent position based on performance and business needs.

Training: Comprehensive training will be provided to ensure success in the role.

Benefits: In addition to a competitive pay rate, we offer a supportive work environment and opportunities for professional growth.

Resourcing Group is acting as an Employment Business in relation to this vacancy.



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