Care Planner Administrator

2 weeks ago

Norwich, United Kingdom Appcastenterprise Full time

**Job Title: Care Planner Administrator**
**Location: Norwich**
**Salary: £20,000pa**

**Hours: Full time hours, Monday to Friday - 9am to 5pm with flexibility**

**Life at Prestige**:
People are at the very heart of Prestige, and we want to make life better for them. As a Care Planner you'll grow and develop in an exciting business that puts people at the centre of everything we do.

Prestige Nursing & Care, part of the Sodexo Group, has provided home care for over 75 years and we have 35 local offices in England and Scotland. Our aim is to lead the care industry by providing high quality, personalised and specialist services to ourclients.

**Your role at Prestige**:
The role of Care Planning Administrator is always to promote Prestige Nursing & Care as well as ensuring that the utilisation of nursing and care resources is both maximised and aligned with client requirements within defined quality, compliance and safetystandards.

The success of this role will be measured by:

- Member utilisation targets are achieved
- Effective shift rostering including forward planning resulting in all clients having suitably allocated carers
- Effective management of the payroll process for carers
- Management of the Office organisation including ordering and implementation of systems for filing and archiving
- Forming strong relationships with the Carers
- Business KPI's met

**Responsibilities**:

- Take part in on call rota, max 1 evening per week and occasional weekend cover if required
- Managing our social media pages
- Completing payroll
- Answering calls
- Booking training
- Supporting carer compliance
- Investigating payroll queries
- Filing and office organisation
- Stationary ordering
- Archiving
- Manage our on call rota
- Maintain agreed schedules within agreed targets
- Maintain accurate records
- Ensure all members receive comprehensive schedule information
- Maintaining great relationships with existing clients and carers
- Maintain effective relationships with Branch Manager in resolving schedule conflicts
- Ensure the effective placement of staff to meet client needs
- Prepare ad hoc reports as and when required
- On call duties as arranged locally
- The role is branch based but may require some travel to other branches/sites to meet the needs of the business.

**General Responsibilities**:
Support with the day-to-day responsibilities of the team when required
Be a champion for internal customer service
Do any other reasonable things your manager needs you to do

**Skills and qualifications we're looking for**:

- Confident in promoting the branch
- Self-motivated
- Computer literate
- A passion for managing and driving excellence
- Excellent organisational skills
- Understands target setting and performance
- The role requires a pro-active response to building key relationships
- An eye for detail is essential as is knowledge of current market conditions and trends
- Ability to manage change
- A commitment to equal opportunities and diversity
- Symmetry between personal and organisational values
- Demonstrates the behaviours associated with Prestige Nursing & Care values

**What we offer**:

- A competitive salary
- 28 days annual leave (includes Bank Holidays) increasing every year by 1 to the maximum of 33 days over 5 years' service
- An additional day off for your Birthday
- Blue Light Card
- Cycle to Work scheme for our Head Office, Regional and Branch staff
- Long Service Awards
- Workplace Pension
- Employee assistance programme (EAP) - confidential phone line and online support and resources available to you and your loved ones 24/7
- Supportive working environment with ongoing learning and development opportunities.
- A friendly, agile and flexible working culture.

**Please note**:
**In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice.**

**Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines.**

**All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminatesagainst any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.**

**We reserve the right to close this position early.

  • Production Planner

    4 weeks ago

    Norwich, United Kingdom Select Full time

    Select is currently recruiting for an experienced Production Planner for one of our lovely clients on the outskirts of Norwich. My client is leaders within their field and due to continued success, they are looking to recruit a production planner to join their established team in Norwich.My client is looking for an organized and detail-oriented individual...

  • Production Planner

    4 weeks ago

    Norwich, Norfolk, United Kingdom Select Full time

    Select is currently recruiting for an experienced Production Planner for one of our lovely clients on the outskirts of Norwich. My client is leaders within their field and due to continued success, they are looking to recruit a production planner to join their established team in Norwich.My client is looking for an organized and detail-oriented individual...

  • Financial Planner Assistant

    2 weeks ago

    Norwich, United Kingdom Service Service Full time

    My client is looking for an experienced Financial Planner Assistant to join their established Financial Planning team; this is an excellent opportunity to join a well-established team of wealth management and retirement provision, professionals. You will ideally have experience working in a Financial Planning environment previously e.g. Independent financial...

  • Financial Planner Assistant

    2 weeks ago

    Norwich, United Kingdom Service Service Full time

    My client is looking for an experienced Financial Planner Assistant to join their established Financial Planning team; this is an excellent opportunity to join a well-established team of wealth management and retirement provision, professionals.You will ideally have experience working in a Financial Planning environment previously e.g. Independent financial...

  • Production Planner

    4 weeks ago

    Norwich, Norfolk, United Kingdom Select Appointments Full time

    Select is currently recruiting for an experienced Production Planner for one of our lovely clients on the outskirts of Norwich. My client is leaders within their field and due to continued success, they are looking to recruit a production planner to join their established team in Norwich. My client is looking for an organized and detail-oriented...

  • Health and Social Care Apprentice

    4 weeks ago

    Norwich, United Kingdom Purely Care Full time

    **Purely Care** are recruiting Health & Social Care Apprentices. As a Health and Social Care Apprentice you will start with learning how to deliver direct care in the community, and then will develop skills in care co-ordination and the administration involved in care. The health and Social Care Apprentice role is an employed apprenticeship on a 30 hour...

  • Financial Planner Assistant

    1 week ago

    Norwich, Norfolk, United Kingdom Service Service Full time

    My client is looking for an experienced Financial Planner Assistant to join their established Financial Planning team; this is an excellent opportunity to join a well-established team of wealth management and retirement provision, professionals. You will ideally have experience working in a Financial Planning environment previously e.g. Independent...

  • Registered Home Care Manager

    3 weeks ago

    Norwich, United Kingdom Affinity Care Recruitment Full time

    We are thrilled to announce the opening of a new HomeCare branch in Aylsham dedicated to providing exceptional careservices to individuals who wish to remain in the comfort of theirown homes. As we embark on this exciting journey we are seeking adynamic and experienced Registered Manager to lead the team anduphold our commitment to delivering highquality...

  • Financial Planner Assistant

    1 week ago

    Norwich, Norfolk, United Kingdom Service Service Full time

    My client is looking for an experienced Financial Planner Assistant to join their established Financial Planning team; this is an excellent opportunity to join a well-established team of wealth management and retirement provision, professionals. You will ideally have experience working in a Financial Planning environment previously e.g. Independent...

  • Wheelchairs Administration Assistant

    3 weeks ago

    Norwich, United Kingdom Norfolk Community Health and Care NHS Trust Full time

    Are you a confident, and flexible person, with excellent engagement, customer care, and communication skills, who can work as part of a creative and motivated team? If you are, we would really like to hear from you! We are looking for an enthusiastic, self-motivated, and caring individual to join our Wheelchair administration team. You will be required to...

  • Care Co-ordinator/Medical Administrator

    2 weeks ago

    Norwich, United Kingdom Blofield Surgery Full time

    About the Role Blofield surgery are looking for a care co-ordinator/medical administrator to work within our friendly care-ordinating administration team. The role is permanent for 30 hours per week and salary is negotiable dependant on experience. As a care co-ordinator, you will ensure the practice continues to provide the best level of care to its...

  • Financial Planner Assistant

    1 week ago

    Norwich, Norfolk, United Kingdom Service Service Full time

    My client is looking for an experienced Financial Planner Assistant to join their established Financial Planning team; this is an excellent opportunity to join a well-established team of wealth management and retirement provision, professionals. You will ideally have experience working in a Financial Planning environment previously e.g. Independent financial...

  • Service Support Administrator

    5 days ago

    Norwich, United Kingdom North Norfolk Primary Care Ltd Full time

    You will be required to work across various patient facing clinical services. High levels of organisation, professionalism and the ability to work autonomously are required for this role. NNPC has commissioned a variety of Primary Care Services. The Successful candidate will work administratively within some of our contracted services.

  • Service Support Administrator

    5 days ago

    Norwich, United Kingdom North Norfolk Primary Care Ltd Full time

    **linical Services Administrator**: At North Norfolk Primary Care (NNPC), we are expanding our excellent team. Would you like to: - Join a flexible workplace with a culture that cares and inspires? - Use your Innovative skills to help shape the future for Primary/Community and Secondary Care? - Be remarkable and work for NNPC who gives you a platform to do...

  • Financial Planning Administrator

    2 days ago

    Norwich, Norfolk, United Kingdom Service Service Full time

    My client is looking for an experienced Financial Planner Assistant to join their established Financial Planning team; this is an excellent opportunity to join a well-established team of wealth management and retirement provision, professionals. You will ideally have experience working in a Financial Planning environment previously e.g. Independent...

  • Contract Support Administrator

    6 days ago

    Norwich, United Kingdom CPD POWERLINE LIMITED Full time

    Due to continued growth, we are recruiting for a Contract Support position based at our Norfolk depot. We are looking for an experienced Contract Support Administrator to work closely with our Planners and provide assistance with the day to day coordination of various projects, liaising with client's, staff and relevant authorities. Ability to multi task,...

  • Technical Administrator

    4 weeks ago

    Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    My client is a Norwich based chartered firm who have been providing advice to Norfolk and afar for over fifty years and you can become part of their success by supporting their adviser as a Technical Analyst. Summary of duties You will work as part of the support team integrating with Financial Planners and Administrators to provide clients with a...

  • Administrator

    4 weeks ago

    Norwich, United Kingdom Healthcare Homes Full time

    **Administrator (Maternity Cover)** **Olive House, Newton Flotman** **£11.00 per hour** **35 hours per week** **Golden Handshake of £600 when joining** Healthcare Homes are recruiting for an administrator to work at our care home, Olive House, Newton Flotman. With a proven history in administration, you will be responsible for providing support to...

  • Night Care Assistant

    4 weeks ago

    Norwich, United Kingdom Nightingale Homecare Full time

    **Do you like to work night shifts? Would you like to work in a rewarding role?** **We are looking for Waking Night Care Assistants to join our team in Norfolk & Suffolk.** You will be responsible for ensuring the wellbeing of the client and the continuity of care throughout the night, providing physical and emotional support to the client as required,...

  • Administrator (Within The Temporary Worker Service)

    6 days ago

    Norwich, United Kingdom Norfolk Community Health and Care NHS Trust Full time

    An exciting opportunity has arisen for a full time experienced and efficient Band 3 Administrator to join Norfolk Community Health and Care NHS Trusts Temporary Worker Service (TWS) as a Placement Officer located on the Norwich Community Hospital Site in Norwich. The TWS currently operates between 8am-6pm Monday to Friday, and there may be a requirement to...