Emea Security Control Centre Controller

3 weeks ago

London, United Kingdom Wilson James Full time

Are you looking for a new and high-profile role within corporate Security?

We have a fantastic opportunity to work as a ESCC Controller at our client based in West London. The site is focused on global entertainment so if you have an interest in films/documentaries this could be the role you have been waiting for

The EMEA Security Control Centre (ESCC) - Working as part of a team responsibilities will include, Work closely with the Contract Management, Security Systems & ESCC Supervisors and ESCC Day Controller to maintain maximum operational efficiency and expertise, maintain and enhance the standard of the Security Team through outstanding service, Create and manage incident reports in accordance with the Control Room Manual, Monitor and manage incident alert and response platforms in order to Identify, establish, assess and escalate according to established SOPs, Report incidents throughout the EMEA region as per SOPs, Troubleshooting and technical support of security systems hardware and software and have a full understanding of the functions covered at all sites, not limited to Access control, physical security, CCTV, General Business Support.

**What we can offer you**:

- £16.84 per hour
- 4 on, 4 off days & nights 07.00am - 19.00pm & 19.00pm - 07.00am
- Annual leave of 5.6 weeks per year
- Life assurance scheme
- Company sick pay
- Pension Scheme
- Access to an industry leading Employee Benefits Platform offering lifestyle savings and discounts on most high street retailers, a Reward and Recognition programme
- The opportunity to develop your security career with access to training and development programmes
- Employee Assistance Programme that provides a health and wellbeing support service
- As an employer of choice, we focus on wellbeing, training, and career progression
- Employee Referral Scheme

**Essential skills**
- Experience in the use of physical security systems, not limited to CCTV, Intrusion Detection systems, Electronic Access Control, Social Listening platforms, mainstream media and regional mass message notification platforms)
- Excellent interpersonal and communication skills with an excellent command of the English language both verbally and in writing
- Experience in operational security management & decision making
- The ability to work effectively in a demanding and at times, stressful environment
- Proficient in the use of the Microsoft Office package; Word, Excel, Outlook, PowerPoint and
- An understanding and commitment to equality, diversity & Inclusion Teams
- Deliver excellent customer service
- SIA - DS licence

**Desirable skills**
- SIA Public Surveillance (CCTV) license
- FREC 3 or I/FPOS certificate
- Security systems qualifications; Genetec; Lenel On-Guard
- ILM/CMI Level 3 Leadership qualification or similar

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