Security Controller

3 weeks ago

London, United Kingdom UniTrust Full time

**Unitrust Protection Services (UK) Ltd **have an exciting opportunity available for a** Security Controller **to join our team.

**What’s in it for you?**

In return as our Security Controller, we offer the below salary and benefits:

- 4 On 4 Off (Days and Nights)(Ave 42 hours per week)
- A competitive wage (£14.34 per hour)
- Pension scheme
- Excellent benefits which include Life assurance equivalent 1 x annual salary, Personal Accident Cover
- Length of service awards
- Employee Recognition Awards
- Tech scheme and Cycle to work scheme
- Company Sick Pay
- Company advances and loans
- Career progression: training and development opportunities
- Diverse and inclusive working environment

**Role**:
Reporting to the security manager, working within this flagship building and prestigious environment in the City of London, you will support the delivery of a truly exceptional customer journey for both staff and visitors. To achieve this, you will be well versed in the processes and practices of a Concierge and Security professional. Excellence in customer service will be at the heart of the role. You will be part of a well drilled security operation.

**Responsibilities**:

- To monitor operational CCTV camera images within the Security Control Centre remit.
- To effectively operate all operational CCTV Camera technologies.
- Monitor operation via CCTV and on the ground for training purposes.
- When the evacuation is complete and the system is restored, oversee reoccupation of premises via CCTV.
- To effectively operate all operational Access Control technologies.
- To prepare and maintain Security Control Centre equipment for operational use.
- To operate all other associated security control room technologies (perimeter alarms/object alarms/access control alarms).
- To interact with Emergency Services as required.
- Observe the location of all security team members to enhance safety and provide best incident response resource solutions.
- Perform monitoring tasks in line with all standing operational procedures.
- Arrange the use of automatic camera and screen sequencing to increase the likelihood of detecting incidents.
- Control the operation of all CCTV cameras to carry out necessary patrols.
- Inspect equipment for failures and faults.
- Arrange for the collation and viewing of CCTV images in response to incident investigation in line with the CCTV Code of Practise.
- Maintain accurate records and logs of all/any events.
- Inform other team members of actions to ensure contingency of operations.
- Communicate with operational staff concerning incidents, ensuring that all information escalation routines are observed.
- Follow set procedures in the event of any incident/emergency event occurring.
- Operation of the Control Room switchboard.
- Provide and offer support to all regional business callers.
- Providing an immediate response to any major/minor incident occurring within the operational region.
- Follow any such reasonable instruction as issued by Security Supervisor.
- Follow any such reasonable instruction as issued by Senior Line Management.
- Sign control CCTV duty book.
- Conduct daily camera audit.
- Conduct radio and key audits.
- Monitor camera/call point/disabled computer/Winmag.
- Take ownership of the access control PC.
- Take ownership of E-Link (locking and unlocking lifts).
- Do daily isolations as instructed by Supervisor if required to do so.
- Complete and update the Daily Occurrence Report.
- Assist in Completing / preparing the shift handing over report as the day progress.
- Drafting report of incidents to assist the Supervisor complete the incident report.
- Follow any such reasonable instruction as issued by Security Supervisor.
- Man, the Fire Phone monitor and answer calls from the Fire Phones.
- When the evacuation is complete and the system is restored, oversee reoccupation of premises via CCTV.

**OTHER DAILY SECURITY RESPONSIBILITIES**:

- Ensure the security of people, premises, and property, protecting the reputation of the client/tenants throughout.
- Ensure a safe and secure working environment for all.
- Check identity and credentials of staff, contractors and visitors where required.
- Record details of any suspected criminal activity on the premises (internal and external); commencing investigative procedures prior to onward reporting where necessary.

Don’t miss out on this fantastic opportunity to join our team as a Security Officer

UniTrust is an Equal Opportunities employer and welcome applicants from suitably qualified persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.

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