Customer Service Advisor
7 months ago
**The Role**:
**Customer Service Advisor**
**Salary dependant on experience**
**Full Time**
**Permanent Contract**
**Location: Swaffham or Holt**
**Monday to Friday 9am to 5pm**
**25 days holiday**
**Introduction to NFU Mutual**
NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.
**About the Agency**
As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for.
An exciting opportunity has now arisen within the North and West Norfolk Agency, and there is an option to work from either the Swaffham or Holt Office.
**About the role**:
A customer facing role handling general Insurance enquiries, claims, policy alterations and renewals. Selling new NFU Mutual insurance policies, initially Motor and Home policies, introduce NFU Mutual Financial Services products to new and existing customers. You may also be required to undertake additional tasks or duties from time to time as necessary to meet the needs of the business.
**About You**:
A self-motivated individual you will show initiative, be organised, punctual with an eye for detail and excited to provide excellent customer service. You will be willing to follow a full desktop training program to meet the NFU Mutual required standards.
**Our commitment to you**:
Full training and support given, join a friendly customer focused team, with excellent career progression.
**Benefits**
- 25 days holiday plus bank holidays
- Pension Scheme
- Work from Holt or Swaffham Office
- Free parking at the Swaffham Office
- Healthcare scheme
Please note we will keep your information on record for 6 months.
Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.
-
Customer Service Advisor
7 months ago
Swaffham, United Kingdom Yorkshire Building Society Full timeIf youre great with people, a Customer Service career in our Branch Network could be a great choice for you. And in return for your fantastic people skills, we offer lots of fantastic rewards that you can make the most of in and out of work, including: **Flexibility **We offer a range of flexible working options without unsocial hours, which can help you...
-
Pharmacy Advisor
6 days ago
Swaffham, United Kingdom Boots Full time**Pharmacy Advisor (Dispenser)**: Swaffham, Market Place Permanent Full-time **The importance of your role.** Exceptional patient-centred care is at the heart of everything we do and as a Pharmacy Advisor you’ll be part of helping patients feel good. It’s everything from the clear advice and care you offer them, to the wide ranges of dispensing...
-
Customer Services Executive
7 months ago
Swaffham, United Kingdom Badger Associates Ltd Full time**Customer Services Executive - Necton, Norfolk - up to 26,000 per annum** - Demonstrate professionalism, courtesy, and a customer-centric attitude in all interactions with customers. - Contribute to the continuous improvement of customer service processes and suggest enhancements to increase efficiency and customer satisfaction. - Ensure all customer...
-
Customer Service Executive
7 months ago
Swaffham, United Kingdom Libra Recruitment Full timeDue to ongoing growth and market demand, my client is looking to recruit a professional and driven Customer Service Executive to join their Customer Service team. A family-owned market leader in their industry, My client offers a vibrant and respectful working environment which encourages organic career growth. **Responsibilities of the Customer Service...
-
Customer Sales Account Manager
1 day ago
Swaffham, United Kingdom Additional Resources Ltd Full time**Customer Sales Account Manager** **Location:Swaffham, Norfolk** **Salary: £21,000 - £26,000 a year** **Monday to Friday** **Responsibilities**: - To answer queries from the customers - Focused on retaining the existing customer volume at 95% - Creating opportunity to grow the existing client base by 10% year on year - Offering consultation to...
-
Customer Service Administrator
7 months ago
Swaffham, United Kingdom One Traveller Holidays Full time**Customer Service** This is currently a small team but such an important part of the business. The role can involve working alongside several other departments and encompasses a range of duties. These will include: - Ability to bullet point the key parts of a letter in order to summarise for the Customer Services Manager. - Replying to guests’ holiday...
-
Trainee Pharmacy Advisor
2 days ago
Swaffham, United Kingdom Boots Full timeJob Reference: 185730BR Swaffham, Market Place Permanent Full-time **The importance of your role.** Fantastic customer care is at the heart of everything we do, and as a Trainee Pharmacy Advisor you’ll be part of helping patients feel good. It’s everything from the clear advice and care you offer them, to the wide ranges of dispensing services we...
-
Customer Service Representative
3 weeks ago
Swaffham Prior, Cambridgeshire, United Kingdom ASDA Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and flexible individual to join our team as a Customer Service Representative at ASDA.About the Role:As a key member of our store team, you will be responsible for providing exceptional customer service, working across multiple departments to ensure efficient store operations, and...
-
Customer Support Administrator
5 days ago
Swaffham, United Kingdom 2cHolidays Ltd Full time_**Do you want to thrive in a fast-paced, fun and supportive environment?**_ Our Customer Support Administrators consistently deliver outstanding customer service. Responsible for guest bookings and enquiries, often pressured, working in a fast-paced environment with high call volumes during the peak seasons. So, an ability to work under pressure,...
-
Customer Care Executive
5 days ago
Swaffham, United Kingdom Badger Associates Ltd Full time**Telephone Sales Executive - Mid-Norfolk - Excellent package** Ø Do you feel undervalued? Ø Would you like a sensible, generous base salary up to £25,000 a year? Ø Would you like a bonus scheme that rewards your achievements? Ø Would you like to be selling an interesting service that is needed by almost every business in the UK? Ø Do you have...
-
Customer Team Member
4 days ago
Swaffham, United Kingdom Coop Full timeCustomer Assistant - Customer Team Member Location: 2 Rudge Way, Necton, PE37 8FP Pay: £9.50 per hour & amazing benefits. Contract: 16 hours per week + regular overtime, permanent, part time No experience needed as full training given Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and...
-
Yard Customer Assistant
7 months ago
Swaffham, United Kingdom Travis Perkins Full timeJoining our friendly and hard working family as a** Yard Customer Assistant**, you'll be on the front line dealing with our customers that come into our shop. As part of the branch team, you will play a vital role in our continued success, providing a first class service. **What will I be doing?** Not one day is the same as the next in TP branch life, but...
-
Trainee Pharmacy Dispenser
7 days ago
Swaffham, United Kingdom Boots Full timeJob Reference: 196502BR Swaffham, Market Place Permanent Part-time **The hourly rate for this role is £10.00 - £10.59 depending on the location** **The importance of your role.** Fantastic customer care is at the heart of everything we do, and as a Trainee Pharmacy Advisor you’ll be part of helping patients feel good. It’s everything from the...
-
Trainee Estate Agent
7 months ago
Swaffham, United Kingdom Connells Group Full timeOTE - £25,000 - Uncapped Commission - Career Progression At **William H Brown,** part of the Connells Group, we're looking for a highly motivated **Trainee Estate Agent** who will work toward becoming a Sales Negotiator for our fantastic residential sales team in **Swaffham**. The **Trainee Estate Agent **is an entry level role where you will learn all...
-
Customer Experience Representative
3 weeks ago
Swaffham Prior, Cambridgeshire, United Kingdom ASDA Full timeKey ResponsibilitiesAs a Customer Experience Representative, your primary focus will be on providing excellent customer service, operating checkout systems, and maintaining store standards. You will also contribute to achieving sales targets, participating in visual merchandising, and promoting products to customers.BenefitsYou will receive a competitive...
-
Housing/ Property Visiting Officer
1 month ago
Swaffham, United Kingdom CV-Library Full timeA fantastic opportunity has emerged for a car driving property/housing professional with excellent customer service skills to join one of Adecco's leading public sector clients in a temporary assignment, which may lead to a permanent contract should the placement go well. Working fully remotely from home, this is a full time role (37.5 hours each week,...
-
Housing/ Property Visiting Officer
6 days ago
Swaffham, United Kingdom Adecco Full timeA fantastic opportunity has emerged for a car driving property/housing professional with excellent customer service skills to join one of Adecco's leading public sector clients in a temporary assignment, which may lead to a permanent contract should the placement go well. Working fully remotely from home, this is a full time role (37.5 hours each week,...
-
Housing/ Property Visiting Officer
4 weeks ago
Swaffham, United Kingdom Adecco Full timeA fantastic opportunity has emerged for a car driving property/housing professional with excellent customer service skills to join one of Adecco's leading public sector clients in a temporary assignment, which may lead to a permanent contract should the placement go well. Working fully remotely from home, this is a full time role (37.5 hours each week,...
-
Patient Support Co-ordinator
24 hours ago
Swaffham, United Kingdom NSHI Ltd Full timeTeam**:Patient Support Service** Job Title**:Patient Support Co-Ordinator** Location**:Swaffham office / working from home** **£20,000 to £22,000 pa (depending on experience) + 10% bonus scheme, Full-Time, Permanent** **Who Are We?** As a company, our main focus is to deliver improved patient outcomes. With our in-depth understanding of national...
-
Food Service Coordinator
2 weeks ago
Swaffham Prior, Cambridgeshire, United Kingdom Margaret's Tea Rooms Full timeMargaret's Tea RoomsWe are seeking an experienced catering assistant with cooking skills to join our independent cafe and children's play business in Swaffham market place. Our family-friendly cafe offers great food, including breakfasts, lunches, cakes, afternoon teas, and party food.As a key member of our team, you will be responsible for maintaining...