Business Services Advisor

3 weeks ago


Belfast, United Kingdom Bank of Ireland Full time

**What is the opportunity?**:
This is an exciting opportunity to start your career in financial services. Northridge is unique in that we offer an end to end experience. Starting from the intermediary interaction to dealing with the end customer and everything in-between. Upskill opportunities are readily available which means internal progression is an everyday reality within Northridge Finance.

Please notes this is a 12 month position.

**In this role you will -**:

- Perform accurate & effective data capture in a fast paced environment
- Confidently manage & service intermediaries via incoming phone calls.
- Be flexible in relation to working hours, we operate an out of hours service on a rota basis. Opening hours are Mon-Thurs 9-7, Fri 9-6, Sat & Sun 10-5
- Provide support to other areas if business volume requires.

**What will make you stand out?**:

- Dealing with customers in a professional and interested manner
- A keen desire to seek solutions
- Flexibility and adaptability with regard to work and working hours
- Excellent communication skills
- Ability to prioritise workloads while working in a fast paced, service driven business

**Essential Qualifications**:
There are no specific qualifications or minimum educational requirements needed for this role.

**More about the team**:
NIIB Group Ltd. trading as Northridge Finance is part of the Bank of Ireland UK PLC and is a trusted finance provider for 100's of motor dealers, finance brokers & personal lending throughout the UK.

As part of Bank of Ireland UK, Northridge supports its goal to be the leading partnership bank, providing simple, flexible, accessible financial services and products to UK customers, both directly and through partnerships with trusted and respected UK brands and intermediaries.

LI-HYBRID

**Why work with us?**:
The Bank of Ireland company culture prioritises work-life balance with an opportunity for flexible working, along with 24 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports.

Your wellbeing is important to us; we have an employee assistance program along with other fantastic supports. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career

**Key Competencies**
- Customer Focused - Self
- One Group, one team - Self
- Agile - Self
- Accountable - Self
- Manage Risk - Self

**Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.



  • Belfast, United Kingdom Switch Advisor Ltd Full time

    As a Customer Service Advisor, you will play a crucial role in ensuring our customers have a positive experience with our products/services. You will be responsible for addressing customer inquiries, resolving issues, and providing support to enhance overall customer satisfaction. **Responsibilities**: - Respond to customer inquiries and resolve issues in...

  • Service Advisor

    4 days ago


    Belfast, United Kingdom Axis Recruitment Services Full time

    **AUTOMOTIVE SERVICE ADVISOR** An experienced automotive Service Advisor is now required by my client, a quality dealership in Belfast. The successful Service Advisor will possess a number of years experience within a similar dealer environment. The Service Advisor will be able to demonstrate the highest levels of customer service as well as a developed...

  • Service Advisor

    1 month ago


    Belfast, United Kingdom Axis Recruitment Services Full time

    **AUTOMOTIVE SERVICE ADVISOR** This successful and profitable dealership based in Belfast is seeking a keen and driven Service Advisor with prior experience. **All applicants must have previous experience as a Service Advisor within a franchised main dealer environment.** As a Service Advisor, your Key Objectives will be: - Maximise service profitability...

  • Call Centre Advisor

    3 days ago


    Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are professional, customer-centric and bold. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment - Company perks **Responsibilities**: - Answer customer inquiries in a timely and professional manner. - Resolve...

  • Call Centre Advisor

    5 days ago


    Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are professional, customer-centric and bold. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment - Company perks **Responsibilities**: - Answer customer inquiries in a timely and professional manner. - Resolve...


  • Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are customer-centric, social and creative. Our work environment includes: - Regular social events - Food provided - Casual work attire - On-the-job training **Responsibilities**: - Respond to customer inquiries in a timely and professional manner. - Provide accurate information...


  • Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are customer-centric, social and creative. Our work environment includes: - Regular social events - Food provided - Casual work attire - On-the-job training **Responsibilities**: - Respond to customer inquiries in a timely and professional manner. - Provide accurate information...

  • Call Centre Advisor

    4 weeks ago


    Belfast, United Kingdom Switch Advisor Ltd Full time

    We are a dynamic and growing company dedicated to providing exceptional customer service. We pride ourselves on creating a positive and collaborative work environment where our employees can thrive. As we expand our team, we are seeking motivated individuals to join us as Call Centre Advisors. **Responsibilities**: - Answer incoming calls and respond to...


  • Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are professional, customer-centric and bold. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment - Company perks **Responsibilities**: - Answer customer inquiries in a timely and professional manner. - Resolve...

  • Service Advisor

    7 days ago


    Belfast, United Kingdom Lookers plc (Charles Hurst) Full time

    Overview: **Charles Hurst Belfast Peugeot** **Salary: £26,000 plus uncapped commission!** **Working Hours: Monday to Thursday 08:00-17:30, Friday 08:00-17:00 and Saturday (on rota) 09:00-13:00** Charles Hurst Belfast Peugeot is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team on site. You will work alongside our...

  • Service Advisor

    4 days ago


    Belfast, United Kingdom Lookers Full time

    **Service Advisor,** **Charles Hurst Tyres Sydenham Rd** **Salary: £** We're looking for a Service Advisor to join the team here at Charles Hurst Tyres Sydenham Road. This role is offered on a Permanent basis on a 42 hour per week contract including Saturday mornings on a rota with a very competitive starting salary of and a generous, uncapped bonus....


  • Belfast, United Kingdom VickerStock Full time

    Customer Service Advisor We are working on behalf of an established business to recruit for a Customer Service Advisor on a permanent basis. You will be working with an established team to deliver excellent customer service to customers. Based in the Dargan area of Belfast. Your new role as a Customer Service Advisor will include: Providing advice to...

  • Service Advisor

    6 days ago


    Belfast, United Kingdom Lookers Full time

    **Service Advisor,** **Charles Hurst Jeep Chrysler Belfast** **Salary: £26,000** We're looking for a Service Advisor to join the team here at Charles Hurst Jeep Chrysler. This role is offered on a Permanent basis on a 42 hour per week contract including Saturday mornings on a rota with a very competitive starting salary of £26,000 and a generous,...

  • Service Advisor

    1 month ago


    Belfast, United Kingdom Reactive Recruitment Full time

    **Service Advisor** **Belfast** **£25,000 - £28,000** **Working hours are Monday - Friday, 7.45am - 5.15pm** Working with a company with 60 + years’ experience in the sales, service and parts supply of construction and quarry equipment across the UK & Ireland. Acting as the Service Advisor you’ll be the focal point between the company and the...

  • Service Advisor

    4 days ago


    Belfast, United Kingdom Lookers Plc Full time

    Overview: **Charles Hurst Vauxhall Belfast** **Contract Type: Permanent** **Salary: £26,000 plus uncapped commission!** **Working Hours: 45.5 hours** Charles Hurst Vauxhall Belfast is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team on site. You will work alongside our aftersales team to provide Charles Hurst first...


  • Belfast, United Kingdom HR GO Recruitment Full time

    Job Tittle: Customer Service Advisor Location: Belfast Salary/Hourly Rate: £23,500 Job Type: Permanent Working hours/days: Monday to Friday 9am-5pm- option of Hybrid model after passing probation HR GO Recruitment are looking for an enthusiastic and energetic Customer Service Advisor to join one of the financial services companies based in Belfast. You...


  • Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are agile, rewarding and collaborative. Our work environment includes: - Growth opportunities - Wellness programmes - Casual work attire - On-the-job training **Responsibilities**: - Greet customers in a friendly and professional manner. - Provide assistance to customers in...


  • Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are agile, rewarding and collaborative. Our work environment includes: - Growth opportunities - Wellness programmes - Casual work attire - On-the-job training **Responsibilities**: - Greet customers in a friendly and professional manner. - Provide assistance to customers in...


  • Belfast, United Kingdom HR GO Recruitment Full time

    Job Tittle: Customer Service AdvisorLocation: BelfastSalary/Hourly Rate: £23,500Job Type: PermanentWorking hours/days: Monday to Friday 9am-5pm- option of Hybrid model after passing probation HR GO Recruitment are looking for an enthusiastic and energetic Customer Service Advisor to join one of the financial services companies based in Belfast.You will be...


  • Belfast, United Kingdom Ashton Recruitment Full time

    Ashton Recruitment require a customer service advisor for our client based in Belfast. Position: Customer service advisor Location: Belfast Duration: Temporary - Permanent Rate of Pay: £10.69 per hour Hours of Work: Monday-Friday, 14:00-18:00 Duties will include (but not be limited to): - Inbound call handling taking orders from pharmacies -...