Application Support Specialist
2 weeks ago
**Application Support Specialist - Retail, Ecommerce, SaaS**
**Full time - In office - £40,000 - £50,000 + Benefits**
Applause IT are looking for a Product Specialist to join an innovative retail software company with customers across the UK, Europe and North America. This role is an exciting opportunity that would suit an individual who is looking to expand their skills and pursue a career in a leading software company.
The Application Support Specialist will have the following experience & attributes:
- Minimum 2 years experience in retail back office
- Excellent analytical and problem solving skills, alongside strong automation mind set
- Solid experience driving high customer satisfaction within a retail function
- Great communication skills
- Preferable experience using change, incidents and problem management systems such as Zendesk, Jira or equivalent
Skills required for the role:
- Experience conducting analysis
- Retail experience in web or store environment
- Understanding of SQL and ability to query databases and investigate data issues
***
**Application Support Specialist - Retail, Ecommerce, SaaS**
**Full time - In office - £40,000 - £50,000 + Benefits
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