Digital Communications Lead

3 months ago


Milton Keynes, United Kingdom Merkur Casino UK Full time

Digital Communications Lead
**Salary: Circa £40,000**

**Do you have a proven track record of leading digital communications plans and actions?**

**Are you looking for career progression?**

**Do you want to be part of a new Digital Marketing team, helping to transform marketing in a competitive growth market?**

**Then this could be the perfect position for you.**

To be successful within this role you will need relevant experience using a CDP / CRM solution combined with impeccable attention to detail. We are looking for someone to bring a mixture of innovation and new ideas to the table alongside a focus on the testing and delivery side.

You will be working with one of the foremost experts in the industry, with over 230 venues covering the AGC (Adult Gaming Centre), Bingo and Casino markets.

**Day to day duties will include**:

- Develop and implement lifecycle, CRM, and loyalty strategies to optimise customer value and contactability levels.
- Create and manage customer segmentation strategies for targeted messaging.
- Identify automation opportunities to streamline processes and enhance customer experiences.
- Deliver regular performance reports on communications and CRM initiatives for all key metrics.
- Work with the team to ensure our ‘response management’ tools offer prompt and relevant messaging to all customers.
- Develop and implement communication strategies for the purpose of customer Acquisition / Engagement and Retention
- Manage the testing process for all communications and CRM initiatives.
- Working collaboratively to support Ops with proactive and reactive packs - e.g. New openings, relocations, competitor reaction etc.
- Collaborate proactively to generate innovative ideas and strategies, ensuring our communications remain current and forward-thinking.
- Cultivate strong relationships at all levels with stakeholders to enhance our collaborative efforts.
- Utilise advanced data analysis techniques to drive actionable insights from our customer data.

**What you will need**:

- A creative mindset and strong attention to detail.
- Knowledge of the relevant UK data privacy laws e.g. GDPR, PECR).
- Excellent written and verbal communication skills
- Strong understanding of social media platforms, analytic tools, algorithms, and best practices.

**What's in it for you?**
- 33 days holiday (Including Bank Holidays).
- Hybrid working of up to two days per week, upon satisfactory completion of probationary period.
- Company Laptop.
- Excellent Career Progression Opportunities.
- Contributory Pension Scheme.
- Life Assurance.
- Discounts with high street retailers and restaurants through our benefits portal.
- Employee Assistance Programme.

**The really important bit**:
Due to the nature of our business, you must be over 18 years old and have the right to work in the UK prior to applying.

MERKUR Casino UK Limited and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles require applicants to undergo screening appropriate to the post, including checks with previous employers and Disclosure Barring Service (DBS) and/or Disclosure Scotland.

**Employment references will be requested.**

**Agencies**: We are not accepting speculative CV’s or profiles and kindly request that you refrain from contacting us at this time.

**INDO



  • Milton Keynes, Milton Keynes, United Kingdom Digital Waffle Full time

    Digital Waffle is seeking a talented and passionate Creative Digital Designer to join our growing team. We're a dynamic marketing agency with a focus on delivering innovative and engaging digital experiences for our clients. As a Creative Digital Designer, you will play a vital role in shaping the visual identity of our projects. You'll be responsible for...


  • Milton Keynes, United Kingdom One Medical Group Full time

    OneMK Primary Care Network (PCN) is a new, dynamic and progressive healthcare organisation dedicated to delivering exceptional patient care and improving health outcomes for our local community. We represent a collaborative network of GP practices, working together to provide comprehensive and innovative healthcare services. We are seeking a highly...


  • Milton Keynes, United Kingdom OneMedicalGroup Full time

    Proven track record in leading and managing successful digital transformation projects within the healthcare sector. Strong understanding of healthcare processes, regulations, and the unique challenges faced by primary care networks. Proficiency in identifying and implementing healthcare-specific digital solutions, such as EHR systems, telemedicine...


  • Milton Keynes, United Kingdom Asplands Medical Centre Full time

    Ascent PCN Ltd is looking to recruit a Digital and Transformation Lead to work alongside our Clinical Director, Business Manager, Senior Administrator and Practice Managers to continue the development of the PCN. This is an exciting opportunity for a motivated individual who can work independently and is flexible in responding to the developing nature of the...


  • Milton Keynes, United Kingdom MSD Full time

    Job DescriptionSupport design of detailed Species omnichannel & digital strategy and provides expert guidance, including:Understand future trends (i.e. marketplace and competition)Deep understanding of customer (i.e. segments, personas, needs)Monitor competitor’s digital footprints to keep current with market trends and best practicesIdentify target...


  • Milton Keynes, United Kingdom MSD Full time

    **Digital Animal Health Portfolio Activation Lead** At our company, we are: Always innovating - for the love of pets! If this core mission resonates with you then keep reading We are expanding our companion animal marketing team to develop our digital presence within the veterinary space. The Digital Animal Health Portfolio Activation Lead will help craft...


  • Milton Keynes, Milton Keynes, United Kingdom Blue Wolf Digital Full time

    Senior Software Engineer – Office Based (Hybrid)We are seeking a highly skilled Senior Software Engineer to join our team at Blue Wolf Digital in Milton Keynes. As a key member of our software development team, you will play a crucial role in designing and developing scalable front-end and back-end software systems for cloud deployment.Key...


  • Milton Keynes, United Kingdom Barchester Full time

    To support our transformational digital strategy the Learning and Development team have an exciting new role for a Digital Systems Trainer to join the Barchester family. The Digital Systems Trainer role is a new post to implement Barchester's digital transformation projects, including e-care planning, electronic rostering, CRM and HRIS ensuring that it's...


  • Milton Keynes, Milton Keynes, United Kingdom Connected Places Catapult Full time

    Location - Flexible working arrangements available, with a minimum of two days per week in the office.Reporting to - Executive Director, Marketing and Public AffairsSalary - Competitive salary based on experience and location.Working hours - Full-time position with options for alternative working patterns to support work-life balance.Contract type -...


  • Milton Keynes, Milton Keynes, United Kingdom Reach plc Full time

    Drive Sales and Enhance ROI as a Digital Advertising Expert Reach plc is seeking a dynamic and creative Key Account Director to join our growing team. In this role, you will be responsible for presenting innovative digital advertising solutions to clients, fostering strong relationships, and driving revenue growth. Your Responsibilities: Develop and...


  • Milton Keynes, United Kingdom Barchester Healthcare Full time

    To support our transformational digital strategy the Learning and Development team have an exciting new role for a Digital Systems Trainer to join the Barchester family. The Digital Systems Trainer role is a new post to implement Barchester's digital transformation projects, including e-care planning, electronic rostering, CRM and HRIS ensuring that it's...

  • Digital Marketing

    3 months ago


    Milton Keynes, United Kingdom Passion4hair Full time

    **Job Overview** Passion4hair Ltd is a leading family owned company in the hair & beauty distribution sector. We are looking to add a digital marketer to our team. Your main responsibility is to nurture our brands and market the business through all digital channels. We are looking for someone analytical, strategic and driven and who has the ability to...


  • Milton Keynes, United Kingdom HM Government Communications Centre Full time

    **Details**: **Reference number**: - 353146**Salary**: - £61,204 - £65,784**Job grade**: - Other**Contract type**: - Permanent**Type of role**: - Other**Working pattern**: - Flexible working, Full-time, Part-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to know Location - Milton KeynesAbout...


  • Milton Keynes, United Kingdom World Vision International Full time

    With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith. Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s...


  • Milton Keynes, Milton Keynes, United Kingdom EKFB Full time

    About the Role EKFB is shaping infrastructure for a better tomorrow. Our four partners—Eiffage, Kier, Ferrovial and BAM—bring specialized expertise in designing, constructing, operating, financing, and maintaining railway networks. This includes building one of Europe's newest high-speed rail projects. We are seeking a Digital Director to join our...


  • Milton Keynes, United Kingdom Insignia Showers Full time

    **Overview**: We are seeking a skilled and motivated Digital Marketer to join our team. As a Digital Marketer, you will be responsible for developing and implementing digital marketing strategies to drive brand awareness, increase website traffic, and generate leads. This is an exciting opportunity to work in a fast-paced and dynamic environment. **Main...


  • Milton Keynes, United Kingdom Scania (Great Britain) Limited Full time

    Company description: SGB Job description: Job Responsibilities Job Title: Digital Transformation AnalystLocation: Milton Keynes, UKCompany: Scania Great Britain Company Description: SGB Position Overview: As a Digital Transformation Analyst, you will play a pivotal role in steering our company through the digital age. Your expertise in intelligent...


  • Milton Keynes, United Kingdom Wates Group Full time

    The Vacancy Wates are looking for a Senior Digital Construction Manager to join our construction team in Milton Keynes. If you are aSenior Digital Construction Manager with proven technical skills looking for an opportunity to challenge the norm, bring fresh new ideas and elevate yourself within the industry then join us and help to create tomorrow...


  • Milton Keynes, United Kingdom Harbourne Associates Full time

    Unleash Your Marketing Genius in the Heart of Innovation!Are you ready to steer the marketing communications ship for some of the most iconic brands in the Construction sector? Our client is on the hunt for a visionary Marketing Communications Manager to join their dynamic team in. With a direct line to the Marketing Director and leading a talented team of...


  • Milton Keynes, United Kingdom Harbourne Associates Full time

    Unleash Your Marketing Genius in the Heart of Innovation!Are you ready to steer the marketing communications ship for some of the most iconic brands in the Construction sector? Our client is on the hunt for a visionary Marketing Communications Manager to join their dynamic team in. With a direct line to the Marketing Director and leading a talented team of...