Host/hostess

2 weeks ago


London, United Kingdom Big Penny Full time

**HOST AT BIG PENNY SOCIAL**

**_Reports to the FOH Supervisor_**

Big Penny Social is a beer hall and event space situated at Blackhorse Lane, Walthamstow which showcases the best local beer, food and creators. We are open for lunch and dinner 7 days a week as a workspace alongside hosting a range of weekly cultural and community events including live music, markets, sports and cinema nights.

We are looking for fun and well-organised individuals to join our Front of House team, if you are passionate about great customer service and have experience working in front-of-house roles in hospitality or events this could be the job for you

Applicants should be proactive, positive, and approachable people, with a genuine desire and ability to work with the public in a front-line, customer-focused setting. If you thrive in a very busy environment and can maintain patience when working under pressure, send us your CV.

**The Role**
- Welcoming our guests and making a fantastic first impression.
- Responding to guest enquiries in-house and online through our platforms.
- Adapt table plans to maximise the use of the space in the different areas of the venue.
- Ensuring reservations are assigned to correct tables.
- Scanning tickets and issuing wristbands for events.
- Support the front-of-house team during peak hours.
- Showing the venue to potential customers or private hires.
- Knowledge of Collins Booking Software would be a welcome advantage.

**What we offer**
- Hourly rate dependant on experience plus a share of Tronc, never less than London Living Wage
- Part-time and full-time roles, weekend availability is a must.
- Staff meals and drinks
- Company events and staff socials
- 33% Staff discount across all Big Penny sites, available for your friends and family to use too

**About Us**:

- We have a passion for developing people’s careers and promoting from within.
- Unique venue hosting a variety of events focusing on culture and community.
- Fantastic team atmosphere and community spirit.

**Important Information**:
Due to the nature of the work, you must be over 18 years old. You must also have the right to work in the UK, National Insurance Number and UK Bank Account.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 30 per week

**Salary**: From £11.95 per hour

**Benefits**:

- Company events
- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- 8 hour shift
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person

Reference ID: Host Role at Big Penny Social


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