Programme Support Officer

3 weeks ago

London, United Kingdom L&Q Full time

**Contract Type**:Permanent**

**Hours: 35**
**Location: West Ham Lane, London, E15 and Sale, Manchester, M33**

**Persona: Agile Office based 20-40%**
**Salary: London starting from £28,500 / Manchester starting from £26,000 depending on experience and location**

**Interviews will be held on: W/C 19**th** June, in person in our offices.**

We are looking for an experienced, and capable
**Programme Support Officer**, to work within L&Q’s newly formed Corporate Portfolio Management Office, part of L&Q’s Governance and Transformation Executive Directorate.

They will join an agile, high-performing and values driven team at the heart of L&Q programme of change, tasked with helping to turn L&Q’s five-year Corporate Strategy, L&Q Future Shape, into a reality.

Our Corporate Strategy highlighted our priorities as well as how these will be underpinned through ‘operational excellence’. For L&Q, this means delivering the best total cost solution for our customers through reliable, consistent and repeatable products and services. We want our customers to know what to expect of us, and know that we will deliver on this, time and time again.

The role may suit someone with strong administrative and proactive ethos but who has some project knowledge and wishes to pursue a project/programme career.

They will help support the programme team, including diary co-ordination and management, purchase order and invoice oversight, budgetary tracking, team events and meeting coordination and facilitation (including tracking of actions/follow up), secretariat responsibility for the Steering Group and Programme Working Group alongside holiday and leave planning and tracking.

Any questions regarding this, or if you require additional support please let us know at the interview planning stage.

At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.

**Skills & experience we’re looking for**:

- Administrative support: Able to manage complex diaries, capture accurate minutes and actions.
- Purchase order management: Able to map invoices to purchase and ensure goods and services have been received before receipting.
- Communication and Influencing: Strong and proficient at communicating verbally and in written formats, and strong and capable of influencing, with an emphasis on tone of voice and simplification.
- Working with others: Able to form strong professional relationships with a cross selection of individuals.
- IT skills and presentational skills: Highly proficient in the use of the Microsoft 365 package, able to effectively and efficiently support the team and its deliverables.

This is an excellent opportunity for someone to develop, grow and is willing to learn new areas and help us to deliver our objectives. As a Corporate Portfolio Management Office team, we leverage the latest broader technologies in Microsoft 365 suite to build capabilities and solutions to support our PMO. It is a great opportunity for someone to build on their existing skills and experience here at L&Q.

Please refer to the Job Description for further details.

***

At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.

**Our commitments**:
At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.

We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you’re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.

We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.

We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmen

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