Customer Care Representative
5 months ago
**Job Title: Customer Care Representative**
**Reporting to: General Manager/Customer Care Manager**
**Department: Woodside Distribution**
**Contract Type: Permanent**
**Shift Pattern: Monday to Friday**
**Shift pattern**:
**Week 1, 0700-1500 / Week 2, 1000-1800**
**How does the following sound?**
- No weekend work
- No evening/night work
- Competitive salary
- Modern new offices with canteen and break out areas
- Cycle to work scheme
- Showering facilities within the office building
- Free onsite parking
- Fully funded healthcare plan
- 32 days holiday per year
- Career development and progression
- In-house Learning and Development hub with access to full suite of IHASCO training programmes
- Company pension
- Company events
- Fully funded healthcare plan
- Long service recognition scheme
**Job Summary**
- Working with our existing Customer Care team, being the initial point of contact for our customers and partners.
- To provide and maintain excellent levels of Customer Care to ensure all goods delivered within the required transit, therefore ensuring our delivery and collection performance is met and maintained.
- Working in fast-paced environment with various areas of the role involving supporting the operation of the business, as well as customer care.
- To pro-actively foster and develop close working relationships with customers, partners and colleagues.
- To accurately input and update information onto our own and our partners operating systems To accurately input and update information onto our own and our partners operating systems.
- Full training will be provided along with continued support from the teams
**About You**
- Attention to detail and high level of accuracy
- Passionate about delivering outstanding service to both customers and colleagues alike
- Full training will be provided along with continued support from the team
**Essential criteria**
- 1 years previous experience in the use of all Microsoft packages
- Previous experience in a fast-paced office environment dealing with large volume of calls and administrative duties
**Please note the company operate pre-employment drugs screening testing and any offer of employment made is conditional upon a clear pre-employment drugs screening test.
-
Customer Care Representative
6 months ago
Ballynure, United Kingdom Woodside Logistics Group Limited Full time**Job Title: Customer Services Representative** **Responsible to: Customer Service Manager / Operations Director** **Department: Woodside Distribution Limited** **Salary: Competitive** **Working hours: Mon - Fri 9am - 5pm** **About the Company**: Woodside Distribution’s core business is the movement of palletized goods throughout Ireland, the UK,...
-
Customs Agent
6 months ago
Ballynure, United Kingdom Woodside Logistics Group Limited Full time**Role: Customs Agent, Woodside Global** **Responsible to: Customs Team Manager** **Shift pattern: 40 hours per week; Monday - Friday, with 1 weekend in every 9 on call** **Hours of work: 09.00 - 17.30** **There is potential for a 2 weekly shift pattern alternating between both shift times - to be discussed at interview.** **Salary: (depending on...
-
Customs Administrator
6 months ago
Ballynure, United Kingdom Woodside Logistics Group Limited Full time**Job Title: Customs Administrator / Transport Support Administrator** **Responsible to: Managing Director / Operations Director** **Department: Woodside Haulage** **Contract Type: Permanent** **Shift pattern: 3 weekly rotational rota**: **Week 1: Mon - Fri, 0800 - 1700** **Week 2: Mon - Fri, 0900 - 1800** **Week 3: Mon - Fri, 1300 - 2100** **0800 -...
-
Transport Adminstrator
5 months ago
Ballynure, United Kingdom Woodside Logistics Group Limited Full time**Job Title: Transport Administrator** **Responsible to: Operations Director / General Manager** **Department: Woodside Distribution** **Contract Type: Permanent** **Shift Pattern: Monday to Friday 10-6pm** **Job Summary** - Working with our existing Customer Care team, being the initial point of contact for our customers and partners. - To provide and...
-
Transport Planner
5 months ago
Ballynure, United Kingdom Woodside Logistics Group Limited Full time**Job Title: Transport Planner** **Department: Woodside Motorfreight** **Location: Ballynure** **Rate of pay: Competitive, dependent on experience** **Hours of work: Monday - Friday** **Full time, dayshift rotational rota with another colleague to ensure full coverage** **Job Summary**: Woodside Motorfreight is one of the leading finished vehicle...
-
Transport Support Administrator
5 months ago
Ballynure, United Kingdom Woodside Logistics Group Limited Full time**Job Title: Transport Support Administrator** **Responsible to: Managing Director / Operations Director** **Department: Woodside Haulage** **Contract Type: Permanent** **Shift pattern**: **3 weekly rotational rota**: **Week 1: Mon - Fri, 0800 - 1700** **Week 2: Mon - Fri, 0900 - 1800** **Week 3: Mon - Fri,** **1300 - 2100 0800 - 1200 every 4th...
-
Tanker Wash Operative
6 months ago
Ballynure, United Kingdom Woodside Logistics Group Limited Full time**Tanker Wash Operative** **Location: Ballynure** **Department: Woodside Tankfreight** **Shifts available: Monday to Friday, 08.00-17.00** Woodside Tankfreight have a fantastic opportunity for a Tanker Wash Operative to join our specialist team at our Head Office in Ballynure. **The Role**: To assist and oversee the operation of the competent washing of...
-
Transport Planner
6 months ago
Ballynure, United Kingdom Woodside Logistics Group Limited Full time**Job Title: Transport Planner** **Department: Woodside Motorfreight** **Location: Ballynure** **Rate of pay: Competitive, dependent on experience** **Hours of work: Monday - Friday** **Full time, dayshift rotational rota with another colleague to ensure full coverage** **Job Summary**: Woodside Motorfreight is one of the leading finished vehicle...
