Breast Secretary

Computer and keyboard skills are essential, along with knowledge of working with Microsoft packages, including Word, Excel, and Outlook.

**Please note we are not eligible to sponsor for this post**

**Please Note the advert may close sooner than the date advertised due to levels of interest, closing of the advert will happen with no notice**

To provide an efficient and comprehensive secretarial, typing and administration support service for the Breast Service; performing all allocated secretarial and administration tasks required to meet the needs of the service.

To work as part of the Breast Administration Services supporting the Breast Consultant Surgical Team, Breast Care Nursing Team, Breast Services Manager and Administration Manager, and wider Breast Services colleagues.

To maintain a good working relationship between colleagues, internal and external agencies, and patients as appropriate, having good communication skills, a sympathetic manner, discretion and the ability to deal with sensitive medical information.

To provide a point of contact for enquiries using tact, diplomacy and confidentiality, and deal with, or escalate, each situation accordingly

We are committed to ensure a work-life balance to all our staff by offering full time and part time roles, flexible working hours on a shift pattern to fit around your family life.

**Benefits to you**:

- 27 days annual leave for new starters, rising to 29 days after five years of service and 33 days after 10 years of service, plus 8 Bank Holidays (pro-rata for part time staff);
- NHS Pension Scheme:

- Flexible working opportunities;
- Increased hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
- Career development and training;
- Wellbeing support and activities;
- In-house physiotherapy Service;
- On-site canteens with subsidised meals;
- Subsidised staff parking (currently free).
- Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough

Utilise all computer systems required for the completion of day to day secretarial/administration tasks within the Breast Unit. (Careflow - Patient Administration System, E-Track, Somerset, EPRO, ICE, EVOLVE and CRIS, etc.).

Develop and maintain a sound knowledge of Breast Services medical terminology, including, symptoms, diagnostic tests, drugs, dressings, and surgical interventions.

Using EPRO to audio transcribe Priority letters, Clinic Letters and ‘Other Letters’ as dictated by the Consultant/ other Health Care Professionals Teams within the required Trust deadlines. To issue/print approved Clinic letters from the Consultant/ other Health Care Professionals Teams, twice daily

To act as first point of contact by providing telephone cover and dealing with queries/requests as necessary from patients, members of the public, other departments, trust, wider networks.

To check clinic filing and bring forwards daily to ensure appropriate paperwork forwarded to Consultant/Nursing Teams as required.

To collect and distribute post twice daily, and to send out patient letters and internal post as appropriate. To process required actions from Consultant Post/Results Folders as necessary.

Book/Cancel/Rearrange Breast Service Outpatient appointments as required, and in response to urgent referrals/requests (liaising with the Outpatients Booking Team, Senior Administration Team or Breast Care Nursing Team as required to identify slots). To add Referrals as necessary in line with Secretarial Work Instructions

Support the Senior Admin Team by inputting 1st Appointments for 18 Week Validation and Cancer Tracking.

Using the Trust Electronic Document Management system and procedures, process loose filing. Request urgent Event Packs as required.

Assist with general office duties including photocopying, laminating, printing Theatre lists off bespoke Trust system, acting as ‘runner’ as required for example taking donations to Cash Office.