Service Coordinator
3 weeks ago
**F/T Temp - Perm Service Coordinator required for Lisburn with an immediate start.**
**Main Duties and Responsibilities**
- Telephone call handling including responding to customer aftersales enquiries and complaints in a professional manner
- Co-ordinate, monitor and improve field service activities.
- Appointment scheduling, diary management and providing support and guidance to service personnel
- Preparation of service and repair quotations
- Sales & purchase order processing
- Ensure all relevant paperwork is completed accurately
- Managing product administrative system.
- Working on own initiative as well as part of a team.
- All associated administration
**Full Product & Systems Training will be Provided**
**Essential Criteria**:
- A Level qualification or equivalent
- Proficient in Microsoft Office to include Excel and the use of spreadsheets
- Excellent administrative skills
- Professional Telephone manner
- Strong customer service background
- Previous experience working in a busy commercial/Office environment Ability to work as part of a team or on own initiative.
**Desirable Criteria**:
- Sage 200 Proficient
- Knowledge of ISO accredited quality systems
- Experience managing field servicing agents.
**Salary: £13.73 - £15.38 per hr**
**Hours of Work**:
9.00 am - 5.00 pm Monday - Friday (1 hr lunch)
For further information contact Tanya Lyttle at GenTech Recruitment on 028 92679668
**Job Type**: Temp to perm
Pay: £13.73-£15.38 per hour
Schedule:
- Monday to Friday
Work Location: In person
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