Senior Operations Coordinator

4 weeks ago


Lisburn Co Antrim, United Kingdom Cirdan Imaging Ltd Full time

As the Head of Operations reporting to the CEO, you will be responsible for planning, directing and overseeing the operations across Cirdan, devising operational policies, rules, KPIs & OKRs. Work with project managers in the development of financial and budgetary plans. Analyse current operational processes and performance, recommending solutions for improvement where necessary. Collaborate with senior managers in the development of performance goals and long-term operational plans. Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration.
You are personally driven to meet objectives with a focus on quality and delivery. You are an enthusiastic team player and are comfortable leading discussions and mentoring junior members of staff. Contribute to strategic discussions and planning KPIs and OKRs across the entire company. Supervise staff, including monitoring and evaluating performance & completing performance reviews in a prudent manner.
Best Practices – Improve processes and policies in support of organizational goals. Formulate and implement divisional and organizational policies and procedures to maximize output. Assessing and implementing improved processes and new technologies and collaborating with management regarding the implementation of these improvements.
Monitor performance and implement improvements. Ensure quality of products. Customer Service – Manage the work of the Support and Managed Service team for Tier 2 and 3 customer support to oversee and ensure that customer accounts are managed effectively. Collaborate closely with the Chief Office of the divisions to produce reports on company operations.
Financial – Help prepare and control operational budgets. Review financial statements and data. Utilize financial data to improve profitability. A minimum of ten years’ experience of managing at senior level both on an operational and strategic level.


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