Customer Service Manager

3 weeks ago


Uxbridge, United Kingdom Parkside Office Professional Full time

My client is award winning distributor who are seeking an experience Customer Service manager to join their team.

This is an office based role offering a competitive salary, 10% discretionary bonus and other great benefits

Role
- Managing a team of 10+ customer service advisor
- Providing support and advice to customers
- Problem solving
- Analysing stats and data
- Streamline complaints/feedback procedures
- Implement improvements within the team
- Mange training sessions within the team
- Conduct 1:1's with team members

**Skills**:

- 5+ years of relevant Customer Service Management experience ideally FMCG or retail
- People management experience
- Clam and professional

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.



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