Rent Arrears Officer

4 months ago


Epsom, United Kingdom Karter Thomas Limited Full time

Below is a brief summary of the role:

- Take prompt, early and consistent action to recover arrears of rent and other charges
- Comple with the organisation's policies and procedures, service standards, legislation and external regulation
- Agree and monitor viable and affordable agreements with customers in arrears
- Liaise proactively with customers in arrears, offering support and guidance to help resolve matters at an early stage
- Advise customers on our rent arrears policy and actions that they can take to avoid escalation
- Complete accurate and timely documentation in preparation for legal action, complying with relevant legislation and guidelines
- Represent the organisation in court effectively when required
- Maintainseffective communication and liaison with customers
- Maintain accurate records of action on all aspects of income management

**Job Types**: Full-time, Temporary contract
Contract length: 3 months

Pay: £25.00-£30.00 per hour

Expected hours: 37 per week

**Benefits**:

- Employee discount
- Life insurance
- Referral programme

Schedule:

- Day shift
- Weekend availability

**Experience**:

- rent arrears: 1 year (required)

Licence/Certification:

- Driving License (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: TKIN7997



  • Epsom, United Kingdom Adecco UK Limited Full time

    Arrears Team Manager Location: Epsom, England, United KingdomHybrid: 40 % office / 60 % home workingAre you a motivated and experienced leader looking for a new challenge in a dynamic and fast-paced environment? Our client, a leading financial services organisation, is seeking an Arrears Team Manager. As the Arrears Team Manager, you will play a pivotal role...


  • Epsom, United Kingdom Adecco Full time

    Arrears Team Manager Location: Epsom, England, United Kingdom Hybrid: 40 % office / 60 % home working Are you a motivated and experienced leader looking for a new challenge in a dynamic and fast-paced environment? Our client, a leading financial services organisation, is seeking an Arrears Team Manager. As the Arrears Team Manager, you will play a pivotal ...


  • Epsom, United Kingdom Adecco Full time

    A fantastic opportunity has emerged for a Homeownership Team Leader to join one of Adecco's most improved public sector clients in a full time (35 hours each week, Monday to Friday), permanent role paying £36,200 per annum. Based in Epsom in Surrey, you will line manage and coordinate the day-to-day work of the Homeownership Officer/s and Homeownership...


  • Epsom, United Kingdom Adecco Full time

    Job DescriptionAdecco is seeking a highly skilled Homeownership Team Leader to join our team in a full-time, permanent role. The successful candidate will be responsible for managing and coordinating the day-to-day work of the Homeownership Officer/s and Homeownership Administrator.Key Responsibilities:Line manage and provide guidance on the day-to-day...


  • Epsom, United Kingdom Adecco Full time

    Job DescriptionAdecco is seeking a highly skilled Homeownership Team Leader to join our team in a full-time, permanent role. The successful candidate will be responsible for managing and coordinating the day-to-day work of the Homeownership Officer/s and Homeownership Administrator.Key Responsibilities:Line manage and provide guidance on the day-to-day...


  • Epsom, United Kingdom Adecco Full time

    A fantastic opportunity has emerged for a Homeownership Team Leader to join one of Adecco's most improved public sector clients in a full time (35 hours each week, Monday to Friday), permanent role paying £36,200 per annum.Based in Epsom in Surrey, you will line manage and coordinate the day-to-day work of the Homeownership Officer/s and Homeownership...


  • Epsom, United Kingdom Graham Rose Full time

    Job Title: Home Ownership OfficerWe are seeking a highly skilled and experienced Home Ownership Officer to join our team at Graham Rose. As a Home Ownership Officer, you will play a crucial role in providing a professional housing management service to our clients expanding homeownership portfolio.Key Responsibilities:Support the Homeownership Manager and...


  • Epsom, United Kingdom Graham Rose Full time

    Job Title: Home Ownership OfficerWe are seeking a highly skilled and experienced Home Ownership Officer to join our team at Graham Rose. As a Home Ownership Officer, you will play a crucial role in providing a professional housing management service to our clients expanding homeownership portfolio.Key Responsibilities:Support the Homeownership Manager and...


  • Epsom, United Kingdom Graham Rose Full time

    Home Ownership Officer - Surrey - Flexible Working (Home / Office) - Client Side with Excellent Benefits - Social Housing Experience - £31,037 pa - 35 hours pw - 38 days holiday (30 + bank 8 holidays) - Generous Pension Scheme - Life Assurance 4 x annual salary - Leading Employee Assistance Programme - Flexible annual benefits (for dental, healthcare,...

  • Asset Data Officer

    5 days ago


    Epsom, Surrey, United Kingdom Town & Country Housing Group Full time

    Role Summary:We are seeking a highly skilled Asset Data Officer to join our team at Town & Country Housing Group. As a key member of our housing management team, you will be responsible for providing exceptional service to our shared owners, leaseholders, and freeholders.Key Responsibilities:Be the primary point of contact for homeowners, providing advice...

  • Asset Data Officer

    5 days ago


    Epsom, Surrey, United Kingdom Town & Country Housing Group Full time

    Role Summary:We are seeking a highly skilled Asset Data Officer to join our team at Town & Country Housing Group. As a key member of our housing management team, you will be responsible for providing exceptional service to our shared owners, leaseholders, and freeholders.Key Responsibilities:Be the primary point of contact for homeowners, providing advice...

  • Asset Data Officer

    2 weeks ago


    Epsom, Surrey, United Kingdom Town & Country Housing Group Full time

    Job Summary:We are seeking a highly skilled Asset Data Officer to join our Housing Management team at Town & Country Housing Group. As an Asset Data Officer, you will play a crucial role in providing a professional housing management service to our expanding homeownership portfolio.Key Responsibilities:Be the first point of contact for shared owners,...

  • Asset Data Officer

    2 weeks ago


    Epsom, Surrey, United Kingdom Town & Country Housing Group Full time

    Job Summary:We are seeking a highly skilled Asset Data Officer to join our Housing Management team at Town & Country Housing Group. As an Asset Data Officer, you will play a crucial role in providing a professional housing management service to our expanding homeownership portfolio.Key Responsibilities:Be the first point of contact for shared owners,...


  • Epsom, United Kingdom Graham Rose Full time

    About the RoleWe are seeking a highly skilled and experienced Home Ownership Officer to join our team at Graham Rose. As a Home Ownership Officer, you will play a crucial role in providing a professional housing management service to our clients expanding homeownership portfolio.Key ResponsibilitiesSupport the Homeownership Manager and Team Leader in...


  • Epsom, United Kingdom Graham Rose Full time

    About the RoleWe are seeking a highly skilled and experienced Home Ownership Officer to join our team at Graham Rose. As a Home Ownership Officer, you will play a crucial role in providing a professional housing management service to our clients expanding homeownership portfolio.Key ResponsibilitiesSupport the Homeownership Manager and Team Leader in...


  • Epsom, United Kingdom Graham Rose Full time

    Home Ownership Officer - Surrey - Flexible Working (Home / Office) - Client Side with Excellent Benefits - Social Housing Experience - £31,037 pa - 35 hours pw - 38 days holiday (30 + bank 8 holidays) - Generous Pension Scheme - Life Assurance 4 x annual salary - Leading Employee Assistance Programme - Flexible annual benefits (for dental, healthcare,...


  • Epsom, United Kingdom Graham Rose Full time

    About the RoleWe are seeking an experienced Home Ownership Team Leader to join our team at Graham Rose. As a key member of our organization, you will be responsible for leading a small team of Home Ownership Officers and an Administrator in providing a professional housing management service to our homeownership portfolio.Key ResponsibilitiesLead and manage...


  • Epsom, United Kingdom Graham Rose Full time

    About the RoleWe are seeking an experienced Home Ownership Team Leader to join our team at Graham Rose. As a key member of our organization, you will be responsible for leading a small team of Home Ownership Officers and an Administrator in providing a professional housing management service to our homeownership portfolio.Key ResponsibilitiesLead and manage...


  • Epsom, United Kingdom Graham Rose Full time

    Home Ownership Team Leader - Surrey - Flexible Working (Home / Office) - Client Side with Excellent Benefits - Social Housing Experience - £36,200 pa - 35 hours pw - 38 days holiday (30 + bank 8 holidays) - Generous Pension Scheme - Life Assurance 4 x annual salary - Leading Employee Assistance Programme - Flexible annual benefits (for dental, healthcare,...

  • Account Manager

    2 weeks ago


    Epsom, Surrey, United Kingdom Town & Country Housing Group Full time

    About the RoleWe are seeking an experienced professional to join our team as a Homeownership Team Lead at the Town & Country Housing Group. This is an exciting opportunity to lead a team of professionals in managing our homeownership portfolio and ensuring the delivery of a high-quality service to our customers.Key ResponsibilitiesTeam Leadership: Line...