Temporary Accommodations Complaints Officer
3 weeks ago
HYBRID WORKING
Fox Morris are working with London Borough of Lambeth Council in relations to finding a Temporary Accommodations Complaints Officer to start work ASAP
**Responsibilities**
- Leading on TA complaints and members enquiries
- Liaising with managing agents and internal colleagues to ensure suitability of temporary accommodation.
- Working closely with our team of property inspectors to drive up the quality of temporary accommodation.
- Providing excellent customer service to our residents.
You will be required to work Monday-Friday (9:00-5:00pm). This is based on a 6 month contract and the pay negotiable.
**Benefits of working with Fox Morris Group**
Referral Benefit Scheme.
- Free compliance (DBS, training etc.)
- Single point of contact consultant.
- 24h support.
- Regular communication updates.
If you feel that you are right for this role technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV.
**Job Type**: Temporary contract
Contract length: 6 months
**Salary**: £153.44-£191.92 per day
**Experience**:
- Complaints Officer/Complaints Coordinator: 1 year (required)
- Housing/Temporary Accommodations: 1 year (required)
- Borough Of/Councils/Council/Local Authority: 1 year (required)
Work Location: In person
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