Temporary Accommodation Team Leader
1 month ago
Lambeth
Job Role
Lead a team of officers, you will be responsible for the operational delivery of the Council's TA Placement or TA Management service, pursuant to the requirements of PVII Housing Act 1996 as amended.
Be responsible for the agreements and contractual arrangements between the Council and accommodation providers by undertaking performance monitoring of the contractual and management agreements, ensuring actions are taken to address non-compliance.
Key Accountabilities
Manage allocated staff and resources using core processes and procedures consistently across the assigned operational activities in an efficient manner that is in compliance with all relevant policies and guidelines.
Work in partnership with relevant internal and external partners as designated by the Service Manager for team objectives to deliver effective outcomes through collaborative, joined-up working.
To lead and be responsible for the effective allocation of all types of temporary accommodation including daily emergencies and transfers; and to ensure that the placement of suitable accommodation is sufficient to meet with clients' individual needs and service demands.
Work closely with the Service Manager to manage and maintain the Council's temporary accommodation portfolio, ensuring optimum use of stock to approved standards so that a good quality, sufficient and sustainable mix of properties continues to exist to address demand and customers need in line with the Council's objectives and statutory duties.
Participate in appraisals, one to ones, objective settings, personal development plans and working group meetings and take a full and active role in service development, including service reviews.
Support the Service Manager in developing and implementing innovative solutions and new schemes for temporary accommodation; taking a supporting role in negotiations with service providers, including social landlords, private sector landlords and other stakeholders
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