Administrative Officer

1 week ago

Victoria, United Kingdom Office of the Public Guardian Full time

**Details**:
**Reference number**:

- 299041**Salary**:

- £21,775**Job grade**:

- Administrative Officer- AO**Contract type**:

- Fixed Term**Length of employment**:

- For a period of up to 18 months**Type of role**:

- Administration / Corporate Support**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 50Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- These positions are based at OPG Victoria Square House, B2 4AJAbout the job

**Job summary**:

- Please refer to job description**Job description**:
**Position**: Administrative Officer

**Company**: Office of the Public Guardian (OPG), Power of Attorney Services (POAS - Days)

**Location**: Victoria Square House, Birmingham

**Grade**: Administrative Officer (AO)

**Contract Type**: Fixed Term Contract (18 months with a view to permanency)

**Overview**

OPG is a fantastic place to work offering a range of development opportunities, health and wellbeing initiatives and diversity and inclusion promotion. We have recently received a health and wellbeing charter accreditation as we are committed to developing a supportive and inclusive environment that reflects the diverse community we serve.

Our Birmingham office is located centrally within walking distance to Birmingham New Street and Snow Hill train stations as well as the Mailbox and Broad Street.

The role advertised is for an Administration Officer based in Birmingham for Power of Attorney Services. There are various roles available in different departments comprising of different functions. These roles range from casework, administration (filing, post opening etc), quality assurance and registering documents and answering customer calls.

You may be a required to work in different departments during the course of your employment, dependant on business needs. This includes an expectation that you may be trained to work in our customer contact centre.

The MOJ offers hybrid working arrangements where business need allows. However, as part of OPG's commitment in developing its people we are up
- skilling and multi-skilling people throughout Power of Attorney Services therefore you are expected to be predominantly office based and carry out duties within any of the POAS business areas.

**Responsibilities may include any of the following, but not limited to**:

- Supporting and contributing to the aims, objectives and performance of the department to ensure the Business Plan targets are met. Providing best possible customer service, ensuring that all information is accurate, clear, easy to understand and timely.
- Contribute to ‘smarter working’ by following procedures, providing constructive feedback where improvements and efficiencies can optimise customer experience. Participate and contribute in team meetings, developing working relationships across the business where needed.
- Act as a role model, demonstrating behaviours within the MoJ Leadership statement and being a flexible, supportive team member, with good time
- management skills to prioritise work.
- Communicating clearly, being honest and transparent, making decisions that involve the relevant people at the right time.
- Communicating with your team within a remote-working environment (MS Teams). Some roles may include an element of remote working.
- Being responsible for your own learning and development with the support and guidance of your line manager and developing a knowledge of HR policies which you will be expected to abide by.
- Answer inbound telephone calls from external customers in a helpline centre environment, providing appropriate responses to customer queries and escalating requests to other teams where appropriate. You will act as point of contact for the customer, dealing with enquiries in a professional and courteous manner.

**Person specification**:

- Please refer to job description**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Managing a Quality Service
- Delivering at Pace

**Benefits**:

- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
- Annual Leave
- Public Holidays
- Season Ticket Advance

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Strengths.- Feedback will only be provided if you attend an interview or assessment.**Security**:
- People working with government assets must complete baseline personnel security standard (opens in new window) checks.**Nationality requirements**:
This job is broadly open to the following groups:

- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Repu

  • Administration Officer

    6 days ago

    Victoria, United Kingdom Department of Education Full time

    About the Department The role of the Department of Education is to support Victorians to build prosperous, socially engaged, happy and healthy lives. It does this by supporting lifelong learning and healthy development, strengthening families and helping to equip people with the skills and knowledge for a 21st century economy and society. About the...

  • Administration Support Officer

    4 weeks ago

    Victoria, United Kingdom Department of Education Full time

    An opportunity exists for an enthusiastic, flexible and agile team player to take up a VPSG3 0.8 FTE ongoing Administration Support Officer role within the North Western Victoria Regional Operations and Support Team based out of the Coburg Office. For more specific information about the role please contact Allison Hughes Mobile: 0477 763 238 For more details...

  • Administrative Officer

    3 weeks ago

    Victoria, United Kingdom Office of the Public Guardian Full time

    **Details**: **Reference number**: - 290289**Salary**: - £21,775- Pro-rata**Job grade**: - Administrative Officer- AO**Contract type**: - Fixed Term**Length of employment**: - For a period of up to 18 months**Type of role**: - Operational Delivery**Working pattern**: - Part-time**Number of jobs available**: - 50Contents Location About the...

  • Office Coordinator and Team Administrator

    4 weeks ago

    Victoria, United Kingdom Carlton Recruitment Full time

    **3-month fixed term contract with possible extension** Our client is seeking to recruit an Office Coordinator to help with the day-to-day running of the company. In this role you will have to ensure the efficient running of the office. You will be delivering administrative support to the teams. **Key Responsibilities as an Office Coordinator and Team...

  • Office Administrative Assistant

    4 weeks ago

    Victoria Bridge, United Kingdom Taylors (Fyfin) Ltd Full time

    Job Overview: We are seeking an Office Administrator to perform day-to-day office tasks, ensuring smooth operations within a fast paced office environment. Main Duties: - Answer and direct phone calls with professionalism and courtesy - Receive and process customer orders - Maintain records of purchases, pricing and other relevant information - Complete...

  • Justice Officer

    4 weeks ago

    Victoria, United Kingdom Department of Justice and Community Safety Full time

    Utilise your administrative expertise to provide support and advice to Corrections and Justice Services at the Metropolitan Remand Centre - Ongoing opportunity to work with a high-performing and passionate team in the Victorian Public Service - VPS Grade 2: $56,271 - $72,262 plus superannuation About us Metropolitan Remand Centre (MRC) is a 954-bed...

  • Administration Support Officer

    2 weeks ago

    Victoria Bridge, United Kingdom Department of Education Full time

    About the DepartmentThe role of the Department of Education is to support Victorians to build prosperous, socially engaged, happy and healthy lives. It does this by supporting lifelong learning and healthy development, strengthening families and helping to equip people with the skills and knowledge for a 21st century economy and society.About the DivisionThe...

  • Office Administrative Assistant

    2 weeks ago

    Victoria Bridge, United Kingdom Taylors (Fyfin) Ltd Full time

    Job Overview:We are seeking an Office Administrator to perform day-to-day office tasks, ensuring smooth operations within a fast paced office environment.Main Duties: Answer and direct phone calls with professionalism and courtesy Receive and process customer orders Maintain records of purchases, pricing and other relevant information Complete the required...

  • Administrative Officer

    2 weeks ago

    Victoria Bridge, United Kingdom Office of the Public Guardian Full time

    Details:Reference number:Salary:- £21,775Job grade: Administrative Officer AOContract type: PermanentType of role: Administration / Corporate SupportWorking pattern:Flexible working, Full-time, Job share, Part-timeNumber of jobs available: 25ContentsLocationAbout the jobBenefits:Things you need to knowLocation This position is based at OPG Victoria Square...

  • Administration Assistant

    2 weeks ago

    Victoria, United Kingdom Dutton Recruitment Ltd Full time

    Administrator / Administration Assistant required for a short temporary role based in Victoria, London. **THE ROLE**: This position will be 3 days WFH and 2 days in the office. Duties will include the following: - Collate and store documents to Sharepoint - Collating basic staff compliance - Receiving and making calls - Onboarding seasonal staff - Making...

  • Sales Administrator

    3 weeks ago

    Victoria, United Kingdom The Travel Corporation Full time

    **Working Hours**: - Mon/Wed/Sat - 09.00 - 17.30 - Tue/Thurs/Fri - 17.00 - 21.00 Hybrid working - minimum 2 days office based Location: Evan Evans Head Office - 258 Vauxhall Bridge Road, London, SW1V 1BS **ABOUT THE COMPANY** Evan Evans is the most established and best reviewed sightseeing operator in London and has been accompanying visitors on city...

  • Office Coordinator and Team Administrator

    2 weeks ago

    Victoria Bridge, United Kingdom Carlton Recruitment Full time

    3-month fixed term contract with possible extensionOur client is seeking to recruit an Office Coordinator to help with the day-to-day running of the company. In this role you will have to ensure the efficient running of the office. You will be delivering administrative support to the teams.Key Responsibilities as an Office Coordinator and Team...

  • Office Coordinator

    4 days ago

    Victoria, United Kingdom LGC Limited Full time

    LGC ASSURE is a business unit within LGC Group, bound together by the core purpose of “Science for a Safer World”. Our mission within LGC Assure is to provide intelligent assurance for our customers and their supply network, primarily in the global food and beverage sector. We achieve this through three primary product and service offerings:...

  • Office Administrator

    4 weeks ago

    Victoria Bridge, United Kingdom Ardstraw Quarries Full time

    Receiving and processing orders from customers which will include answering questions in relation to the orders & Follow up on sales inquiries - Organise Lorries/Deliveries efficiently - Applicants must have a knowledge of Quarries or similar with previous experience in this industry preferred. - You must ensure that Delivery Dockets are reconciled using...

  • Research Programme Officer

    2 weeks ago

    Victoria, United Kingdom LGC Limited Full time

    The Vaccine Innovation Pathway for clinical trials is a programme of work focused on improving study set up and delivery processes for vaccine clinical trials. This is building on the learnings from the pandemic to improve how vaccine research is delivered in the NHS and care system and to make the UK the best global destination for vaccine clinical...

  • Team Administrator

    4 weeks ago

    Victoria, United Kingdom Carlton Recruitment Full time

    **Full-time temporary** **Six-month contract but potential for this to become a permanent role** **As Team Administrator you will play a important role in assisting the organisation deliver high value evidence to policy makers, practitioners and decision makers about how to enhance outcomes.** **Key Responsibilities** - Organise meetings and events,...

  • Regional Operations Support

    4 weeks ago

    Victoria, United Kingdom Department of Justice and Community Safety Full time

    About the role - The Regional Operations and Administration Support Officer will provide support to ERV's regional operations and provide high quality administrative support to the Director, Regional Recovery broader regional recovery team. **IMPORTANT INFORMATION**: The department is committed to providing and maintaining a working environment which is...

  • Finance & Membership Officer

    3 weeks ago

    Victoria, United Kingdom Furniture History Society Full time

    Job description The Furniture History Society (the “Society”) is seeking a Finance & Membership Officer (the “Finance Officer”) to manage its finances and membership. The workload is split approximately 50/50 between finance and membership. The post is part-time, paid and you will work from home. **Background** The Society is a membership...

  • Systems Officer

    4 weeks ago

    Victoria, United Kingdom Westminster City Council Full time

    **About Us**: **THE EXTRAORDINARY STORY OF TIFFENY’S POWERFUL VOICE** At Westminster City Council, we don’t just listen to the voices and experiences of our residents - we listen to our people too. Tiffeny is a single mum whose young son has ADHD and before joining our team, she never thought she’d find a job that gave her flexibility and freedom to...

  • Justice Officer

    3 weeks ago

    Victoria, United Kingdom Department of Justice and Community Safety Full time

    Utilise your Prison and Corrective Services expertise to provide support and advice to Corrections Victoria at the Metropolitan Remand Centre (MRC) - An Ongoing, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service - VPS Grade 2: $56,834 - $72,985 plus superannuation. **About the Business Unit**: The...