Home Administrator

7 months ago


Burnley, United Kingdom WORDSWORTH HOUSE CARE HOME Full time

**Administrator - Job description**

**Job title**: Administrator

**Reporting to**: Owner/Manager

**Job Purpose**: As a Home Administrator you will be responsible for ensuring the administration of the home runs smoothly and effectively; assisting the Care Home Manager in all aspects of the home's administration.

**Required**
- Good communication and organisation skills
- Friendly, confident and customer-focused
- Professional telephone manner
- Good numerical and word processing skills
- Have experience and a good knowledge of Microsoft Office outlook
- Must have experience of working in administration

**Responsibilities**

Showing visitors around the home.
- Present a professional and caring first contact for all those who visit or telephone the home.
- An ability to understand and use a variety of computer based systems, with a working knowledge of microsoft office.
- Excellent communication and interpersonal skills and the ability to produce accurate, effective and engaging documentation.
- To provide all aspects of administrative support for residents, management and staff within the Home including; Petty Cash, Housekeeping & kitchen orders, Staff Timesheets, Absence Monitoring, Minute Taking, Producing Reports in Excel or Word, Residents Personal Allowances, Updating all relevant documentation impacted by Resident Admissions and Discharges.
- To support with all areas of staff recruitment, maintaining the training matrix
- To maintain and implement the organisations administrative policies and procedures.
- Maintain residents confidential files
- Order stationery supplies as necessary laise with the Manager for any new items.
- Maintain confidential staff records
- Take minutes of staff meetings and porduce copies within agreed timescale.
- Report any safeguarding concerns to the manager or in their absence report to the Safeguarding Team.
- Ensuring that all information is accurate and kept confidential
- Report immediately to the home manager or the acting manager if any accidents incurred in the home.
- Report any faulty equipment immediately to the home manager & maintenance team
- Send out and collate relative and staff questionnaires on a quarterly basis
- Attend training when necessary
- Adhere to all of the homes policies and procedures
- Carry out any reasonable tasks that have been assigned
- This job description indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.

The Home reserves the right to amend this job description from time to time, according to the Home’s needs. Any changes will be confirmed in writing. Please note that you share with the Home the responsibility of making suggestions to alter the scope of your duties and improve the effectiveness of your post.

**Job Types**: Full-time, Permanent

Pay: £11.50-£13.00 per hour

Expected hours: 30 - 45 per week

**Benefits**:

- Company pension
- Discounted or free food
- Free parking
- On-site parking

Schedule:

- Day shift
- Flexitime
- Monday to Friday

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Administrative experience: 3 years (preferred)
- care home administration: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- DBS Certificate (preferred)

Work Location: In person

Reference ID: Admin/Words/0624



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