Housing Coordinator

**Post**:Housing Coordinator - Ex Offenders

**Responsible to**:Service Manager

**Location**:Lambeth

**Salary**:£23,760 per year, rising to £24,408 per annum, after 1 year and successful probation

**Weekly contracted Hours**:39 hours per week

**Contract Type**:Permanent, Full Time

**About the Service/Department**:
Latch House is a supported accommodation service in Lambeth for adult males who, in addition to needing support to address and manage their substance misuse, have a history of involvement with the criminal justice system. The focus of the service is to provide medium to long term focused rehabilitation and recovery support, and to support the Local Authority to prevent homelessness in the area.

Latch House is a 15 bedroom, self-contained accommodation service, providing its residents with a safe and therapeutic environment in which to undertake their journey of recovery. The team work closely with key partner agencies in the borough to provide holistic support to those individuals, and to work collaboratively to support them to identify, address and work towards recovery of those needs.

Our team deliver a person-centred approach enabling choice and control for each individual to realise their potential, increasing service users’ ability to manage their tenures, supporting accessing to training, education and employment, developing their ability to live independently, and maximising social inclusion and reducing social segregation.

The service is delivered by a multi-disciplined team, providing specialist interventions regarding housing and tenure management, and dual-diagnosis support, allowing residents to access the support that they need to maximize their potential and achieve their goals.

**The Role**:
To develop and maintain positive and supportive working relationships with a range of residents with complex health and support needs, including substance misuse and a history of offending behaviour.

**Please see the attached job description for full role **responsibilities**

**Personal Specification**
- Demonstrable experience of working within accommodation based support services for people with multiple and complex needs
- A strong understanding of Recovery approaches and co-production.
- Knowledge of issues affecting those individuals with a range of risks and support needs, including a good understanding of the causes of homelessness and the ability to create interventions with service users to address these.
- Excellent knowledge and demonstrable experience of housing pathways, housing legislation and housing management experience including income collection from personal service charges and Housing Benefit.
- Knowledge of Community Care, Criminal Justice and Homelessness Pathways and Health and Safety
- Demonstrable experience of preventing tenancy breakdown and supporting people to maintain their accommodation
- Demonstrable experience of establishing, developing and maintaining effective working relationships with professionals from across the voluntary, private and public sectors.
- Good knowledge of MS Office systems and able to use computer systems including case management systems, ability to write & interpret complex reports
- Excellent level of spoken and written English
- Knowledge and understanding of safeguarding issues and ability to address them appropriately
- Commitment to working within an Equality & Diversity Framework.
- Ability to work flexibly including limited out of hours working during the evening, weekends / bank holidays to scrutinise the delivery of Latch House
- Ability to complete and record accurate financial transactions

If you want to do an ASYE, and you fit the criteria, Hestia will support you to join our existing programme.

**About Hestia**

Hestia supports adults and children in crisis across London and the surrounding regions. We campaign and advocate nationally on the issues that affect them. This includes victims of modern slavery, women and children who have experienced domestic abuse, young care leavers and older people. From giving someone a home, to helping them to get the right mental health support, we support people at the moment of crisis and enable them to build a life beyond crisis. We are supported by more than 460 volunteers who provide specialist skills such as art therapy yoga, IT, gardening, cooking as well as befriending and fundraising.

**Holidays**:195 hours per year, plus 62.4 hours public holidays (full time equivalent). Our holiday year runs from April until March.

**Safeguarding**: Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughput their employment with Hestia.

**Disability confident**
Hestia is a disability confident employer, committed to the employment and career development of in