Receptionist - University
3 weeks ago
About the Role
We are seeking a friendly, professional, and highly organized Receptionist to join the front-of-house team at a prestigious London university. This is an exciting opportunity to become the face of a vibrant and diverse academic community, providing exceptional service to students, staff, and visitors.
As the first point of contact, you will play a vital role in delivering a welcoming and efficient reception service while maintaining high standards of professionalism and confidentiality.
Key Responsibilities
* Greet and assist students, staff, and visitors with a warm and approachable demeanor.
* Manage incoming calls and emails, ensuring prompt and accurate responses or redirection.
* Maintain the reception area to ensure it is tidy, presentable, and stocked with relevant materials.
* Provide general administrative support, including handling mail, booking rooms, and updating records.
* Address general inquiries about university services and direct individuals to the appropriate departments.
* Support event coordination by assisting with logistics and providing on-the-day reception services.
* Monitor and report any health, safety, or security concerns in the reception area.
About You
To excel in this role, you will be:
* Customer-Focused: Committed to delivering an outstanding experience to all visitors and stakeholders.
* Organized: Able to prioritize tasks effectively and maintain a high standard of work in a busy environment.
* Professional: Confident in handling confidential information and delivering polished service.
* Team-Oriented: A strong communicator who works well with colleagues across various departments.
Skills & Experience Required
* Previous experience in a receptionist or customer service role.
* Excellent verbal and written communication skills.
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
* Ability to work independently and as part of a team.
* A positive attitude and adaptability to handle diverse challenges.
What We Offer
* Competitive salary up to £27,000 per annum.
* Generous annual leave entitlement: 25 days plus bank holidays.
* A supportive and inclusive work environment.
* Opportunities for personal and professional development.
* Access to university facilities and staff benefits.
How to Apply
If you’re passionate about providing excellent service and thrive in a dynamic environment, we’d love to hear from you
Join us and be part of a university that values diversity, excellence, and innovation
